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Tech Jobs in Waterloo, ON (NOW HIRING)

Job Title: IT Supervisor, Network Job Summary The Supervisor, IT role involves experience in overseeing technical teams and projects. Adept at improving processes, fostering collaboration, and ...

Project Manager, IT Job Summary The Project Manager, IT will oversee the planning, design, and execution of IT projects, managing budgets, timelines, and teams while ensuring alignment with business ...

IT Support Specialist

Guelph, ON · On-site

CA$75K/yr

IT Support Specialist Current opening, PERM DIRECT HIRE starting salary: $75,000 per year Key Responsibilities Systems Network Support: Provide end-to-end technical support for all computer systems ...

New

As a member of the DC Operations team and reporting to the Datacenter Manager, the DC IT Technician ensures the proper functioning of the data center infrastructure by securing the equipment ...

Support plant-floor technology at Palmerston: handhelds, tablets, label printing, and shop-floor workstations Microsoft 365 & Cloud * Administer our Microsoft 365 tenant: Exchange Online, SharePoint ...

Lab Tech 1 We currently, we have an opening for a Lab Technician I . Reporting to the Support Services Manager. Primary tasks include the organization of day-to-day activity of the group: ensuring ...

We're looking for a Director, Tech Leads to be part of making that happen. About the Role: As a Director, you will own the technical strategy, operating model, and performance of the S2 Technical ...

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Tech information

What are the key skills and qualifications needed to thrive as a Tech professional, and why are they important?

To thrive as a Tech professional, you need a solid understanding of computer science fundamentals, problem-solving abilities, and often a relevant degree or certification. Familiarity with programming languages, development frameworks, and tools like Git, cloud platforms, or specific software systems is frequently required. Strong communication, teamwork, and adaptability help you collaborate across projects and quickly learn new technologies. These skills are crucial for staying effective in a rapidly evolving industry and delivering successful technology solutions.

What is the difference between Tech vs Software Developer?

AspectTechSoftware Developer
Required CredentialsTypically a degree in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft are commonUsually a degree in Computer Science, Software Engineering, or related; certifications like Microsoft Certified, AWS Developer are beneficial
Work EnvironmentOften in IT departments, technical support, or network management settingsPrimarily in software development teams, coding, testing, and deploying applications
Employer & Industry UsageUsed across IT services, telecommunications, and tech companiesCommon in software firms, tech startups, and companies with in-house development teams

While both Tech and Software Developer roles require technical skills and related certifications, Tech generally covers a broader range of IT functions such as network management and technical support. Software Developers focus specifically on coding and creating software applications. The roles often overlap but serve different primary functions within the tech industry.

How does a Tech professional typically collaborate with other departments within a company?

Tech professionals frequently work alongside teams from various departments such as marketing, sales, and operations to develop, implement, and support technology solutions that drive business goals. This often involves participating in cross-functional meetings, gathering user requirements, explaining technical concepts to non-technical colleagues, and troubleshooting issues together. Effective communication and teamwork are essential, as Tech professionals act as a bridge between technical and business teams. This collaborative approach ensures that technical solutions are aligned with organizational needs and enhances overall project success.

What are tech jobs?

Tech jobs refer to roles within the technology sector, involving the development, implementation, and maintenance of computer systems, software, hardware, and networks. These jobs can range from software engineers and data analysts to IT support specialists and cybersecurity experts. Tech jobs are found across many industries and often require problem-solving skills, technical knowledge, and adaptability to rapidly changing technologies. Many positions offer remote work options and competitive salaries, making tech a popular and dynamic career field.
What are the most commonly searched types of Tech jobs in Waterloo, ON? The most popular types of Tech jobs in Waterloo, ON are:
What cities near Waterloo, ON are hiring for Tech jobs? Cities near Waterloo, ON with the most Tech job openings:
Infographic showing various Tech job openings in Waterloo, ON as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution.

Specialist, Information Technology

ReturnPro

Brantford, ON

Full-time

Posted 21 days ago


Job description

Position: Specialist, Information Technology

Position Summary:

ReturnPro is looking for a result driven, team and detail orientated, organized IT Support Specialist. The IT Support Specialist will assist with internal network changes and hardware implementations, troubleshooting, and maintenance of Information Technology (IT) systems. Assist with helpdesk related calls, emails, and tickets. This position requires understanding of networking, hardware, and infrastructure technologies.

Primary Responsibilities:

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

  • Provide training and technical support to internal employees

  • Provide support for all desktop and laptop computers, associated peripherals (printers, fax, scanners, etc.), and end-user software through our internal help desk

  • Prepare estimates used by management for purposes of planning, organizing, and scheduling work

  • Provide training to new employees and other training sessions as required

  • Implement and maintain computer hardware, including but not limited to, servers, workstations, and accessories

  • Regularly evaluate our IT systems to ensure they meet the necessary demands

  • Assist directors and managers with network administration tasks

  • Educate teammates about network security and best practices for computer usage

  • Install, update, and troubleshoot software used within the organization

  • Install and troubleshoot network-related equipment such as patch panels, switches, and cabling

  • Administer telephone communications for internal staff including cellular and internal phone system

  • Utilize internal asset control systems to maintain software and hardware licenses and inventories

  • Help to maintain current security standards and assist in the ongoing development of our security infrastructure

  • Work with IT Lead on network engineering to support best practices for the network infrastructure

  • Assist in hardware and software deployment projects and rollouts

  • Facilitate the on-boarding and off-boarding of teammates

  • Interact with third-party service providers and vendors as needed to support core duties

Requirements:

  • Ability to explain technical issues to technical and nontechnical staff

  • A+ Certified

  • Network, Cisco, or CompTIA certifications preferred

  • Expert knowledge of Windows 10 and Office 365 troubleshooting with these and older

  • 3+ years of experience in information technology

  • Familiar with a range of on-prem and SaaS software and hardware

  • Knowledge of hardware technology and concepts

  • Excellent verbal and written communication skills

  • Excellent interpersonal, negotiation, and conflict-resolution skills

  • Excellent organizational skills and attention to detail

  • Ability to act with integrity, professionalism, and confidentiality

  • Strong time management and project management skills

  • Demonstrated initiative

  • Ability to think creatively and problem-solve when faced with new challenges

  • Ability to work independently, multi-task, and deliver quality work in an efficient manner

  • Ability to manage competing priorities

  • Ability to succeed in a team environment

  • Qualified candidates will align with ReturnPro’s core values, bringing collaboration, adaptability, and innovation to every aspect of their work while fostering sustainable, people-centric solutions