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Tech Associate Jobs in Edmonton, AB (NOW HIRING)

Fleetworthy

IT Support Specialist

Edmonton, AB

Associate's degree, certificate program in IT/Computer Science, or demonstrated equivalent experience or self-study. Preferred * Familiarity with Microsoft Active Directory, EntraID Azure, M365 Suite

Staples Canada ULC

Sales Associate

Saint Albert, AB

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Edmonton, AB · On-site

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Edmonton, AB

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Edmonton, AB · On-site

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Edmonton, AB

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Edmonton, AB

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Leduc, AB

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Edmonton, AB

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

Staples Canada ULC

Sales Associate

Saint Albert, AB

Drive sales in the furniture, technology and supplies areas of the store. * Set and achieve sales ... Associate Discount * Flexible Benefit Plans * Group RRSP Program * Learning and Development ...

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All JobsTech Associate JobsTech Associate Jobs in Edmonton, AB

Tech Associate information

See Edmonton, AB salary details

$23.5K

$53.8K

$155.5K

How much do tech associate jobs pay per year?

As of Aug 31, 2026, the average yearly pay for tech associate in Edmonton, AB is $53,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Edmonton, AB?

The most popular types of Tech jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Tech Associate jobs?

Cities near Edmonton, AB with the most Tech Associate job openings:

Tech Associate jobs near you
Infographic showing various Tech Associate job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,817 per year, or $25.9 per hour.

IT Support Specialist

Edmonton, AB

Fleetworthy
See more jobs at Fleetworthyexternal

Full-time

Posted 5 days ago

Job description

Role Overview  

We're hiring an enthusiastic and customer-focused IT Support Specialist to join our Help Desk team. This is an entry-level role that is perfect for someone beginning their IT career who is eager to learn and grow in a fast-paced technology environment. As part of the IT Support team, you will be on the front lines supporting team members across the organization - solving everyday technical problems, building relationships, and delivering excellent service. 

 Core Responsibilities  

End-User Support & Customer Service 

  • Serve as the first point of contact for employees experiencing technical difficulties via phone, email, chat, or in person. 
  • Provide friendly, patient, and professional customer service to end-users at all levels of the organization. 
  • Log, track, and resolve incoming help desk tickets in a timely and thorough manner.  

Troubleshooting & Issue Resolution 

  • Diagnose and resolve basic hardware, software, and connectivity issues for end-users across multiple locations. 
  • Escalate complex or unresolved issues to senior IT staff with detailed documentation of steps already taken. 
  • Follow established procedures and knowledge base articles to resolve common support requests.  

Equipment & Setup 

  • Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees. 
  • Support basic account provisioning and access requests under the guidance of senior IT staff.  

Documentation & Knowledge 

  • Document common issues, resolutions, and how-to guides to help build out Help Desk knowledge base resources. 
  • Follow and help maintain IT procedures and standard operating documentation.  

Other 

  • Assist the IT team with day-to-day operational tasks and project support as needed. 
  • Execute other duties typical of an entry-level IT support role as assigned.  

Skills & Qualifications 

 Required 

  • 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). 
  • Basic understanding of Windows and/or Apple operating systems. 
  • Strong interpersonal and communication skills - able to explain technical concepts clearly to non-technical users. 
  • Eagerness to learn, troubleshoot, and adapt to new technologies. 
  • Ability to stay calm and professional under pressure. 
  • Associate's degree, certificate program in IT/Computer Science, or demonstrated equivalent experience or self-study.  

Preferred 

  • Familiarity with Microsoft Active Directory, EntraID Azure, M365 Suite 
  • Any experience with a ticketing system such as Jira Service Management, ServiceNow, or similar. 
  • CompTIA A+ certification or currently pursuing. 
  • Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure.  

Ideal Candidate  

A curious, people-oriented individual who genuinely enjoys helping others and solving problems. You don't need to have all the answers - you need the drive to find them. You take ownership of the tickets you touch, communicate proactively, and leave every interaction better than you found it. You're comfortable asking questions, learning on the fly, and growing with a team that will invest in your development. 

Application Note  

This role will include routine help desk responsibilities and other duties assigned consistent with entry-level IT support. We encourage candidates from all backgrounds to apply - if you are passionate about technology and helping people, we want to hear from you. 

Apply