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System Operations Manager Jobs (NOW HIRING)

The individual will be responsible for managing and supporting vulnerability remediation across all ... Systems, or related field. * 8+ years of experience in IT operations, with 2+ years in a lead role.

This role ensures cohesive execution of system operations, field activities, technical support, and ... The Operations Manager champions process efficiency, effective crossfunctional coordination, and ...

Seeking a Systems Operations Manager V to join a major finance client committed to developing award ... Provide continuous feedback to development teams on system stability, defect analysis and system ...

Operations Manager

Washington, DC · On-site

$165K - $195K/yr

Birdi Systems, Inc. (BSI) delivers enterprise IT operations, infrastructure management, and cybersecurity support to federal and Department of Defense (DoD) customers. We operate in highly secure ...

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System Operations Manager information

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$31K

$63.5K

$118.5K

How much do system operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for system operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a System Operations Manager, and why are they important?

To thrive as a System Operations Manager, you need strong leadership abilities, operational management experience, and a solid understanding of IT infrastructure, often backed by a bachelor's degree in information technology or a related field. Familiarity with monitoring tools (like Nagios or Splunk), incident management systems, and ITIL or similar certifications are typically required. Excellent problem-solving, communication, and organizational skills help you coordinate teams and respond effectively to operational challenges. These competencies ensure system reliability, minimize downtime, and optimize performance in complex technical environments.

How does a System Operations Manager typically collaborate with IT and business teams to ensure seamless system performance?

A System Operations Manager routinely works as a bridge between IT and business units, facilitating communication to address system performance and operational needs. They coordinate with IT teams to monitor infrastructure, schedule maintenance, and resolve incidents, while also translating technical updates into actionable insights for business stakeholders. This role often involves attending cross-departmental meetings, setting priorities for system improvements, and ensuring that both technical and business requirements are met for optimal system reliability.

What does a System Operations Manager do?

A System Operations Manager is responsible for overseeing and coordinating the daily operations of an organization's IT systems and infrastructure. They ensure that systems run smoothly, efficiently, and securely by managing teams, implementing policies, and troubleshooting issues as they arise. Their role often includes monitoring system performance, planning for upgrades, ensuring data security, and collaborating with other departments to meet organizational goals. They play a key role in minimizing downtime and optimizing system reliability.
What cities are hiring for System Operations Manager jobs? Cities with the most System Operations Manager job openings:
What states have the most System Operations Manager jobs? States with the most job openings for System Operations Manager jobs include:
Senior Supervisor-System Operations Procedures (HYBRID)

Senior Supervisor-System Operations Procedures (HYBRID)

Eversource Energy

Dorchester, MA

$149.60K - $166.22K/yr

Full-time

Posted 16 days ago


Eversource Energy rating

8.8

Company rating: 8.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

6th of 50 rated energy and utility


Job description

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship-either now or in the future-should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Role and Scope of Position:
Supervise the creation and maintenance of transmission and distribution System Operations Procedures for CT, MA and NH. Supervise and oversee at least 2 FTE exempt and/or non-exempt employees in the daily operations of the department. Interview, select and train staff. Responsible for evaluating employee performance and recommending merit increases and incentive awards.

Essential Functions:

  • Supervise the development, revision and publishing of system operating procedures in CT, MA and NH.
  • Liaise with System Operations Control Center management, adjacent Local Control Centers, Eversource and member participant engineering groups to ensure changes in electric system configuration and operating practice are reflected in system operating procedures accurately and expeditiously.
  • Liaise with Eversource compliance, ISO-NE and other external groups to identify procedure and regulatory changes and oversee necessary modifications to System Operations procedures.
  • Ensure correct and consistent implementation of system operations procedures by system operators in CT, MA and NH and communicate deficiencies to operations management.
  • Evaluate capital project work and determine impact to operating instructions.
  • Maximize standardization of system operating procedures across System Operations Control Centers in CT, MA and NH.
  • Represent System Operations Procedures at meetings, on committees and at conferences.
  • Supervise, coach and review the performance of System Operations Procedures personnel.
  • Assess the need for and oversee implementation of programs to ensure System Operations Procedures personnel possess the necessary technical and behavioral skills for individual and group success.
  • Assist operations management in the coordination of response to system emergencies and participate on event review teams and incident analyses as requested by operations management

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

  • Knowledge of transmission and distribution electric system operations.
  • Knowledge of equipment thermal limits and limiting components.
  • Knowledge of functions of the various components that make up the Eversource electric system.
  • Thorough knowledge of NERC Reliability Standards, OSHA regulations and other regulatory requirements.
  • Communicate and work effectively with personnel at various levels within Eversource, ISO-NE, ISO-NE satellites, participant companies, non-utility generators and neighboring utilities.
  • Read and interpret electrical schematic diagrams.
  • Strong written and oral communication skills.
  • Strong analytical skills.
  • Proficient with the Microsoft Office Suite.

Education:

  • Bachelor's degree in Electrical Engineering, Technology, or related discipline, or an equivalent combination of education and experience

Experience:

  • Ten years of related experience in electric power distribution, transmission or generation.
  • Four years' experience as a System Operator preferred.
  • Four years' experience as a procedure writer or supervising a procedure writing group preferred.
  • One year experience supervising others preferred.

Licenses & Certifications:

  • Valid motor vehicle operator's license.
  • Ability to obtain NERC Transmission Operator certification within 6 months.

Working Conditions:

  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Please submit a resume with your application.

#elecajd

#LI-ES3

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$149,600.00-$166,220.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor


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