The IT Support Specialist will assist with internal network changes and hardware implementations, troubleshooting, and maintenance of Information Technology (IT) systems. Assist with helpdesk related ...
The IT Support Specialist will assist with internal network changes and hardware implementations, troubleshooting, and maintenance of Information Technology (IT) systems. Assist with helpdesk related ...
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The Resource Management Technology Lead is responsible for the overall management, support ... assist in their resolutions * Challenge and refine business requirements to ensure solutions are ...
As the Assistant Vice-President (AVP), Technology Lead , you will own one of Sun Life Canada's largest technology portfolios for health benefits claims adjudication/processing, virtual health, and ...
As the Assistant Vice-President (AVP), Technology Lead , you will own one of Sun Life Canada's largest technology portfolios for health benefits claims adjudication/processing, virtual health, and ...
As the Assistant Vice-President (AVP), Technology Lead , you will own one of Sun Life Canada's largest technology portfolios for health benefits claims adjudication/processing, virtual health, and ...
As the Assistant Vice-President (AVP), Technology Lead , you will own one of Sun Life Canada's largest technology portfolios for health benefits claims adjudication/processing, virtual health, and ...
As the Assistant Vice-President (AVP), Technology Lead , you will own one of Sun Life Canada's largest technology portfolios for health benefits claims adjudication/processing, virtual health, and ...
As the Assistant Vice-President (AVP), Technology Lead , you will own one of Sun Life Canada's largest technology portfolios for health benefits claims adjudication/processing, virtual health, and ...
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IT Administrator PLEASE READ PRE-REQUISITES Company: SecurIBC / IBC Computers Location: Brantford ... Provide remote support from the office and technical support at client locations. * Assist with ...
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Be Seen First
MSP IT Administrator
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CA$40K - CA$80K/mo
IT Administrator PLEASE READ PRE-REQUISITES Company: SecurIBC / IBC Computers Location: Brantford ... Provide remote support from the office and technical support at client locations. * Assist with ...
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CA$40 - CA$50/hr
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Quick apply
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CA$19.55 - CA$22.22/hr
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Kitchener, ON · On-site
CA$19.55 - CA$22.22/hr
CLINICAL ASSISTANT | Kitchener, ON Working in a TLC Laser Eye Centres clinic (an affiliated entity ... You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an ...
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Kitchener, ON · On-site
CA$19.55 - CA$22.22/hr
CLINICAL ASSISTANT | Kitchener, ON Working in a TLC Laser Eye Centres clinic (an affiliated entity ... You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an ...
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Kitchener, ON · On-site
CA$19.55 - CA$22.22/hr
CLINICAL ASSISTANT | Kitchener, ON Working in a TLC Laser Eye Centres clinic (an affiliated entity ... You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an ...
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Kitchener, ON · On-site
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Quick apply
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Kitchener, ON · On-site
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Kitchener, ON · On-site
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Administrative Assistant
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Inventory Assistant
Kitchener, ON · On-site
CA$21 - CA$25/hr
... technology today? We're building 100% electric robots for grass cutting in massive, 1,000+ acre ... In your job as Inventory Assistant, you are responsible for managing our physical stock and supply ...
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Kitchener, ON · On-site
... technology today? Were building 100% electric robots for grass cutting in massive, 1,000+ acre ... In your job as Inventory Assistant, you are responsible for managing our physical stock and supply ...
Quick apply
Inventory Assistant
Kitchener, ON · On-site
... technology today? Were building 100% electric robots for grass cutting in massive, 1,000+ acre ... In your job as Inventory Assistant, you are responsible for managing our physical stock and supply ...
Inventory Assistant
Kitchener, ON · On-site
$21 - $25/hr
... technology today? We're building 100% electric robots for grass cutting in massive, 1,000+ acre ... In your job as Inventory Assistant, you are responsible for managing our physical stock and supply ...
Inventory Assistant
Kitchener, ON · On-site
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Assistant Tech information
What are the key skills and qualifications needed to thrive as an assistant tech?
What does an assistant tech do?
What is the difference between Assistant Tech vs Technician?
| Aspect | Assistant Tech | Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications vary | High school diploma or equivalent; technical certifications often preferred |
| Work Environment | Assist with technical tasks under supervision, often in retail or support settings | Perform hands-on repairs, maintenance, and troubleshooting in labs, workshops, or field |
| Employer & Industry Usage | Common in retail, customer support, and entry-level tech roles | Found in manufacturing, IT, electronics, and technical service industries |
Assistant Tech roles typically involve supporting technical staff and performing basic tasks, while Technicians handle more complex repairs and maintenance independently. Both roles require technical knowledge, but Technicians usually have more specialized training and responsibilities.
What is the role of an assistant technician?
What is the job of a assistant tech?
What are the most common challenges faced by assistant techs in a fast-paced work environment?
Full-time
Re-posted 8 days ago
Job description
Position:Â Specialist, Information Technology
Position Summary:
ReturnPro is looking for a result driven, team and detail orientated, organized IT Support Specialist. The IT Support Specialist will assist with internal network changes and hardware implementations, troubleshooting, and maintenance of Information Technology (IT) systems. Assist with helpdesk related calls, emails, and tickets. This position requires understanding of networking, hardware, and infrastructure technologies.
Primary Responsibilities:
This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.
Provide training and technical support to internal employees
Provide support for all desktop and laptop computers, associated peripherals (printers, fax, scanners, etc.), and end-user software through our internal help desk
Prepare estimates used by management for purposes of planning, organizing, and scheduling work
Provide training to new employees and other training sessions as required
Implement and maintain computer hardware, including but not limited to, servers, workstations, and accessories
Regularly evaluate our IT systems to ensure they meet the necessary demands
Assist directors and managers with network administration tasks
Educate teammates about network security and best practices for computer usage
Install, update, and troubleshoot software used within the organization
Install and troubleshoot network-related equipment such as patch panels, switches, and cabling
Administer telephone communications for internal staff including cellular and internal phone system
Utilize internal asset control systems to maintain software and hardware licenses and inventories
Help to maintain current security standards and assist in the ongoing development of our security infrastructure
Work with IT Lead on network engineering to support best practices for the network infrastructure
Assist in hardware and software deployment projects and rollouts
Facilitate the on-boarding and off-boarding of teammates
Interact with third-party service providers and vendors as needed to support core duties
Requirements:
Ability to explain technical issues to technical and nontechnical staff
A+ Certified
Network, Cisco, or CompTIA certifications preferred
Expert knowledge of Windows 10 and Office 365 troubleshooting with these and older
3+ years of experience in information technology
Familiar with a range of on-prem and SaaS software and hardware
Knowledge of hardware technology and concepts
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict-resolution skills
Excellent organizational skills and attention to detail
Ability to act with integrity, professionalism, and confidentiality
Strong time management and project management skills
Demonstrated initiative
Ability to think creatively and problem-solve when faced with new challenges
Ability to work independently, multi-task, and deliver quality work in an efficient manner
Ability to manage competing priorities
Ability to succeed in a team environment
Qualified candidates will align with ReturnPro’s core values, bringing collaboration, adaptability, and innovation to every aspect of their work while fostering sustainable, people-centric solutions