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Software Support Customer Service Representative Jobs

Almega Management Group, INC.

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Customer Service Representative

Dublin, OH · On-site

$60K - $80K/yr

... Representatives . This is a full-time, in-person opportunity for candidates who enjoy helping ... The position provides hands-on experience in customer service, customer support, account assistance ...

New

Xcel

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Customer Service Rep - Entry Level CSR

Hackensack, NJ · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel

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Customer Service Rep - Entry Level CSR

Charlotte, NC · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Jonas Fitness

Customer Services Representative I

$16.50 - $22.25/hr

MBS Member Services Representative Vertical: Fitness THE POSITION: The Member Services ... Provide outstanding software support to clients and exceed quality customer service standards

Rose International

Customer Service Representative

Cary, IL · On-site

$16.25 - $22/hr

Experience supporting sales, sales promotions, installations, and communications * Ability to ... Customer Service Representative Primary Responsibilities: * Provide customer services relating to ...

kirbyrisk

Customer Service Representative

Terre Haute, IN · On-site

$15.25 - $20.75/hr

Customer Service Representative - Electrical Supply Terre Haute, IN Are you someone who enjoys ... Do you like a role where you can interact with customers, support sales efforts, and help keep ...

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As of Sep 11, 2026, the average hourly pay for software support customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Customer Service Representative

Dublin, OH • On-site

Almega Management Group, INC.
See more jobs at Almega Management Group, INC.external

$60K - $80K/yr

Full-time

PTO

Posted 2 days ago

New

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Job description

Almega Management is expanding its team in Dublin, OH and is looking for motivated, personable individuals to join us as Customer Service Representatives. This is a full-time, in-person opportunity for candidates who enjoy helping people, communicating with customers, and working in an energetic team environment. The position provides hands-on experience in customer service, customer support, account assistance, client relations, customer experience, sales support, and professional communication.


As a Customer Service Representative, you will serve as a knowledgeable point of contact for customers throughout Dublin and the greater Columbus area. You will assist with questions, provide information about available products and services, support account needs, and help create a positive customer experience from start to finish.


Customer Service Representative Responsibilities

  • Greet and assist customers in a professional and approachable manner
  • Provide accurate information regarding products, services, promotions, and account options
  • Listen to customer questions and identify appropriate next steps or solutions
  • Assist customers with new accounts, service selections, upgrades, and account changes
  • Provide ongoing customer support and follow-up when necessary
  • Help resolve general customer questions or concerns with a solution-focused approach
  • Build positive customer relationships through clear and consistent communication
  • Maintain organized records of customer interactions and account activity
  • Stay current on client services, promotional offers, and program updates
  • Work alongside team members to support customer satisfaction and service goals
  • Assist with customer engagement and local outreach efforts
  • Contribute to a professional, positive, and team-oriented workplace


Key Qualifications

  • Must be 18 years of age or older
  • Available to work full-time and on-site in Dublin, OH
  • Strong verbal communication and interpersonal skills
  • Friendly and professional approach to customer interactions
  • Dependable, organized, and comfortable learning new information
  • Ability to listen, problem-solve, and communicate solutions clearly
  • Comfortable working with customers face-to-face
  • Positive attitude and team-oriented mindset
  • Ability to manage multiple customer needs while staying organized
  • Customer service, hospitality, retail, sales, or other client-facing experience is helpful but not required


Benefits & Professional Development

  • Weekly pay
  • Additional performance bonus opportunities
  • Comprehensive training and ongoing coaching
  • Employee discounts
  • Professional development and mentorship
  • Flexible scheduling for full-time team members
  • Supportive, team-oriented work environment
  • Optional paid travel opportunities for regional events and company activities
  • Hands-on experience in customer service, account support, client relations, and customer experience


This opportunity is a strong fit for individuals seeking an entry-level customer service position in Dublin, OH where they can strengthen their communication skills, gain practical customer-facing experience, and grow professionally within a supportive organization.


If you are dependable, personable, and ready to build experience in customer service, customer support, customer relations, account services, and client communication, apply today!