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Tam Jobs (NOW HIRING)

Amazon

Sr. TAM (SDO), PlusTAM (SDO)

Seattle, WA

$129K - $178K/yr

At AWS Enterprise Support we're looking for a Sr. Technical Account Manager (TAM) to influence the largest enterprises in the world to gain the best value and service from AWS. In the role, you will ...

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$40K

$86.4K

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How much do tam jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tam in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is a tam?

A TAM (Technical Account Manager) is a professional who acts as a bridge between a company and its clients, providing technical support, product guidance, and strategic advice. TAMs help customers optimize product usage, troubleshoot issues, and achieve business goals. They often work closely with sales, customer success, and engineering teams to ensure client satisfaction and retention.

What are the key skills and qualifications needed to thrive in the tam position, and why are they important?

To thrive as a Technical Account Manager (TAM), you need a strong understanding of technical products or services, account management experience, and often a relevant bachelor's degree. Familiarity with CRM tools like Salesforce, ticketing systems, and certifications such as ITIL or cloud platform certifications (e.g., AWS, Azure) are highly valued. Excellent communication, problem-solving, and relationship-building skills distinguish top performers in this role. These abilities are crucial for delivering tailored solutions, maintaining client satisfaction, and driving customer success in a fast-paced technical environment.

What are some common challenges faced by Technical Account Managers (TAMs), and how are they addressed?

Technical Account Managers often navigate challenges such as balancing multiple client needs, resolving complex technical issues, and meeting high service expectations. Working closely with engineering, support, and sales teams helps ensure that client concerns are resolved quickly and efficiently. TAMs also proactively communicate with clients to set realistic expectations and offer strategic guidance. Most companies provide ongoing training and collaborative support to help TAMs stay current on technology trends and best practices, making it easier to address challenges effectively and foster long-term customer relationships.

What is the career path of a Tam?

A Technical Account Manager (TAM) typically starts with a background in technical support, customer service, or engineering. Career progression can include advancing to senior TAM roles, team lead, or specialized technical management positions, often requiring strong communication skills and technical certifications. Gaining expertise in specific products or industries can also open opportunities for consulting or management roles.
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Tam jobs near you
Infographic showing various Tam job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 67% Physical, 2% Hybrid, and 31% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Technical Account Manager (TAM) - Plano, Texas

Nile Global Inc

Plano, TX • On-site

Full-time

Re-posted 15 days ago

Job description

 Technical Account Manager (TAM)
Location: Onsite: 7500 Dallas Pkwy, Plano, TX 75024
Company Overview:
Nile is on a mission to build the world's most secure networks and deliver them as-a-service, acting as a force multiplier for IT. Nile brings together principles of zero-trust, autonomous operations and the cloud to offer next-generation wired and wireless solution for branch and campus deployments worldwide.
Role Overview
The Technical Account Manager (TAM) provides a strategic technical advocate and advisor for the Customer across its Nile deployment. The TAM focuses on operator readiness, adoption, and ongoing satisfaction, ensuring that the Customer realizes the intended business and operational outcomes from the Nile platform. This includes
• Provide a consistent technical leadership interface between the Customer and Nile.
• Coordinate operator training, enablement, and readiness activities.
• Oversee early-life "hyper-care" and drive continued health and adoption thereafter.
This role includes Operator Readiness Planning, Training and Enablement Coordination, Hyper-Care Oversight, Health and Adoption Reviews, Roadmap and Feedback Loop
• Act as the primary technical advocate for the Customer at a program level.
• Maintain and update a customer operator readiness and enablement plan.
• Coordinate training schedules and ensure attendance tracking and follow-up.
• Drive and lead hyper-care periods after major deployments or milestones.
• Host regular health and adoption reviews, capturing and tracking action items.
• Communicate relevant roadmap items, early access programs, and best practices to Customer.
Responsiblities
• Own and manage all required third-party tool and service integrations
• Plan and execute migration from the existing network and associated infrastructure to Nile.
• Operate and manage the end-user Help Desk.
• Manage and coordinate support for all third-party infrastructure tools and services.
• Designate a primary empowered point of contact (POC) for all project and service management, communications, and escalations.
• Nominate operator and engineering stakeholders for readiness planning and training.
• Ensure participation of appropriate personnel in training, health reviews, and roadmap sessions.
• Provide feedback on service experience, training effectiveness, and feature requirements.
• Collaborate in defining and tracking success metrics (for example, incident trends, operator satisfaction).
• TAM leads or participates in quarterly or semi-annual service reviews, as agreed.
• TAM maintains an agreed set of KPIs/OKRs related to Customer outcomes (for example, time-to-resolution trends, training coverage, feature adoption).
• Communication channels may include scheduled meetings, email summaries, and shared documentation or workspaces.

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