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Tech Director Jobs in Raleigh, NC (NOW HIRING)

Duke Health

IT Manager - Service Desk

Durham, NC · On-site

This position reports to the IT Director of DHTS Service Desk Teams and will be responsible for the management of DHTS personnel on the Service Desk Team within this organization.The manager provides ...

Duke Health

IT Manager - Service Desk

Durham, NC

This position reports to the IT Director of DHTS Service Desk Teams and will be responsible for the management of DHTS personnel on the Service Desk Team within this organization. The manager ...

Duke University

IT Manager - Service Desk

Durham, NC · On-site

This position reports to the IT Director of DHTS Service Desk Teams and will be responsible for the management of DHTS personnel on the Service Desk Team within this organization. The manager ...

Gilead

Assoc Director, IT Data Engineering

Raleigh, NC · On-site

Associate Director, IT Commercial Sales Data and Analytics Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades ...

Gilead

Assoc Director, IT Data Engineering

Raleigh, NC · On-site

Associate Director, IT Commercial Sales Data and Analytics Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades ...

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Showing results 21-40

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Tech Director information

See Raleigh, NC salary details

$38.8K

$104.1K

$179.2K

How much do tech director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for tech director in Raleigh, NC is $104,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $125,700.00 per year, depending on experience, location, and employer.

What is a tech director?

A Tech Director, short for Technical Director, is a senior-level professional responsible for overseeing the technical aspects of a company or specific project. They lead technical teams, make high-level decisions about technology infrastructure, and ensure that technical solutions align with business goals. Tech Directors often collaborate with other departments, manage budgets, and stay up-to-date with emerging technologies to keep their organization competitive. Their role can vary by industry, but it generally involves a combination of leadership, strategic planning, and hands-on technical expertise.

What are the key skills and qualifications needed to thrive as a Tech Director?

To thrive as a Tech Director, you need a robust background in software development, IT infrastructure, and project management, often supported by a relevant degree and leadership experience. Familiarity with systems architecture, cloud platforms, agile methodologies, and certifications such as PMP or AWS Certified Solutions Architect are typically valued. Strong communication, problem-solving, and strategic thinking skills help you lead diverse technical teams and align technology with business goals. These skills and qualities ensure effective oversight of technology initiatives and drive innovation within the organization.

How does a tech director typically collaborate with other departments within an organization?

A Tech Director regularly works with cross-functional teams, including product management, design, and operations, to ensure that technical solutions align with business objectives. They facilitate communication between developers and non-technical stakeholders, translating complex technical concepts into actionable business strategies. This role often involves leading technical reviews, setting project priorities, and supporting interdepartmental initiatives to drive innovation and efficiency across the organization.

What is the difference between Tech Director vs Software Development Manager?

AspectTech DirectorSoftware Development Manager
Primary FocusOversees overall technology strategy and infrastructureManages software development teams and project delivery
ResponsibilitiesStrategic planning, technology innovation, cross-department coordinationTeam management, project timelines, coding standards
Required CredentialsBachelor's/Master's in Computer Science or related, leadership experienceBachelor's in Computer Science, software development experience, leadership skills
Work EnvironmentExecutive-level, cross-functional collaborationDevelopment teams, project-focused

The main difference between a Tech Director and a Software Development Manager lies in scope and focus. A Tech Director oversees the entire technology strategy and infrastructure, while a Software Development Manager concentrates on managing software projects and teams. Both roles require technical expertise and leadership skills, but the Tech Director's role is broader and more strategic.

What does a tech director do?

A tech director oversees an organization's technology strategy, manages technical teams, and ensures the effective implementation of technology solutions. They coordinate projects, set technical standards, and often work closely with other departments to align technology with business goals.

What are the most commonly searched types of Tech jobs in Raleigh, NC?

The most popular types of Tech jobs in Raleigh, NC are:

What are popular job titles related to Tech Director jobs in Raleigh, NC?

For Tech Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Tech Director jobs in Raleigh, NC look for?

The top searched job categories for Tech Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Tech Director jobs?

Cities near Raleigh, NC with the most Tech Director job openings:

Tech Director jobs near you
Infographic showing various Tech Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $113,535 per year, or $54.6 per hour.

IT Manager - Service Desk

Duke Health

Durham, NC • On-site

Full-time

Posted 7 days ago

Duke Health rating

7.2

Company rating: 7.2 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

346th of 898 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Primary role:
This position reports to the IT Director of DHTS Service Desk Teams and will be responsible for the management of DHTS personnel on the Service Desk Team within this organization.The manager provides communication and direction in the support and maintenance of the Customer Support function and maintains liaison with DHTS management and customer representatives.
The DHTS Service Desk Team provides 24/7 support for Duke Health System customers.This team has the day-to-day responsibilities for providing IT support services to approximately 60,000 customers.The group also provides technical support to all Duke Health IT support personnel and their associated customer base.The group provides first line technical support for all associated hardware and software that comprises this customer community.
Essential tasks/responsibilities:
  • Manage projects and tasks for a team of analysts in support of the above role
  • Provide technical and strategic leadership to the team
  • Work with the management team to develop a strategic vision
  • Manage the day-to-day operational staff activities and assignments as well as all Customer Support functions and personnel
  • Monitor staff progress, report status and metrics
  • Evaluate requests for service, prioritize and assign resources in order to maximize customer satisfaction
  • Participate in other project planning efforts as they relate to Duke Health initiatives, including project management on key efforts
  • Participate in the development and management of operating and capital budgets
  • Participate in all personnel management functions, including hiring, terminations, personnel evaluations and performance reviews, including disciplinary action when required
  • Train, coach, and mentor Service Desk Analysts and other staff.
  • Must participate in Crisis Management efforts which includes 24/7 on-call rotation
  • Required to be on-call in support of team questions/challenges
  • Perform other related duties incidental to the work described herein

Education/training
Required:BA/BS degree or equivalent relevant training or experience
Preferred:BA/BS degree in a related technical discipline
Experience
Required:3 - 4 years of progressive technical experience
2 - 4 years of project management/team leadership/supervisory experience
3 - 5 years of related customer support
Preferred:Health profession and /or Duke experience
Special competencies/credentials
Required:
  • Business skills with a focus on customer satisfaction
  • Excellent time-management and organizational skills
  • Demonstrated written and verbal communication skills
  • Excellent interpersonal and team-building skills
  • 2 years experience in customer service management systems (ServiceNow, etc.)
  • Proven experience in a customer service center setting
  • Leadership and conflict management skills

Preferred
  • Ability to effectively communicate with technical and non-technical personnel at various levels in the organization
  • Analytical and solution-oriented
  • Self-motivated and goal-oriented
  • Familiarity with Service Management frameworks, e.g., ITIL, Six Sigma, etc.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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