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Technical Accounts Manager Jobs in California (NOW HIRING)

Varonis

Technical Account Manager

San Francisco, CA · Remote

$160K - $185K/yr

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Varonis

Technical Account Manager

Los Angeles, CA · Remote

$160K - $185K/yr

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Chooch

Technical Account Manager

San Mateo, CA · Remote

The Technical Account Manager will serve as a key link between our customers and internal teams ... Maintain visibility across multiple customer accounts and internal workstreams simultaneously ...

Varonis

Technical Account Manager

San Diego, CA · Remote

$160K - $185K/yr

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

The Technical Account Manager will serve as a key link between our customers and internal teams ... Maintain visibility across multiple customer accounts and internal workstreams simultaneously ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

The Technical Account Manager will serve as a key link between our customers and internal teams ... Maintain visibility across multiple customer accounts and internal workstreams simultaneously ...

varonis

Technical Account Manager

Los Angeles, CA · On-site

$160K - $185K/yr

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Socket.dev

Technical Account Manager

San Francisco, CA · On-site

$120 - $180/hr

As a Technical Account Manager, you'll own the technical customer relationship throughout the post-sales journey, serving as a trusted advisor from onboarding and implementation through adoption and ...

New

DepthFirst

Technical Account Manager

San Francisco, CA · On-site

As a Technical Account Manager, you'll own the technical customer relationship throughout the post-sales journey, serving as a trusted advisor from onboarding and implementation through adoption and ...

BizLink Holding Inc

Technical Account Manager

Fremont, CA · On-site

$85 - $110/hr

The Technical Account Manager serves as the primary liaison between BizLink and key customers, including cloud service providers, data centers, large OEMs, and ODMs. This role is responsible for ...

New

Cartesia

Technical Account Manager

San Francisco, CA · On-site

The Technical Account Manager will own the technical relationship with enterprise customers ... Flag upsell-ready accounts, build the handoff, and understand the revenue connection between ...

Roku

Technical Account Manager

Santa Monica, CA · On-site

$130K - $160K/yr

About the Team We are Roku's Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end-from onboarding through mature operations-to deliver ...

Cartesia

Technical Account Manager

San Francisco, CA · On-site

$220K - $280K/yr

Own the full post-sale technical relationship for a book of enterprise accounts, from pre-go-live ... Lead FDEs through implementation: set direction, manage scope, and serve as the primary technical ...

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Technical Accounts Manager information

What is the difference between Technical Accounts Manager vs Customer Success Manager?

AspectTechnical Accounts ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and account management for technical productsCustomer retention, onboarding, and overall satisfaction
Required SkillsTechnical knowledge, troubleshooting, communicationRelationship building, communication, customer advocacy
Work EnvironmentTechnical teams, client sites, support centersSales teams, client offices, remote
CertificationsTechnical certifications (e.g., Cisco, Microsoft)Customer service or management certifications (e.g., CSCP)

The Technical Accounts Manager primarily handles technical support and account management for clients with complex products, requiring technical expertise. In contrast, the Customer Success Manager focuses on ensuring customer satisfaction and retention through relationship management. Both roles are vital in client-facing environments but differ in their core responsibilities and skill sets.

What does a technical accounts manager do?

A Technical Accounts Manager (TAM) serves as a primary technical contact for clients, providing support, guidance, and strategic advice to ensure successful product implementation and usage. They troubleshoot technical issues, coordinate with engineering teams, and help optimize the client's use of the company's products or services. Strong communication skills, technical knowledge, and familiarity with customer management tools are essential for this role.

What is a technical accounts manager salary?

The salary for a Technical Accounts Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Many roles also include bonuses, benefits, and opportunities for professional development in customer success and technical support environments.

What are popular job titles related to Technical Accounts Manager jobs in California?

For Technical Accounts Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Technical Accounts Manager jobs in California look for?

The top searched job categories for Technical Accounts Manager jobs in California are:

What cities in California are hiring for Technical Accounts Manager jobs?

Cities in California with the most Technical Accounts Manager job openings:

Technical Accounts Manager jobs near you

Technical Account Manager

Varonis

San Francisco, CA • Remote

$160K - $185K/yr

Full-time

Posted 15 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

181st of 245 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments(AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

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