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System Operations Manager Jobs (NOW HIRING)

Waste Management

Operations Manager Trainee

Norton, MA · On-site

$63K - $65K/yr

Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes III. ...

Iredell County, NC

Operations Manager (Transit System)

NC · On-site

$54K - $85K/yr

Proficiency in using transit scheduling software, GPS tracking systems, dispatch systems, and other relevant technology to monitor operations. ESSENTIAL SKILLS: Ability to motivate and manage a ...

ITech Recruiting

Operations Manager

Manhattan, NY

Infrastructure design, systems administration, database administration, hardware sizing, network ... Management preferred Experience: 10+ years working with System operations (data center, hardware ...

System One Holdings, LLC

Operations Manager

Currie, NC · On-site

$90K - $130K/yr

Operations Manager Currie, NC Onsite | Full-Time | Direct Hire Salary: $90,000 - $130,000 Overview System One is seeking an experienced Operations Manager to lead manufacturing operations for a ...

Vitesse Systems LLC

Operations Manager

Newark, CA · On-site

$175K - $220K/yr

SUMMARY: The Operations Manager will plan, develop, and establish processes to meet customer ... Software proficiency with Microsoft Office, Microsoft Project, and an ERP system. * Excellent ...

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System Operations Manager information

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$31K

$63.5K

$118.5K

How much do system operations manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for system operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Operations Manager, and why are they important?

To thrive as a System Operations Manager, you need strong leadership abilities, operational management experience, and a solid understanding of IT infrastructure, often backed by a bachelor's degree in information technology or a related field. Familiarity with monitoring tools (like Nagios or Splunk), incident management systems, and ITIL or similar certifications are typically required. Excellent problem-solving, communication, and organizational skills help you coordinate teams and respond effectively to operational challenges. These competencies ensure system reliability, minimize downtime, and optimize performance in complex technical environments.

How much is the salary of an operations manager?

The salary of a System Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with specialized skills in systems management and process optimization.

How much should an operations manager get paid?

The average salary for a System Operations Manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, and certifications like ITIL or PMP can influence salary levels.

How does a System Operations Manager typically collaborate with IT and business teams to ensure seamless system performance?

A System Operations Manager routinely works as a bridge between IT and business units, facilitating communication to address system performance and operational needs. They coordinate with IT teams to monitor infrastructure, schedule maintenance, and resolve incidents, while also translating technical updates into actionable insights for business stakeholders. This role often involves attending cross-departmental meetings, setting priorities for system improvements, and ensuring that both technical and business requirements are met for optimal system reliability.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in operational environments. Understanding and balancing these components is essential for effective operations management roles such as a System Operations Manager.

What does a System Operations Manager do?

A System Operations Manager is responsible for overseeing and coordinating the daily operations of an organization's IT systems and infrastructure. They ensure that systems run smoothly, efficiently, and securely by managing teams, implementing policies, and troubleshooting issues as they arise. Their role often includes monitoring system performance, planning for upgrades, ensuring data security, and collaborating with other departments to meet organizational goals. They play a key role in minimizing downtime and optimizing system reliability.

What does a systems operations manager do?

A systems operations manager oversees the daily functioning of an organization's IT systems and infrastructure, ensuring system stability, security, and efficiency. They coordinate with technical teams, implement processes for system maintenance, and often use tools like monitoring software to manage performance and troubleshoot issues.
What cities are hiring for System Operations Manager jobs? Cities with the most System Operations Manager job openings:
What states have the most System Operations Manager jobs? States with the most job openings for System Operations Manager jobs include:
System Operations Manager jobs near you
Supervisor-System Operations Center (CT)

Supervisor-System Operations Center (CT)

Eversource Energy

Berlin, CT • On-site

Full-time

Posted 6 days ago

Eversource Energy rating

8.8

Company rating: 8.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

6th of 50 rated energy and utility

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Role and Scope of Position:
The Supervisor's role is multifaceted with responsibilities including work process and systems coordination, direct supervision of systems, distribution work activities, performance measurement, coaching, mentoring and various administrative duties. This position supervises control center staff who maintain systems integrity and initiate corrective action, prioritize and expedite network operations and repairs, prepare electrical system clearances and accurately maintain records, and ensures that work is conducted in a safe manner in accordance with policies, work methods, standards, switching and tagging and operating procedures.
THIS POSITION REQUIRES ROTATING SHIFT WORK.
Essential Functions:
  • Manages performance by reviewing and evaluating work of employees. Identifies, builds consensus and communicates performance measures and expected performance levels. Assesses and improves team and employee performance through coaching and on-the-job training. Advises dispatch personnel of new equipment, technology and functionality.
  • Fosters an environment of teamwork, creativity and problem solving. Shares information and encourages participation in the decision-making process. Removes obstacles through communication with other areas.
  • Ensures compliance with regulatory and company work rules and procedures. Understands and complies with the labor contract and works to resolve initial grievances. Initiates appropriate disciplinary action when required.
  • Interacts with internal and external customers to meet service and information needs and resolve complaints. Working in conjunction with the call center and field personnel is accountable for managing customer commitments through outbound communication of information. Coordinates notification of reportable incidents to internal and external customers and stakeholders as appropriate.
  • Collaborates with field personnel to problem solve and develop effective response plans to outage situations. Evaluates restoration alternatives and determines the optimum plan to restore the system and provide status information to customers. Calls crews to address field problems and directs field forces in restoration, maintenance and electrical clearance activities.
  • Supervises load control and switching and tagging responsibilities of the shift. Coordinates switching operations for area generating facilities. Coordinates planned work across the processes to fulfill related service level agreements, achieve company objectives and obtain an appropriate work distribution.
  • Analyzes requests for system element outages and assesses risk to determine whether the outage will affect customer service and/or the systems integrity.
  • Identifies, develops and implements work process and practices improvements.
  • Maintains awareness of weather conditions that could adversely affect Eversource operations and disseminates this information to appropriate locations and modifies operating plans as required.
  • Prepares and distributes information regarding customer service, system conditions and historical situations to internal and external customer and stakeholders.
  • Directs the work planning process including preparation and prioritization of work plans and schedules, resource and materials requirements and forecasts and coordination with other processes for optimal resource utilization.

Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
  • Knowledge of utility Transmission and Distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes
  • Planning and organizational skills, project and schedule management skills including computerized trouble, work and materials management and scheduling tools
  • Ability to use PC desktop applications (e.g. Microsoft Word and Excel)
  • Working knowledge of labor contracts

Education:
  • Bachelor's Degree in engineering, business administration, related discipline or equivalent experience

Experience:
  • Five (5) to ten (10) years of related experience is required. Experience in Dispatch, Transmission, Distribution, Generation and/or Field Service design and/or installation, servicing customers and change management to improve service/performance.
  • Previous experience is a supervisory role preferred

Licenses & Certifications:
  • N/A

Working Conditions:
  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.
  • Work is performed primarily in a Control Center which requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone, communication equipment and computer and attending meetings.
  • Subject to rotating shift work including weekends and nights.
  • At times, requires working long hours in response to outage situations and shift coverage requirements.

Mental Aspects:
  • Work includes analyzing system operating conditions, interpreting system data and implementing corrective action.
  • This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.
  • Coordinates emergency response activities that could last for extended periods.
  • Must be able to clearly articulate job-related information to employees and to effectively address performance issues in a constructive manner.

Please submit a resume with your application.
#elecajd
#LI-ES3
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$130,990.00-$145,540.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor

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