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Tagalog Call Center Jobs (NOW HIRING)

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Tagalog Call Center information

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How much do tagalog call center jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for tagalog call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Tagalog Call Center position, and why are they important?

To thrive as a Tagalog Call Center representative, you need fluency in Tagalog and English, excellent communication skills, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, headset phone systems, and basic computer applications is typically required. Strong active listening, patience, and the ability to handle stressful situations calmly are crucial soft skills. These competencies are important for effectively resolving customer concerns while maintaining a positive company image in a fast-paced environment.

What is a Tagalog Call Center job?

A Tagalog Call Center job involves handling customer service, technical support, or sales calls in both Tagalog and English. Agents assist Filipino-speaking customers by answering inquiries, resolving issues, and providing information about products or services. This role requires strong communication skills, problem-solving abilities, and patience when dealing with customer concerns. Many companies hire Tagalog-speaking agents to support Filipino customers locally or internationally.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Supervisor, Team Lead, or Operations Manager tend to be the highest paying positions, often offering higher salaries due to increased responsibilities. Specialized roles like Quality Assurance Managers or Training Managers may also command higher pay, especially with relevant experience and certifications.

What are the typical career advancement opportunities available for Tagalog Call Center representatives?

Many Tagalog Call Center representatives can advance their careers by moving into supervisory, team lead, or quality assurance roles after gaining sufficient experience. Companies often offer ongoing training programs and internal promotions for high performers, allowing you to specialize in areas like technical support, customer retention, or training. Demonstrating strong communication and problem-solving skills can fast-track your growth within the organization. Career advancement is often supported by performance metrics and professional development opportunities provided by most call centers.

How much is the salary of a call center here in the Philippines?

The salary of a Tagalog call center agent in the Philippines typically ranges from PHP 15,000 to PHP 30,000 per month, depending on experience, skills, and the company. Entry-level agents usually start at the lower end, while those with more experience or specialized skills can earn higher wages, often with additional benefits like night shift pay or performance bonuses.

How much do Filipino call center agents make?

Filipino call center agents typically earn between 15,000 to 30,000 PHP per month, depending on experience, skills, and the company. Entry-level agents may start at lower salaries, while experienced agents or those with specialized skills can earn higher wages, often supplemented with performance bonuses and benefits.

What jobs pay 4000 a week without a degree?

A Tagalog call center agent can potentially earn around $4,000 a week through high-volume sales, performance bonuses, or management roles, especially in companies serving international clients. Success in such roles often depends on language skills, sales ability, and experience, with some positions offering commission-based pay that can reach this level without a degree.
More about Tagalog Call Center jobs
What cities are hiring for Tagalog Call Center jobs? Cities with the most Tagalog Call Center job openings:
What are the most commonly searched types of Tagalog Call Center jobs? The most popular types of Tagalog Call Center jobs are:
What states have the most Tagalog Call Center jobs? States with the most job openings for Tagalog Call Center jobs include:
Infographic showing various Tagalog Call Center job openings in the United States as of July 2026, with employment types broken down into 58% Full Time, 14% Part Time, 14% Temporary, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Temp Customer Services Representative I

Temp Customer Services Representative I

Santa Clara Family Health Plan

San Jose, CA โ€ข On-site

$54K - $79K/yr

Temporary

Re-posted 5 days ago


Job description

Temp Customer Services Representative I
Salary Range: $54,647 - $79,237
The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change.
FLSA Status: Non-Exempt
Department: Customer Service
Reports To: Supervisor, Customer Service
Employment Duration: Temporary
GENERAL DESCRIPTION OF POSITION
The Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below.
  1. Act as the primary point of contact and liaison for SCFHP members and providers contacting the plan regarding general inquiries, concerns or requests for information.
  2. Develop a general understanding of all member facing materials, communications and interactions and be prepared to respond appropriately to follow up calls.
  3. Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.
  4. Follow established guidelines and resources to respond to member and provider inquiries and resolve concerns in an accurate, timely, professional, and culturally competent manner.
  5. Intake, handle and coordinate member grievances, appeals and billing issues, escalating to the Grievance and Appeals department, when necessary.
  6. Educate members and providers on eligibility, and medical and pharmacy benefits and how to access services in a manner that achieves excellent service standards and maintains high customer satisfaction.
  7. Use listening skills and judgment to appropriately categorize and accurately document all contacts and follow-up actions regarding member and provider communications and activities in accordance with established guidelines.
  8. Appropriately handle member and provider requests through alternative channels such as e-mail, voicemail, fax, walk-in, etc. in accordance with established procedures.
  9. Triage member and provider requests or inquiries for other departments.
  10. Conduct member surveys as assigned in accordance with established guidelines.
  11. Attend and actively participate in daily, weekly, and monthly departmental meetings, in-services, training and coaching sessions.
  12. Identify member/provider issues and trends and report relevant information to management.
  13. Perform other related duties as required or assigned.

REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
  1. High School Diploma or GED. (R)
  2. Minimum one year of experience in Customer Service or Call Center role, preferably within a Health Care, Public Assistance or Human Services programs. (R)
  3. Prior experience with managed care plans, Medi-Cal and Medicare programs, and working with underserved populations. (D)
  4. Ability to meet Key Performance Indicators by participating in and achieving the standards of the Customer Service Call Center Quality Program. (R)
  5. Spanish, Vietnamese, Chinese, or Tagalog language bi-lingual skills. (D)
  6. Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications, such as Outlook, Word and Excel. (R)
  7. Ability to use a keyboard with moderate speed and a high level of accuracy. (R)
  8. Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP Plan members and providers over the telephone, in person or in writing. (R)
  9. Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)
  10. Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R)
  11. Ability to maintain confidentiality. (R)
  12. Ability to comply with all SCFHP policies and procedures. (R)
  13. Ability to perform the job safely with respect to others, to property, and to individual safety. (R)

WORKING CONDITIONS
Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
  1. Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)
  2. Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)
  3. Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)
  4. Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R)
  5. Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)
  6. Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R)

EOE