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Tam Jobs in Virginia (NOW HIRING)

Cisco

Customer Success Splunk Platform Area TAM

Mclean, VA · On-site +1

$164K - $208K/yr

Meet the Team As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers ...

Cisco

Customer Success Splunk Platform Area TAM

Mclean, VA · Remote

$164K - $208K/yr

Meet the Team As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers ...

Leidos

JASSM Targeting Analyst

Hampton, VA · On-site

$73K - $132K/yr

Build TAM 3D models to support the 363 ISRG targeting enterprise. * Use imagery exploitation and downloading tools while working effectively with stereo imagery. * Develop and implement training on ...

Leidos

JASSM Targeting Analyst

Hampton, VA · On-site

$73K - $132K/yr

Build TAM 3D models to support the 363 ISRG targeting enterprise. * Use imagery exploitation and downloading tools while working effectively with stereo imagery. * Develop and implement training on ...

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How much do tam jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tam in Virginia is $85,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $99,600.00 per year, depending on experience, location, and employer.

What is a tam?

A TAM (Technical Account Manager) is a professional who acts as a bridge between a company and its clients, providing technical support, product guidance, and strategic advice. TAMs help customers optimize product usage, troubleshoot issues, and achieve business goals. They often work closely with sales, customer success, and engineering teams to ensure client satisfaction and retention.

What are the key skills and qualifications needed to thrive in the tam position, and why are they important?

To thrive as a Technical Account Manager (TAM), you need a strong understanding of technical products or services, account management experience, and often a relevant bachelor's degree. Familiarity with CRM tools like Salesforce, ticketing systems, and certifications such as ITIL or cloud platform certifications (e.g., AWS, Azure) are highly valued. Excellent communication, problem-solving, and relationship-building skills distinguish top performers in this role. These abilities are crucial for delivering tailored solutions, maintaining client satisfaction, and driving customer success in a fast-paced technical environment.

What are some common challenges faced by Technical Account Managers (TAMs), and how are they addressed?

Technical Account Managers often navigate challenges such as balancing multiple client needs, resolving complex technical issues, and meeting high service expectations. Working closely with engineering, support, and sales teams helps ensure that client concerns are resolved quickly and efficiently. TAMs also proactively communicate with clients to set realistic expectations and offer strategic guidance. Most companies provide ongoing training and collaborative support to help TAMs stay current on technology trends and best practices, making it easier to address challenges effectively and foster long-term customer relationships.

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Tam jobs near you
Infographic showing various Tam job openings in Virginia as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 65% Physical, 4% Hybrid, and 31% Remote job distribution, with an average salary of $85,684 per year, or $41.2 per hour.

Customer Success Splunk Platform Area TAM

Cisco

Mclean, VA • On-site, Remote

$164K - $208K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Cisco Systems rating

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

58th of 157 rated electronics manufacturers

Job description

The application window is expected to close on: 07/29/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This is a remote role and can be performed anywhere in the United States.
Meet the Team
As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team. You will be a Splunk expert and adept at understanding, adapting, and guiding our account teams and customers on how to best use our Platform.
Are you up for the challenge?
  • Highly skilled and aligned to Splunk's Core licensed product, such as Enterprise and Cloud.
  • Aligned to a specific Area to strategically support the Customer Success Executive, Technical Success Engineer, Solution Engineer, Solution Architect motions.
  • Develop strong partnership with Sales/Customer Success roles to assist Area aligned customers with Value Realization. Activities include, but not limited to:
  • Onboarding & Enablement - deliver workshops, prescriptive guidance/assistance, achieve onboarding milestones
  • Proactively engaging Area aligned Technical Success Engineers to review and assess their account's health situation, with an emphasis on accounts that have telemetry risk signals and/or 6 months from renewal date.
  • Proactively engaging Customer Success Executives on adoption/use case-related work opportunity.
  • Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address risk accounts/area themes.
Customer Success Area TAM, you will:
  • Be passionate about customers and deliver impactful solutions.
  • Address organizations' complex technical challenges, proactively identifying and resolving issues before they impact the customer.
  • Be a self-motivated Splunk expert eager to learn and adapt in a dynamic environment.
  • Guide account team members and customers on optimal use of the Splunk Platform. Provide recommendations for a customer's overall technical health.
  • Deliver strategic, case-based technical consulting (up to 90 days).
  • Conduct research from various resources with the ability to consistently find answers to questions and solve complex technical problems.
  • Gain agreement with account team members and customer decision-makers on the tangible value of proposed solutions.
  • Deliver customer onboarding enablement-based workshops and achieve success milestones.
  • Contribute to practice KPIs through process and collateral improvements, tool development, and implementation.
Minimum Qualifications
  • Several years of experience administering and using Splunk Core (Enterprise/Cloud).
  • Strong Splunk architecture, data onboarding, and Splunk Core product feature experience.
  • Strong SPL (Search Processing Language) skills are essential.
  • Solid experience in technical consulting or big-data analytics.
Preferred Qualifications
  • Strong understanding of common enterprise applications.
  • Statistical and analytical modeling skills are a plus.
  • Proficiency with scripting languages (bash), application development (Java, Python, .NET), databases, and analytical tools.
  • Hands-on experience with Splunk product implementation of focus and Splunk Cloud.
  • Experience with cloud migration projects.

Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $164,600.00 to $208,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$192,300.00 - $280,300.00
Non-Metro New York state & Washington state:
$173,700.00 - $262,600.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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About Cisco Systems

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Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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