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Tmc Operator Jobs (NOW HIRING)

Kapsch TrafficCom AG

Systems Operator I

Hornell, NY · On-site

$24.72/hr

  • Medical

  • Retirement

  • PTO

As a TMC Operator, you'll play a critical role in keeping New York roadways safe and efficient by monitoring traffic conditions, coordinating incident response, and delivering timely information to ...

Kapsch TrafficCom AG

Systems Operator I

Hornell, NY · On-site

$24.72/hr

  • Medical

  • Retirement

  • PTO

As a TMC Operator, you'll play a critical role in keeping New York roadways safe and efficient by monitoring traffic conditions, coordinating incident response, and delivering timely information to ...

GFT.

STICC Operator I

Guilderland, NY · On-site

$41K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GFT is seeking a Transportation Management Center (TMC) Operator (I) for the Regional Traffic Management (TMC) Center in the New York State Department of Transportation (NYSDOT) Main office located ...

GFT.

STICC Operator I

Guilderland, NY · On-site

$41K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GFT is seeking a Transportation Management Center (TMC) Operator (I) for the Regional Traffic Management (TMC) Center in the New York State Department of Transportation (NYSDOT) Main office located ...

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Machine Operator - Commercial Printing

Brenham, TX · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

Press Operator Brenham, TX Join a Global Leader in Marketing, Packaging, Print & Supply Chain Solutions TMC Staffing is seeking experienced Press Operators to join a state-of-the-art manufacturing ...

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TMC Operator information

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How much do tmc operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for tmc operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a TMC operator?

TMC Operators, or Transportation Management Center Operators, are professionals who monitor and manage traffic flow on roadways using advanced technology and communication systems. They work in control centers to observe traffic cameras, coordinate with emergency responders, and disseminate information to the public about traffic conditions, incidents, and road closures. Their primary goal is to ensure safe and efficient transportation by responding quickly to incidents and minimizing congestion. TMC Operators play a crucial role in keeping roads safe and helping drivers make informed travel decisions.

What are the key skills and qualifications needed to thrive as a TMC operator?

To thrive as a TMC (Traffic Management Center) Operator, you need a background in traffic operations, real-time incident management, and often a relevant associate degree or equivalent experience. Familiarity with Intelligent Transportation Systems (ITS), traffic monitoring software, CCTV systems, and dispatch communication tools is typically required. Strong attention to detail, decision-making under pressure, and effective communication are vital soft skills in this role. These competencies ensure rapid and accurate response to traffic incidents, helping to maintain roadway safety and minimize congestion.

What are the main challenges TMC operators face during high-traffic or emergency situations?

TMC Operators often encounter high-pressure scenarios, especially during traffic incidents, severe weather, or major public events. A key challenge is quickly analyzing real-time data from multiple sources, such as cameras and traffic sensors, to make informed decisions and coordinate with first responders or road crews. Effective communication, multitasking, and staying calm under pressure are essential to maintain traffic flow and public safety. Operators also work closely with colleagues and external agencies, ensuring timely information sharing and response.

What is the difference between Tmc Operator vs Freight Coordinator?

AspectTmc OperatorFreight Coordinator
CredentialsRelevant certifications, CDL license often preferredLogistics or supply chain certifications beneficial
Work EnvironmentDispatch centers, transportation hubsOffice settings, client sites
Industry UsageTransportation, logistics companiesFreight and shipping companies
Primary RoleOperate dispatch systems, coordinate routesManage freight shipments, communicate with clients

While both roles are integral to logistics, Tmc Operators focus on dispatching and route management within transportation systems, whereas Freight Coordinators handle shipment planning and client communication. Understanding these differences helps in choosing the right career path or job search focus.

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TMC Operator jobs near you
Infographic showing various Tmc Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Systems Operator I

Kapsch TrafficCom AG

Hornell, NY • On-site

$24.72/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.
Kapsch TrafficCom is seeking highly motivated, detail-oriented individuals to join our team at the NYS DOT Region 6 Traffic Management Center. This is an excellent opportunity to launch a rewarding career in the growing field of Intelligent Transportation Systems (ITS). As a TMC Operator, you'll play a critical role in keeping New York roadways safe and efficient by monitoring traffic conditions, coordinating incident response, and delivering timely information to the public.
A Traffic Systems Operator I is responsible for Traffic Operations situational awareness, data entry and monitoring a designated region, district, and roadway for normal and emergency conditions to identify incidents, coordinate response and update status for DOT and Consultant management in a 24/7/365 environment, using various software, CCTV and Intelligent Transportation Systems (ITS).
While no previous TMC or ITS experience is required, successful candidates should demonstrate:
  • Proficiency with Windows-based systems and comfort working on a multi-monitor workstation
  • Ability to type quickly and accurately in a fast-paced environment
  • Strong working knowledge of Chemung, Steuben, Yates, Schuyler, and Allegany County-area roadways and geography
  • Excellent communication skills, both verbal and written
  • Ability to prioritize and respond to real-time events with urgency and accuracy
  • Strong teamwork and interpersonal skills
  • Flexibility to work holidays and weekends as part of a 24/7/365 operation
  • Ability to pass a comprehensive background check

Traffic Monitoring and Management
  • Monitor traffic flow
  • Identify incidents
  • Coordinate with other organizations such as New York State Police
  • Operate CCTV Cameras, DMS (Dynamic Message Sign), and other related systems
  • Data entry for use in the Traveler Information System
  • Manage Roadwork

Incident Management
  • Detect and verify incidents
  • Initiate and coordinate response
  • Activate and verify public information
  • Disseminate incident information
  • Documentation of related or required data as needed

What's in it for you?
  • Opportunity to solve complex problems that improve daily the lives of people around the world
  • Opportunity to work with cutting edge technologies in a high-growth industry
  • Career growth and development
  • Casual work environment
  • Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents
  • $24.72/Hour ($20/Hour during training 4-6 weeks)
  • 20 Days PTO (Accrued)
  • Shift: 9PM - 7AM Saturday through Tuesday

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