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Tech Services Manager Jobs in Florida (NOW HIRING)

Msmc

Patient Services Manager

Miami Beach, FL · On-site

We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami ... CC018010 Nutrition And Food Services Summary: Position Responsibilities * Oversees patient dining ...

Compass Group

Patient Services Manager

Panama City, FL · On-site

$55K - $62K/yr

Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field * Certified Dietary Manager ...

Better Talent

Guest Services Manager

Fernandina Beach, FL · On-site

$55K - $70K/yr

Position Summary As the Guest Services Manager, you'll be the go-to leader for all things related ... Bachelor's degree in Hospitality, Business, or a related field preferred. * Tech-savvy with ...

MyFlorida

CORRECTIONAL SERVICES MANAGER

Tallahassee, FL · On-site

$80K/yr

CORRECTIONAL SERVICES MANAGER Pay Plan: SES Position Number: 70042264 Salary: $80,157.74 Annually ... Tests and evaluates new equipment and technology to provide comprehensive written assessments to ...

MyFlorida

CORRECTIONAL SERVICES MANAGER

Tallahassee, FL · On-site

$80K/yr

CORRECTIONAL SERVICES MANAGER Pay Plan: SES Position Number: 70042264 Salary: $80,157.74 Annually ... Tests and evaluates new equipment and technology to provide comprehensive written assessments to ...

MyFlorida

CORRECTIONAL SERVICES MANAGER

Tallahassee, FL · On-site

$80K/yr

CORRECTIONAL SERVICES MANAGER Pay Plan: SES Position Number: 70042264 Salary: $80,157.74 Annually ... Tests and evaluates new equipment and technology to provide comprehensive written assessments to ...

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Tech Services Manager information

What is a tech services manager?

Tech Services Managers are professionals responsible for overseeing the technical support and IT service operations within an organization. They manage teams that provide technical assistance, ensure the smooth operation of IT systems, and implement best practices for service delivery. Their duties often include coordinating support staff, developing policies, monitoring system performance, and ensuring customer satisfaction with technical services. Tech Services Managers play a crucial role in bridging the gap between end-users and technical teams, ensuring technology aligns with business needs.

What are the key skills and qualifications needed to thrive as a tech services manager?

To thrive as a Tech Services Manager, you need a solid background in IT service management, technical troubleshooting, and leadership, often supported by a relevant degree and experience in technology roles. Familiarity with ITIL frameworks, ticketing systems like ServiceNow, and certifications such as CompTIA or PMP are commonly expected. Strong communication, problem-solving, and team management skills help you lead teams and collaborate with stakeholders effectively. These competencies ensure smooth IT operations, high-quality service delivery, and continuous improvement in technical environments.

How does a tech services manager typically collaborate with other departments to ensure seamless IT operations?

A Tech Services Manager frequently works across departments, coordinating with teams like software development, customer support, and operations to resolve technical issues and implement new solutions. They act as a bridge, translating business needs into technical requirements and ensuring IT services align with organizational goals. Effective communication and project management skills are crucial, as the manager often leads cross-functional meetings and oversees multi-team projects to improve system performance and user experience.

What is the difference between Tech Services Manager vs IT Support Specialist?

AspectTech Services ManagerIT Support Specialist
Required credentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMPAssociate's or Bachelor's degree; certifications like CompTIA A+ or Network+
Work environmentOversees multiple teams, manages projects, and interacts with clients and vendorsProvides technical support directly to end-users, often in an office or helpdesk setting
Employer and industry usageUsed in IT departments across various industries, focusing on service delivery and managementCommon in tech support, helpdesk, and customer service roles within IT

The main difference is that Tech Services Managers oversee IT service delivery and manage teams, while IT Support Specialists focus on providing direct technical support to users. The manager role involves strategic planning and coordination, whereas the specialist role is more hands-on troubleshooting.

What are popular job titles related to Tech Services Manager jobs in Florida?

For Tech Services Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tech Services Manager jobs in Florida look for?

The top searched job categories for Tech Services Manager jobs in Florida are:

What cities in Florida are hiring for Tech Services Manager jobs?

Cities in Florida with the most Tech Services Manager job openings:

Tech Services Manager jobs near you
Infographic showing various Tech Services Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Patient Services Manager

Mount Sinai Medical Center of Florida

Miami Beach, FL • On-site

Other

Medical, Life, Retirement, PTO

Re-posted 21 days ago

Job description

As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
CC018010 Nutrition And Food Services
Job Description Summary:
Position Responsibilities
  • Oversees patient dining services, food safety compliance, and service quality across assigned area of responsibility.
  • Ensure full compliance with The Joint Commission standards (Environment of Care, Infection Prevention, Life Safety), as well as Centers for Medicare & Medicaid Services (CMS) and Accreditation Commission for Health Care (ACHC) requirements.
  • Ensure all areas maintain accurate daily and monthly records for temperatures, sanitation, preventive maintenance, and required operational documentation.
  • Ensure all equipment in patient service areas is operational and maintained; initiate timely repair or replacement requests as needed.
  • Manage retherm processes and Aladdin system procedures to ensure safe and efficient meal delivery.
  • Monitor the quality of patient meals and identify trends and opportunities for continuous improvement.
  • Respond promptly and effectively to patient concerns, complaints, and service recovery needs.
  • Coordinate patient meal service enhancements, including holiday and special event amenities.
  • Collaborate with nursing and interdisciplinary teams to ensure high-quality, patient-centered service delivery.
  • Ensure in-unit food supply charges are processed accurately and timely, and that supplies are delivered and managed in accordance with hospital policies and procedures.
  • Maintain effective communication with departmental leaders to ensure adequate inventory levels of patient menu items and supplies.
  • Oversee daily patient dining operations and ensure consistent service standards across all assigned areas.
  • Ensure the use of established systems to track, manage, and validate staff competencies, including platforms such as Pineapple Academy, Jolt, CBORD (including tablet-based modules), and Volt, to support compliance, training completion, and ongoing staff development.
  • Lead, coach, and develop patient services and utility staff to ensure high performance and engagement.
  • Coordinate staffing schedules to align with approved FTE levels, productivity standards, and overtime targets.
  • Maintain strong leadership presence to support daily operations and staff needs.
  • Ensure timely completion of performance evaluations, competencies, and mandatory education requirements.
  • Foster a positive work environment, with employee satisfaction reflected in surveys and feedback mechanisms.
  • Communicate operational issues clearly and promptly to department leadership and take immediate action on improvement opportunities.
  • Analyze team performance and service outcomes; develop and implement action plans to drive improvement.
  • Serve as a liaison between Food & Nutrition Services, nursing, and other departments to ensure seamless patient dining operations.
  • Attend required meetings, committees, and interdisciplinary forums.
  • Ensure consistent participation in daily team huddle sessions and the completion of timely, accurate follow-up documentation as required.
  • Manage the use of systems such as CBORD, Jolt, and Volt phone systems to support efficient communication and operational workflows.
Qualifications
  • License/Registration/Certification
    • Current ServSafe Certification required; Six Sigma Yellow Belt Required; Six Sigma Black Belt Preferred (ASQ)
  • Education
    • Bachelor's degree in Food & Nutrition, Hospitality, Healthcare Administration, or related field preferred. Certified Dietary Manager (CDM) credential through the Certifying Board for Dietary Managers required (or eligibility to obtain within a defined timeframe).
  • Experience
    • 3-5+ years of progressive leadership experience in healthcare food service or hospitality operations. Experience with food service systems and technologies (e.g., CBORD) preferred.
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
  • On-site housing for select positions and more!

Degree Requirements:
Certification:

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