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Software Support Customer Service Representative Jobs

Customer Services Representative I

$16.50 - $22.25/hr

MBS Member Services Representative Vertical: Fitness THE POSITION: The Member Services ... Provide outstanding software support to clients and exceed quality customer service standards

Customer Service Rep

$16.50 - $22.25/hr

Merchant Terminal Support Customer Service Representative (CSR) Location: (Remote) Employment Type: Contract Duration: 12-Month Contract (Possible Extension) : We are seeking a Merchant Terminal ...

Customer Service Representative

Torrance, CA · On-site

$16.50 - $22.25/hr

Customer Service Representative I The Customer Service Representative I provides first-line support ... support for customer questions regarding DocMagic products, services, and software workflows.

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How much do software support customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for software support customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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For Software Support Customer Service Representative jobs, the most frequently searched job titles are:

Customer Service - Software Support

Dayton, OH • On-site

The Reynolds and Reynolds Company
Computer and Computer Peripheral Equipment and Software Wholesalers • 1 - 5K employees

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz


Job description

Our Customer Service - Software Support team regularly interact with internal and external clients, and have a reputation for delivering the highest level of product support. This role serves as a great stepping stone for associates who are looking to grow within our company as you have the ability to gain certifications on many of the products and services we provide to dealerships and learn more about our industry. You will spend the majority of your day communicating with customers in order to gather information and learn more about their needs and expectations.
We have several entry-level positions for those who enjoy problem solving, critical thinking, and working with others on a daily basis.

Requirements

  • Associate’s degree or equivalent customer service experience preferred
  • Exceptional written and verbal communication skills
  • Ability to think critically, analytically, and problem solve
  • Ability to work in a team environment

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation, sick days, and holidays
- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
Company perks, including:
- Referral bonuses
- Professional development and training
- Promotion from within
-Associate discounts for cell phones, cars, computers, entertainment, and much more
Facility amenities, including:
- An onsite dining facility offering complimentary breakfast and lunch
- A fitness center
- An onsite medical center
- A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Company Description

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.
Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.
With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.


What Reynolds and Reynolds employees say

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Benefits

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Get the full story on Breakroom


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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866