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Technical Account Analyst Jobs (NOW HIRING)

MBR Partners

Technical Account Manager

Dallas, TX · On-site

$140K - $200K/yr

Our Client is a leading provider of Telecom Network Analytics solutions for Tier 1 Telco Service ... Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ...

MBR Partners

Technical Account Manager

Dallas, TX · On-site

Our Client is a leading provider of Telecom Network Analytics solutions for Tier 1 Telco Service ... Senior Technical Account Manager/Senior Presales Consultant They are seeking an experienced ...

TuneIn

Technical Account Manager

This is a highly cross-functional role requiring strong technical aptitude, analytical thinking, and exceptional communication skills. Scope of Work Partner & Technical Account Management * Serve as ...

Roku

Technical Account Manager

New York, NY · On-site

$135K - $160K/yr

We operate at the intersection of technology and business, turning operational and analytical ... The Technical Account Manager's primary responsibility is to maintain operational excellence ...

Mendix

Technical Account Manager

Boston, MA · On-site

Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2021 ... Technical Account Manager The Technical Account Manager (TAM) is a post-sales technical lead ...

Mendix

Technical Account Manager

Boston, MA · Remote

$160K - $270K/yr

Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2021 ... Technical Account Manager The Technical Account Manager (TAM) is a post-sales technical lead ...

Brooksource

Technical Account Manager

Minneapolis, MN · On-site

$80K - $120K/yr

Identify upsell and cross-sell opportunities by leveraging MEDDPICC insights and account configuration analysis * Implement and leverage advanced technical support tools and approaches, including AI ...

Roku

Technical Account Manager

Santa Monica, CA · On-site

$130K - $160K/yr

We operate at the intersection of technology and business, turning operational and analytical ... The Technical Account Manager's primary responsibility is to maintain operational excellence ...

Nanoheal

Technical Account Manager

Orem, UT · On-site

As a Technical Account Manager you would: * Be based out of the Nanoheal Orem, Utah office but may ... Analyze customers' needs and suggest upgrades or addition features to meet their requirements.

Mendix

Technical Account Manager

Boston, MA · On-site +1

$160K - $270K/yr

Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2021 ... Technical Account Manager The Technical Account Manager (TAM) is a post-sales technical lead ...

SpaceX

Technical Account Manager

Austin, TX · On-site

TECHNICAL ACCOUNT MANAGER Our terrestrial compute infrastructure team delivers high-performance GPU ... Handle technical escalations, root-cause analysis, troubleshooting, and drive resolution to ensure ...

Coralogix, inc.

Technical Account Manager

Dallas, TX · On-site

$160K - $200K/yr

Coralogix** is rebuilding the path to observability using a real-time streaming analytics pipeline ... Technical Account Managers** at Coralogix play a vital role in the customer journey, leading the ...

Coralogix, inc.

Technical Account Manager

Boston, MA · On-site

$160K - $200K/yr

Coralogix** is rebuilding the path to observability using a real-time streaming analytics pipeline ... Technical Account Managers** at Coralogix play a vital role in the customer journey, leading the ...

Aliz

Rabbit is looking for a Technical Account Manager to own the customer relationship from the moment ... Proficiency with AI agents for customer analysis, reporting, and research Employment Details

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse ... Facilitate major incident response, including root cause analysis and post-incident reviews.

Saviance

Customer Account Analyst

Summit, NJ · On-site

Customer Account Analyst This position will provide a 1:1 relationship with the Influenza Sales ... Report any potential technical complaints filed by customers to a regulatory group within 24 hours ...

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Technical Account Analyst information

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$43

How much do technical account analyst jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technical account analyst in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.05 per hour, depending on experience, location, and employer.

What does a Technical Account Analyst do?

A Technical Account Analyst acts as a bridge between a company and its clients, providing technical support and guidance to ensure customers get the most value from the company's products or services. They analyze client needs, troubleshoot technical issues, and often coordinate with internal teams to resolve complex problems. Their role involves maintaining strong client relationships, tracking performance metrics, and proactively identifying opportunities for improvement. Technical Account Analysts often work in industries like software, IT, or cloud services, helping clients optimize their use of technology solutions.

What are the key skills and qualifications needed to thrive as a Technical Account Analyst?

A Technical Account Analyst requires strong analytical skills, a background in IT or computer science, and experience with troubleshooting software or systems. Familiarity with CRM platforms, ticketing systems, and relevant certifications such as ITIL or CompTIA are often advantageous. Excellent communication, problem-solving abilities, and a customer-focused mindset help set top performers apart. These skills are crucial for effectively resolving client issues, maintaining high customer satisfaction, and ensuring seamless technical support delivery.

How does a Technical Account Analyst typically collaborate with clients and internal teams?

Technical Account Analysts serve as a vital link between clients and internal technical teams. They work closely with clients to understand their technical needs, resolve issues, and ensure satisfaction with products or services. Internally, they coordinate with engineers, product managers, and support teams to relay client feedback and expedite solutions. Effective communication and strong problem-solving skills are essential, as they often need to translate complex technical concepts for clients while advocating for client needs within the organization.

What is the difference between Technical Account Analyst vs Customer Support Specialist?

AspectTechnical Account AnalystCustomer Support Specialist
Required credentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA or Cisco are commonHigh school diploma or equivalent; certifications vary but often include customer service or product-specific training
Work environmentCorporate offices, client sites, or remote; focus on technical problem-solving and account managementCall centers, help desks, or online support; focus on resolving customer issues and inquiries
Employer and industry usageTech companies, SaaS providers, IT service firmsRetail, telecom, software companies, and any customer-facing industries

The Technical Account Analyst typically handles complex technical issues and manages client accounts, requiring technical certifications and a focus on proactive support. In contrast, the Customer Support Specialist primarily addresses customer inquiries and troubleshooting, often with less technical certification. Both roles are essential in customer service and technical support sectors but differ in scope and technical depth.

What cities are hiring for Technical Account Analyst jobs?

Cities with the most Technical Account Analyst job openings:

What states have the most Technical Account Analyst jobs?

States with the most job openings for Technical Account Analyst jobs include:

What are popular job titles related to Technical Account Analyst jobs?

For Technical Account Analyst jobs, the most frequently searched job titles are:

Infographic showing various Technical Account Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,833 per year, or $26.8 per hour.

Technical Account Manager

Dallas, TX • On-site

MBR Partners
See more jobs at MBR Partnersexternal

$140K - $200K/yr

Full-time

Re-posted 15 days ago

Key responsibilities

  • Own and deliver end-to-end technical proposals and solution architecture in alignment with customer requirements and the company's offerings.

  • Develop and maintain strong client relationships through day-to-day technical account management and understanding their business needs.

  • Collaborate with internal teams to create proposals, design solutions, and address technical objections to support sales and customer success.

Job description

Our Client is a leading provider of Telecom Network Analytics solutions for Tier 1 Telco Service Providers.
 
More than 1,000 Telco customers rely on its platforms, which provide advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs.
Headquartered in Silicon Valley, our client has global offices in Dallas, Seattle, Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of 1800+
 
Position: Senior Technical Account Manager/Senior Presales Consultant
 
They are seeking an experienced telecommunications professional to join their team as Senior Technical Account Manager. The ideal candidate will have a strong background in the telecommunications industry, with specific expertise in roaming and network security, analytics and core network solutions.
 
The candidate should have strong technical presales experience in architecting and selling telco network software solutions.
 
Job Description:
Business Development and Strategy
  • Work closely with sales counterparts to build and execute account plans and engagement strategies, identifying opportunities for business growth, up-selling, and cross-selling.
  • Proactively influence and define customer requirements in the pre-RFP stage to position our client's strengths.
Client Relationship Management:
  • Develop and maintain strong relationships with clients at all levels by understanding their business needs and objectives.
  • Deliver day-to-day technical account management with professional support.
  • Seek customer feedback on products and services and provide input to the product management team for improvements.
Solution Selling and Value Proposition
  • Understand or quickly learn customers' business and related solution requirements.
  • Articulate our client's value proposition and technical benefits effectively to a wide range of stakeholders, from C-Level executives to technical/business/operations users.
  • Communicate the value proposition of their solutions, considering country-specific business landscapes and trends.
Collaboration and Cross-Functional Engagement:
  • Collaborate with Technology, Product, Marketing, and other internal teams to drive client success and lead generation.
  • Work closely with internal teams such as product management, delivery, support, and bid management to create proposals or RFP responses with attention to detail.
Technical Solution Ownership:
  • Own and deliver end-to-end technical proposals and solution architecture in alignment with customer requirements and our client's offerings.
  • Collaborate with the bid and supply chain teams to design optimal BoQs (bills of quantities) and ensure accurate cost capture.
  • Manage customers’ technical objections, highlight competitive advantages, and seek creative solutions.
Market Analysis and Industry Engagement
  • Identify global and regional market and technology trends to shape customer requirements and influence the internal product roadmap.
  • Engage with industry bodies and groups to stay updated on trends and create visibility for our client.
Continuous Learning and Improvement
  • Continuously train on new technologies and use cases relevant to our client's products and customer success.
  • Provide product feedback, ease-of-use insights, and customer outcomes to their product management team.
 
Desired Profile 
  • Technically inclined, problem solver with an understanding or hands-on experience in one or more of the following areas: OSS, Service Assurance, CEM, Probes, Network Analytics, Network Insight, or Telco AiOps.
  • Track record and proven ability to support the sales team to grow, bookings and profit targets for software license, bookings, maintenance and services.
  • Proven ability to support proposals and solutioning for new customers and installed base.
  • Deep understanding and hands-on experience on End-to-End 5G network architecture and interfaces.
  • Proven experience in managing large accounts from a presales perspective.
Platform and Tools (not mandatory)
  • Cloud Platforms: OpenStack, VMware vCloud Director
  • Orchestration Platforms: Kubernetes, ONAP
  • DevOps tools: Docker, Jenkins, Nagios, Ansible
  • Hypervisors: VMware vSphere, RHEL KVM
  • Database Storage: Couchbase, Crunchy DB, PostgreSQL
  • Dialogic SS7 and SIGTRAN.
  • Tektronix K12, Wireshark protocol analyzers, Microsoft project.
  • Cloudera, Hadoop
 
Work Experience: 
15 years on solution-based Pre-Sales and/or Sales in the telecommunications industry - we are looking for a commercially savvy profile with a broad technical background
 
Educational Qualification:
BE. / B.Tech., M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering
 
Please ignore the salary levels mentioned in the job description - there is flexibility depending on the candidate profile