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Tech Services Manager Jobs in Ohio (NOW HIRING)

SPIROL Shim Division

IT Services Manager

Stow, OH · On-site

$86K - $106K/yr

IT Service Manager 100% On Site | Stow, Ohio Join SPIROL and become part of a global manufacturer known for engineering excellence, innovation, and a world class approach to people, process, and ...

SPIROL Shim Division

IT Services Manager

Stow, OH

$86K - $106K/yr

IT Service Manager 100% On Site | Stow, Ohio Join SPIROL and become part of a global manufacturer known for engineering excellence, innovation, and a world class approach to people, process, and ...

Luminant

Manager Tech Services-Nuclear

Cleveland, OH · Hybrid

The Manager helps ensure technology processes are consistent, enabled, measured, and improved to drive quality in Technology Services. This role provides leadership for the delivery of trusted ...

Vst

Manager Tech Services-Nuclear

Cleveland, OH · Hybrid

The Manager helps ensure technology processes are consistent, enabled, measured, and improved to drive quality in Technology Services. This role provides leadership for the delivery of trusted ...

CBIZ

Marketing Manager | Technology

Cleveland, OH · Hybrid

CBZ) is a leading professional services advisor to middle-market businesses nationwide. With ... Partner with Cloud & Infrastructure and Managed IT Services leaders to execute marketing ...

Gentherm

Technician Service Supervisor

Cincinnati, OH · On-site

As a global leader in thermal management and pneumatic comfort technologies, we develop advanced ... Technical Service Supervisor The Technical Service Supervisor is responsible for leading the daily ...

CBIZ

IT Service Management (ITSM) Lead

Cleveland, OH · Hybrid

CBZ) is a leading professional services advisor to middle-market businesses nationwide. With ... IT Service Management (ITSM) Lead to own, govern, and continuously improve ITIL-based service ...

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Tech Services Manager information

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What are Tech Services Managers?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

How does a Tech Services Manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What are the key skills and qualifications needed to thrive as a Tech Services Manager, and why are they important?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.
What are popular job titles related to Tech Services Manager jobs in Ohio? For Tech Services Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Tech Services Manager jobs in Ohio look for? The top searched job categories for Tech Services Manager jobs in Ohio are:
What cities in Ohio are hiring for Tech Services Manager jobs? Cities in Ohio with the most Tech Services Manager job openings:
Tech Services Manager jobs near you
Infographic showing various Tech Services Manager job openings in Ohio as of June 2026, with employment types broken down into 86% Full Time, 7% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

IT Services Manager

SPIROL Shim Division

Stow, OH • On-site

$86K - $106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

IT Service Manager
100% On Site | Stow, Ohio
Join SPIROL and become part of a global manufacturer known for engineering excellence, innovation, and a world class approach to people, process, and product.
For over 75 years, SPIROL has supported industries including automotive, aerospace, hand and power tools, and green energy by providing engineered components that help hold the world together. We are looking for an experienced IT Service Manager who values exceptional service, responsiveness, and continuous improvement to join our team.
What You'll Do
• Lead the global delivery of IT services and infrastructure support for employees across the organization
• Manage day to day IT infrastructure operations, including internal and third party vendor escalations
• Configure and manage software related to server and network infrastructures
• Support operating systems, utility applications, and platform technologies used by the applications team
• Manage and improve the service desk software platform to ensure responsive and efficient IT support
• Drive continuous improvement initiatives related to cybersecurity standards, policies, and procedures
• Document IT processes, procedures, and operational standards
• Provide leadership and support for helpdesk functions, network engineering, and IT operations
What We're Looking For
• Bachelor's Degree in Information Technology, Computer Science, or related field
• 8-10 years of progressive IT experience with 3-5 years in a management role
• Relevant certifications such as ITSM, ITIL, COBIT 5, CompTIA, CAPM, or equivalent experience
• Experience leading IT operations in a structured or controlled environment
• Strong leadership, communication, and problem solving skills
• Experience managing helpdesk functions, network engineering, and/or IT professionals
• Ability to drive process improvement and maintain high service standards
Why SPIROL?
At SPIROL, people matter. We offer competitive compensation, strong benefits, and opportunities for long term career growth.
Benefits Include
• Competitive Compensation Structure
• Health, Dental, Vision, & Life Insurance
• Disability Insurance
• Paid Time Off
• 401(k) with Company Match
• ESOP Pension
• Pet Insurance
• Employee Referral Bonus Program
• Education Assistance Program
• Employee Assistance Program
• Career Growth Opportunities
Learn more about SPIROL careers:
SPIROL is an Equal Opportunity Employer committed to creating an inclusive workplace for all employees.

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