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Tams Jobs (NOW HIRING)

QualityIP

TAM- Technical Account Manager

Kent, OH · On-site

TAMs are integral in ensuring the effective provision of IT services to our clients. Serving as a bridge between QualityIP and our clients, TAMs contribute to building and sustaining robust client ...

QualityIP

TAM- Technical Account Manager

Kent, OH · On-site

$60K - $110K/yr

TAMs are integral in ensuring the effective provision of IT services to our clients. Serving as a bridge between QualityIP and our clients, TAMs contribute to building and sustaining robust client ...

NICE

Technical Account Manager

OR · On-site +1

Our TAMs are seasoned account management and technical resolution professionals who are at the top of their field and are unified in exceeding customer expectations, improving our processes and ...

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How much do tams jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for tams in the United States is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a TAM?

A TAMS (Technical Account Manager Support) job typically involves providing technical assistance, managing client relationships, and ensuring customer satisfaction with a company's products or services. TAMS professionals act as a bridge between the technical team and customers, addressing issues, offering solutions, and optimizing product use. They often work in IT, software, or cloud-based industries, requiring strong problem-solving skills and technical expertise.

What does a typical day look like for a TAM?

A typical day for a Technical Account Manager involves a mix of client meetings to discuss progress, technical troubleshooting, proactive solution planning, and collaborating with internal support and engineering teams. TAMs often act as the main point of contact for their clients, addressing both technical and strategic needs while ensuring their products or services are being optimally used. They may also prepare reports, deliver product training, and coordinate with sales or product teams on new feature requests or escalations. The role is dynamic and client-focused, with a strong emphasis on building trust and enabling customer success.

What are the key skills and qualifications needed to thrive as a TAM, and why are they important?

To thrive as a Technical Account Manager (TAM), you need a blend of technical expertise, account management experience, and a strong understanding of customer success principles, often backed by a relevant degree or technical certifications. Familiarity with CRM systems, ticketing platforms, and industry-specific software tools is commonly required. Exceptional communication, problem-solving skills, and the ability to build lasting client relationships help TAMs stand out. These skills are essential for delivering value to clients, resolving technical issues efficiently, and ensuring successful long-term partnerships.

What cities are hiring for Tams jobs?

Cities with the most Tams job openings:

What states have the most Tams jobs?

States with the most job openings for Tams jobs include:

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Tams jobs near you
Infographic showing various Tams job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $36,188 per year, or $17.4 per hour.

TAM Manager, Video Advertising, Amazon Prime Video Ads

Amazon

New York, NY • On-site

Full-time

Re-posted 21 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,154 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Amazon Ads is seeking a people manager to lead a team of Technical Account Managers (TAMs) responsible for the technical delivery of over $3 billion in annual advertising revenue across Amazon's streaming video properties, covering linear channels and VOD. This is a managerial role focused on team development, operational strategy, and delivery excellence - not an individual contributor position. You will own the delivery health of advertiser campaigns, manage escalations when campaigns under-perform, and build the processes and tools that enable your team to detect and resolve issues faster.

You'll partner across engineering, product, and sales to ensure advertiser success at scale.
Key job responsibilities
Staff, develop, and mentor a team of Technical Account Managers - setting performance expectations, providing regular coaching, and fostering their growth as operational leaders
Set the strategic direction for delivery operations, defining how the team monitors, escalates, and resolves campaign health issues
Own delivery health across Amazon's streaming video advertising portfolio, ensuring your team serves as the primary escalation point for live broadcast incidents, campaign under-delivery, and platform-wide issues
Define, monitor, and report on business metrics and KPIs including SLA compliance, impression delivery targets, and sell-through rates
Build a culture of proactive delivery monitoring - establishing daily reporting cadences, running delivery reviews, and empowering your team to surface at-risk campaigns before advertisers escalate
Partner with engineering teams to improve support tools and shape the technical infrastructure roadmap
Represent delivery operations in cross-functional planning with product, sales, finance, and engineering leadership
Write narratives and present to leadership to build consensus on how delivery operations should evolve
A day in the life
Working alongside our talented team, you'll have the opportunity to review delivery metrics across global markets and guide your team on prioritizing at-risk campaigns. You coach TAMs through complex advertiser escalations, helping them navigate bid request diagnostics and stakeholder communication. You hold 1:1s with direct reports, providing growth feedback and removing blockers

You set direction for monitoring frameworks, facilitate cross-functional delivery reviews, and draft narratives proposing operational improvements backed by your team's data. Your focus is building the team and processes that deliver results.
About the team
The Video Advertising team within Amazon Publisher Monetization (APM) builds and operates advertising solutions across Amazon's streaming video properties - spanning linear channels and VOD. Our mission is to be the first line on an advertiser's media plan because of our Reach, Scale, Addressability, Interactivity, and Measurement

We work at the intersection of sales, supply management, ad technology, and content - collaborating daily with engineers, product managers, and sales leaders to close gaps between what's booked and what's delivered.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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