Tech Services Manager Jobs in Ohio (NOW HIRING)

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Summer 2027 Key Technology and Services: Technology Track Internship- Cleveland

Program Start: May 26th-August 6th 2027

What does our Internship Program offer?

Key's Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one's full-time career to Key.

Interns are involved in a host of line of business specific projects that directly impact and benefit Key's business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key's competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice.

Key Technology and Services Overview

Key Technology & Services (KTS) brings the future of banking to life. KeyBank is equal parts financial institution and technology innovator, and the KTS team is at the center of creating solutions to solve the vital needs of our clients first.

KTS - made up of more than 5,000 talented teammates - enables the technology needs of business partners and clients across the enterprise. Through efficient, reliable, and secure technology, KTS delivers a competitive distinction through innovation and collaboration.

KTS plays a significant role in Key's ability to build enduring client relationships through innovative solutions & extraordinary service. KTS is accountable for a variety of critical functions that are the foundation for Key's day-to-day operations:

• Business Delivery, providing comprehensive technology solutions to Key's lines of business & functional areas
• Enterprise Technology including architecture, networks and cloud infrastructure to ensure stable systems and platforms
• Enterprise Data and Information Management, enabling transformation of customer and market data into valuable insights and analytics
• Enterprise Operations, spanning Origination through Default Management, Deposit Operations, ACH, Wire & Check Payment Operations,Treasury Operations
• Enterprise Security, including Technology Risk Management, Information Security, Vulnerability Management, Cybersecurity, Fraud Detection/Management, Identity Verification, and Physical Security

Key Technology and Services (Technology Track) Internship Program

Our summer internship program spans 10 weeks in duration and allows you to work alongside KeyBank's experts within Key Technology & Services (KTS). The internship provides an opportunity to obtain hands-on experience with our innovative technology teams. Our internships will equip you with competitive skills, valuable networking and mentoring and exposure to executives through a structured experience.

What Our Program Has to Offer You:

• Work alongside industry experts and professionals on critical projects
• Exposure to KeyBank and Key Technology & Services
• Grow your professional network
• Training and learning opportunities:
  • On-the-job training, Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA
  • Enhancing soft skills, problem resolution and critical thinking
  • Opportunities to use industry leading software & services (examples include: Tableau, ServiceNow, DevOps, Gitlab, Nucleus, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, EPPIC, Confluence, Kubernetes, ADO, HTML, C#, Java, BigQuery, Python, SQL, JavaScript, Google Cloud Platform, SOAR, SIEM, Proxy)
• Upon successful completion of the internship, you will have the opportunity to be considered for placement (after graduation) in our KTS Rotational Analyst Program. Candidacy for the program will be based on skills demonstrated, performance, career interests, internship experience and business demand

Technology Track Possible Team Placement Opportunities

KTS Technology teams deliver innovative technology & solutions based on client need as well as build, design and improve upon systems and processes in multiple lines of business.

• Application Support and Reliability
• Business Performance and Enablement
• Cloud Technology
• Commercial Credit and Digital Technology
• Contact Center Technology
• Container Management
• Conversational AI
• Core Support Team
• DevSecOps Enablement
• Enterprise Data and Information Services
• Intelligent Automation
• Network or Security Architecture
• Quest Enterprise Services
• Service Digitization
• ServiceNow Delivery
• Shared Services Technology
• Unified Communications

Qualifications

• Must have completed at least three years toward a four-year, undergraduate degree program with focused coursework in Computer Science, Information Systems, IT Management, Software Engineering, Web Development, Computer Programming, Network Engineering, Game Design and System Administration or related field, with an anticipated graduation of May 2028 or December 2027
• Outstanding academic achievement (minimum undergraduate 3.0 GPA)
• Demonstrated leadership and teamwork from past work experience and/or extracurricular activities
• Bring solid analytical, problem solving, communication and presentation skills
• Possess intellectual curiosity, enthusiasm and willingness to learn

Compensation and Benefits

This position is eligible to earn an hourly rate of $25 per hour. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus.

KeyBank's Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

COMPENSATION AND BENEFITS

This position is eligible to earn an hourly rate of $25 per hour. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.