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Tagalog Customer Service Jobs (NOW HIRING)

Medix

Customer Service Representative

San Jose, CA · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Our client is seeking a Customer Service Representative responsible for acting as the ... Tagalog bi-lingual skills. Schedule / Shift Work schedule: Onsite work hours are from 8:30 AM to 5 ...

Certified Languages

Tagalog Remote Interpreter

Tagalog Telephonic Interpreters Wanted (Work From Home) Certified Languages International (CLI ... We service all industries including insurance, financial, utility companies, customer service and ...

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Tagalog Customer Service information

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How much do tagalog customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for tagalog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tagalog customer service representative?

To thrive as a Tagalog Customer Service Representative, you need fluency in Tagalog and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Patience, active listening, and problem-solving make someone stand out in this role. These skills ensure effective support for customers, efficient issue resolution, and a positive customer experience for Tagalog-speaking clients.

What are some common challenges faced by Tagalog customer service representatives, and how can they be addressed?

Tagalog Customer Service representatives often encounter challenges such as language barriers with non-Tagalog-speaking colleagues or customers, handling complex customer inquiries, and adapting to varying communication styles. To address these, it's important to participate in ongoing training, actively seek feedback, and use available resources like translation tools or company knowledge bases. Building strong teamwork and regularly collaborating with supervisors and peers can also help resolve difficult cases more efficiently.

What is the difference between Tagalog Customer Service vs Tagalog Technical Support?

AspectTagalog Customer ServiceTagalog Technical Support
Required SkillsCommunication, problem-solving, customer handlingTechnical knowledge, troubleshooting, communication
Work EnvironmentCall centers, customer service departmentsCall centers, IT support teams
Common EmployerRetail, telecom, service providersIT companies, tech support firms

Tagalog Customer Service focuses on general customer interactions, addressing inquiries and resolving issues related to products or services. Tagalog Technical Support involves technical troubleshooting and resolving technical problems. Both roles require strong communication skills and are often found in call centers, but technical support demands additional technical knowledge.

What is a Tagalog customer service representative?

A Tagalog Customer Service representative is a professional who assists customers by providing support and resolving issues, specifically for Tagalog-speaking clients. They handle inquiries, complaints, or requests via phone, email, chat, or in person, ensuring clear communication in both Tagalog and English. Their role is crucial for companies that serve Filipino customers or have a significant Filipino client base, as language proficiency helps build trust and improve customer satisfaction.
More about Tagalog Customer Service jobs

What cities are hiring for Tagalog Customer Service jobs?

Cities with the most Tagalog Customer Service job openings:

What states have the most Tagalog Customer Service jobs?

States with the most job openings for Tagalog Customer Service jobs include:

What job categories do people searching Tagalog Customer Service jobs look for?

The top searched job categories for Tagalog Customer Service jobs are:

Tagalog Customer Service jobs near you
Infographic showing various Tagalog Customer Service job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Medix

San Jose, CA • On-site

$27/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a Customer Service Representative responsible for acting as the primary point of contact and liaison for members and providers. The role involves answering inquiries, resolving concerns, and providing education on eligibility, medical, and pharmacy benefits while ensuring high customer satisfaction.
Responsibilities / Job Duties
  • Act as the primary liaison for members and providers regarding inquiries and information requests.
  • Develop an understanding of member-facing materials to respond appropriately to follow-ups.
  • Manage high volume calls, handling inquiries about program services and benefits.
  • Resolve member and provider inquiries accurately and professionally by following established guidelines.
  • Handle and coordinate member grievances and appeals, escalating as needed.
  • Educate members and providers on benefits and service access to maintain satisfaction.
  • Document all communications accurately in compliance with guidelines.
  • Address requests received via email, voicemail, fax, and alternative channels according to procedures.
  • Triage and direct member and provider requests to appropriate departments.

Minimum Education and Experience Qualification Requirements
Education
  • High School Diploma or GED.

Qualifications
  • Minimum one year of experience in a Customer Service or Call Center role, preferably within healthcare or human services programs.
  • Ability to meet key performance indicators and quality standards in the Customer Service Call Center.
  • Proficient in computer software applications such as Outlook, Word, and Excel.
  • Ability to type with moderate speed and high accuracy.
  • Preferred: Experience with managed care plans, Medi-Cal and Medicare programs, and Spanish, Vietnamese, Chinese, or Tagalog bi-lingual skills.

Schedule / Shift
Work schedule: Onsite work hours are from 8:30 AM to 5:00 PM, Monday through Friday.
Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

Required Employment / Compliance Language
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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