System Operations Manager Jobs (NOW HIRING)

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About this Opportunity:

This is an open position with Jersey Central Power & Light, a subsidiary of FirstEnergy Corp. [JP01] 

This position directly oversees, mentors, and supports Regional Distribution System Operations personnel involved in the daily real-time activities at New Jersey's Distribution Control Center located in Holmdel/Morristown, NJ. This position's regular schedule includes working a minimum of 12 hours on both Saturday and Sunday, with the remaining hours scheduled Monday through Friday to complete a 40-hour workweek. Additionally, this role holds direct supervisory responsibility and management of weekend operations for JCP&L Distribution Control Centers

The salary range pending education and experience for this position is the following: $139,200 - $196,560 

Responsibilities include:

• Maintaining a high level of safety commitment throughout day-to-day functions.
• Supervising activities including the direction of field crews in the operation and maintenance of the electrical distribution system.
• Ensuring compliance with appropriate policies and procedures for real-time dispatch operations.
• Supervising real-time utilization of Advanced Distribution Management System (ADMS), Supervisory Control and Data Acquisition (SCADA), Distribution Management System (DMS), contingency analysis and system analysis resources for assessing system conditions.
• Responsibility for supervision of review and approval of outage data. 
• Conducting mid-year and year-end performance reviews with employees.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year and discussing development opportunities, performance issues, and changes that are occurring.
• Initiating, conducting, and providing expert and timely assistance to investigate reliability, safety conditions, and incidents; this involves interacting with other areas in Energy Delivery, FirstEnergy regional operations, transmission operations, and neighboring utility regions.
• Developing contingency plans for prioritizing the restoration of service.
• Assisting in or developing emergency plans for storm-related interruptions, equipment failures, or labor unrest.
• Supervising the maintenance of operating documentation, record keeping, and operator shift schedule.
• Participating in operational and other meetings at the General Office.
• Will be required to work weekends or extended days.
• Must be available for storm work during severe weather conditions.
• Responsibility for supervision of review and approval of outage data. 

Qualifications:

• Bachelors or Associate of Engineering degree (Electrical Engineering preferred), with at least 3 years of related work experience, or a high school diploma with 5 years of relevant work experience. Related work experience includes line or substation field work, engineering experience, and military related or leadership experience.
• Demonstrated past leadership in operational supervision or dispatching job duties.
• Demonstrated interpersonal skills and ability to process information in a timely and accurate manner.
• Ability to accurately perform analytical calculations such as voltage drops, transformer, and circuit loadings.
• Knowledge of the equipment and principles involved in the operation of all components of the electrical system required.
• Knowledge of FirstEnergy's information systems related to dispatching activities.
• Knowledge of clearance and switching (lockout/tagout) procedures to remove and restore lines and electrical equipment while maintaining safety to employees (Manual of Operations).
• Experience in the safe operation of electrical equipment and maintaining reliable and quality service to customers.
• Strong verbal and written communication skills.
• Ability to conduct and present himself/herself in a professional manner.
• Demonstrated knowledge of computer applications such as Microsoft Office including Outlook, Word, and Excel.
• Must reside within an acceptable proximity of the reporting location due to job related requirements.

Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
 

FirstEnergy Human Resources Team