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Covid 19 Call Center Jobs (NOW HIRING)

Seamar

Call Center Specialist

Seattle, WA

$19 - $24/hr

Sea Mar is a mandatory COVID-19 and flu vaccine organization Full-time Call Center Specialist position available for our Call Center located in White Center, near Seattle, WA. We are looking for ...

mpi

Call Center Representative

Los Angeles, CA

$26/hr

Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center ... MPI requires employees and temporary staff to be vaccinated against Covid-19 with exceptions as ...

SNI USA Inc

Call Center

Saint Petersburg, FL · On-site

$19/hr

Call Center Representative Pay: $19 / hour (weekly play + benefits)! Location: Largo, FL 33733 (100% onsite) Start Date: June 16, 2026 End Date: Tentatively the first week of December Schedule:

Waikiki Health

Call Center Associate

Honolulu, HI · On-site

$20/hr

Company Shirt The Call Center Associate (CCA) is part of the administrative call center team and ... COVID-19 screenings, requests for pharmacy refills, patient portal support, patient insurance ...

Precision Opinion

Call Center Agent

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER earn $14 per HOUR Precision Opinion is a market research company collecting data by the ... Important healthcare studies with current focus on Covid * Paid training and no experience needed

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All JobsCovid 19 Call Center Jobs

Covid 19 Call Center information

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$10

$17

$25

How much do covid 19 call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for covid 19 call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by Covid 19 call center representatives, and how can they be managed effectively?

Covid-19 Call Center representatives often encounter high call volumes, emotionally charged conversations, and rapidly changing information. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Regular training sessions, access to up-to-date resources, and support from supervisors are essential in addressing caller concerns accurately and maintaining personal well-being. Team collaboration and debriefing can also help representatives share strategies and cope with stress.

What is a Covid 19 call center representative?

Covid-19 call center jobs involve providing information and assistance related to the coronavirus pandemic over the phone. Employees may answer questions about symptoms, testing locations, vaccination appointments, and public health guidelines. They also help track cases, manage contact tracing calls, and support people in isolation or quarantine. These roles require strong communication skills, patience, and the ability to handle sensitive information confidentially.

What is the difference between Covid 19 Call Center vs Customer Service Representative?

AspectCovid 19 Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, training on health protocolsHigh school diploma or equivalent, customer service skills
Work EnvironmentCall center, health-related inquiries, pandemic focusOffice or remote, general customer support
Employer & IndustryHealthcare, government, private health companiesRetail, telecom, finance, various industries
Common Search & ComparisonYes, often compared due to call center roles in health crisesYes, general customer support roles

The Covid 19 Call Center primarily handles health-related inquiries related to the pandemic, requiring specific health protocol training. Customer Service Representatives handle a broader range of customer issues across various industries. While both roles involve call center work, the Covid 19 Call Center focuses on pandemic-specific support, making it more specialized compared to the general customer service role.

What are the key skills and qualifications needed to thrive as a Covid 19 call center representative?

To thrive as a Covid-19 Call Center Representative, you need excellent verbal communication skills, a basic understanding of public health guidelines, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and data entry tools is important for efficiently managing high call volumes and accurate record-keeping. Empathy, patience, and the ability to remain calm under pressure are standout soft skills for supporting callers during stressful situations. These skills and qualities ensure accurate information delivery, compassionate service, and effective crisis response during public health emergencies.
More about Covid 19 Call Center jobs
What states have the most Covid 19 Call Center jobs? States with the most job openings for Covid 19 Call Center jobs include:
What job categories do people searching Covid 19 Call Center jobs look for? The top searched job categories for Covid 19 Call Center jobs are:
Covid 19 Call Center jobs near you
Infographic showing various Covid 19 Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Representative

First Choice Health Centers Inc

East Hartford, CT • On-site

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information.

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and employee well-being!

  • Medical, Dental and Vision Insurance for employees working 30 hours or more
  • 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year
  • Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
  • Company paid Life insurance
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • Complimentary premium Calm Health membership (#1 mental health app)
  • Recognition programs
  • Monday through Friday schedule (no evenings or weekends)
  • The hourly range for this position is $17.00 - $19.50/hour. Pay is based on several factors including but not limited to work experience, certifications, etc.

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.

Minimum Knowledge, Skills & Abilities Required:

  • Experience working in a call center or customer-support role.
  • Strong active-listening and verbal-communication skills.
  • Proficiency in problem-solving.
  • Ability to multitask and manage time effectively.

Experience and Training:

  • Bilingual English/Spanish preferred
  • Call center: 1 year (Preferred)
  • Experience in a Healthcare setting a plus!
  • Customer service: 1 year (Preferred)
  • Minimum HS Diploma or GED equivalent required

Standard Job Duties:

  • Answers all incoming calls in a timely manner in a call center setting.
  • Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner.
  • Obtains and verifies required information, such as patient demographics, during call.
  • Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers.
  • Refer to phone triage list for calls referred to nurse or Provider.

First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. We test for marijuana as part of our drug-free workplace policy.

COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.