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Tech Support Customer Service Representative Jobs

Core Elite

Customer Service Representative

Jersey City, NJ · On-site

$900 - $1.3K/wk (+ commission)

CUSTOMER SERVICE REPRESENTATIVE - ENTRY LEVEL - IMMEDIATE OPENINGS We are currently hiring Customer ... Support customer acquisition and retention efforts * Work closely with the customer service and ...

Xcel

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Customer Service Rep - Entry Level CSR

Cleveland, OH · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

kirbyrisk

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys ... Do you like a role where you can interact with customers, support sales efforts, and help keep ...

ABDO Publishing Company

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Customer Service Rep

North Mankato, MN · On-site

$19/hr

The Customer Service Representative plays a key role in supporting customers through phone and email communication. Working within a small team, this position focuses on efficiently handling order ...

Tarkett

Customer Service Representative

Calhoun, GA · On-site

$14 - $19.25/hr

We are seeking a Customer Service Representative, to support our team at Tarkett Sports Indoor , a leader in sports and fitness flooring solutions, offering premium surfaces for gymnasiums, weight ...

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Tech Support Customer Service Representative information

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How much do tech support customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for tech support customer service representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a tech support customer service representative?

Tech Support Customer Service Representatives are professionals who assist customers with technical issues related to products or services. They troubleshoot problems, provide step-by-step solutions, and guide users through installations or repairs via phone, email, or chat. Their role requires strong communication skills, technical expertise, and a customer-focused attitude. They also document issues, escalate complex problems, and help ensure customer satisfaction by resolving technical concerns efficiently.

What are the key skills and qualifications needed to thrive as a tech support customer service representative?

To thrive as a Tech Support Customer Service Representative, you need strong technical troubleshooting abilities, product knowledge, and typically at least a high school diploma or equivalent. Familiarity with help desk ticketing systems, CRM software, and remote support tools is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist customers and de-escalate challenging interactions. These capabilities are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by tech support customer service representatives, and how can they be managed effectively?

Tech Support Customer Service Representatives often encounter challenges such as handling frustrated customers, troubleshooting complex technical issues under time pressure, and balancing multiple support tickets simultaneously. Effective management of these challenges involves developing strong communication skills, maintaining patience, and utilizing available resources like knowledge bases and escalation protocols. Additionally, collaborating closely with other technical teams and participating in ongoing training can help representatives stay updated on new products and solutions, leading to more efficient problem resolution.

What states have the most Tech Support Customer Service Representative jobs?

States with the most job openings for Tech Support Customer Service Representative jobs include:

What are popular job titles related to Tech Support Customer Service Representative jobs?

For Tech Support Customer Service Representative jobs, the most frequently searched job titles are:

Tech Support Customer Service Representative jobs near you

Customer Service Representative

Jersey City, NJ • On-site

Core Elite
See more jobs at Core Eliteexternal

$900 - $1.3K/wk (+ commission)

Full-time

Posted 12 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE – ENTRY LEVEL – IMMEDIATE OPENINGS

We are currently hiring Customer Service Representatives to join our growing team.

This is a great entry-level opportunity for individuals who enjoy working with people and are looking to gain experience in customer service, client relations, promotions, and sales support.

Responsibilities:

  • Assist customers with questions about products, services, and current promotions
  • Provide friendly and professional customer service
  • Represent our clients at local promotional events
  • Help customers understand available options and services
  • Support customer acquisition and retention efforts
  • Work closely with the customer service and management team
  • Maintain a positive and professional attitude with customers
  • Participate in ongoing training and development

What We’re Looking For:

  • Strong communication and interpersonal skills
  • Friendly, professional, and outgoing personality
  • Reliable and motivated
  • Comfortable speaking with customers face-to-face
  • Customer service, retail, hospitality, or sales experience is a plus
  • Entry-level candidates and recent graduates are encouraged to apply
  • No previous experience required — training is provided

We are looking for candidates who are available to start soon and interested in opportunities for growth within the company.