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Tagalog Customer Service Jobs (NOW HIRING)

Homeland Language Services

A commitment to providing exceptional customer experience, patient privacy & safety, and a teamwork ... If you choose to work with Homeland Language Services you will get into a friendly team, that ...

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Tagalog Customer Service information

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$26

How much do tagalog customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for tagalog customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tagalog Customer Service Representative, and why are they important?

To thrive as a Tagalog Customer Service Representative, you need fluency in Tagalog and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Patience, active listening, and problem-solving make someone stand out in this role. These skills ensure effective support for customers, efficient issue resolution, and a positive customer experience for Tagalog-speaking clients.

What are some common challenges faced by Tagalog Customer Service representatives, and how can they be addressed?

Tagalog Customer Service representatives often encounter challenges such as language barriers with non-Tagalog-speaking colleagues or customers, handling complex customer inquiries, and adapting to varying communication styles. To address these, it's important to participate in ongoing training, actively seek feedback, and use available resources like translation tools or company knowledge bases. Building strong teamwork and regularly collaborating with supervisors and peers can also help resolve difficult cases more efficiently.

What is the difference between Tagalog Customer Service vs Tagalog Technical Support?

AspectTagalog Customer ServiceTagalog Technical Support
Required SkillsCommunication, problem-solving, customer handlingTechnical knowledge, troubleshooting, communication
Work EnvironmentCall centers, customer service departmentsCall centers, IT support teams
Common EmployerRetail, telecom, service providersIT companies, tech support firms

Tagalog Customer Service focuses on general customer interactions, addressing inquiries and resolving issues related to products or services. Tagalog Technical Support involves technical troubleshooting and resolving technical problems. Both roles require strong communication skills and are often found in call centers, but technical support demands additional technical knowledge.

What is a Tagalog Customer Service representative?

A Tagalog Customer Service representative is a professional who assists customers by providing support and resolving issues, specifically for Tagalog-speaking clients. They handle inquiries, complaints, or requests via phone, email, chat, or in person, ensuring clear communication in both Tagalog and English. Their role is crucial for companies that serve Filipino customers or have a significant Filipino client base, as language proficiency helps build trust and improve customer satisfaction.
More about Tagalog Customer Service jobs
What cities are hiring for Tagalog Customer Service jobs? Cities with the most Tagalog Customer Service job openings:
What states have the most Tagalog Customer Service jobs? States with the most job openings for Tagalog Customer Service jobs include:
What job categories do people searching Tagalog Customer Service jobs look for? The top searched job categories for Tagalog Customer Service jobs are:
Tagalog Customer Service jobs near you
Infographic showing various Tagalog Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative, CC

Customer Service Representative, CC

Partnership HealthPlan of California

Santa Rosa, CA • On-site

$17 - $21.75/hr

Full-time

Posted 10 days ago

Job description

Overview

To respond to member and provider inquiries regarding case management telephonically.Ensures that callers' questions and/or problems are resolved or are directed to the appropriateperson for resolution and/or entered as a referral for case management while providing thehighest level of customer service.

Responsibilities

Supports the Care Coordination Department by answering the ACD telephone line,determining call urgency and routing calls appropriately Responds to member and provider issues and questions received through the CareCoordination ACD line. Provides excellent customer service and communicates with others in accordance withPartnership standards and expectations. Communicates clearly and effectively through all mediums of communication withmembers, providers, vendors, community partners, and Partnership employees. Responds to inquiries in a timely manner Documents calls as appropriate. With direction, initiates and processes referrals to appropriate programs in accordancewith department policies, and communicates referral outcomes to referral source. Works with internal departments, providers, and external organizations to resolve issuesas needed. Manages the Care Coordination regional helpdesk and routes emails or enters referralsappropriately Other duties as assigned

Secondary Duties and Responsibilities Provide support and assistance to coordinators and health care guides as needed.

Qualifications

Education and Experience

High School Diploma or equivalent; minimum three yearsadministrative experience required. Two (2) years of experienceworking in a health care setting recommended.

 

Special Skills, Licenses and Certifications

Strong written and oral communication skills. Advanced computerskills, including proficiency in multiple software applications includingMicrosoft Office Suite and SharePoint. Strong organizational andmultitasking skills. Excellent interpersonal and customer service skills.Bilingual skills in Spanish, Tagalog, or Russian may be preferred.

 

Performance Based Competencies

Must be able to work in a fast-paced environment and maintaincourtesy and composure when dealing with internal and externalcustomers. Ability to function effectively with frequent interruptionsand direction from multiple team members.

Work Environment And Physical Demands

More than 50% of work time is spent using a desktop computer. Whennecessary, the ability to lift, carry, or move manuals and reports,weighing up to 25 lbs.

All HealthPlan employees are expected to:

  • Provide the highest possible level of service to clients;
  • Promote teamwork and cooperative effort among employees;
  • Maintain safe practices; and
  • Abide by the HealthPlan's policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$28.94 - $34.00

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

Employment Type: FULL_TIME

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