System Operations Manager Jobs in Alberta (NOW HIRING)

Why Control Tech?

At Control Tech, our goal is to empower our people to deliver high quality solutions to our clients. We offer a competitive perks/benefits package and place value on our employees!

Some of the benefits you can expect are:

• Competitive pay & RRSP matching program
• Generous paid vacation and time-off opportunities
• Bonus Incentive Program
• Comprehensive Premium Benefit Package
  - Medical, Dental/Vision, Life and AD&D
  - Extended Health Services
• Training & Education: Fostering ongoing growth and development of our employees
• Recruitment Incentive: Grow the team and earn.
• Employee & Family Assistance Programs
• And so much more; come see for yourself!

Job Brief:

The Operations Manager will oversee and direct all operations of the company pertaining to their local branch, including day-to-day operations as well as setting long-term goals and following through on those objectives.

Duties & Responsibilities:

• Provides oversight of the electrical, instrumentation, service, and operations.
• Acts as a customer contact at branch level for client inquires, fields correspondence by responding in a timely and appropriate manner.
• Manages key business relationships and development of new business in the region through regular sales calls/visits, attends industry events, and maintains positive community relations.
• Participates in ongoing scheduled weekly meetings with other branches regarding operations, strategy, and monthly financial reviews.
• Leads branch level safety culture (ensures employee/subcontractor compliance with safety legislation including certification standards, participates in health and safety meetings/events, promotes a safety focused culture) as per corporate EH&S policy and procedures.
• Leads round table branch level team discussions to proactively enhance employee relations and promotes team building.
• Reviews and signs off on quality assurance and quality control (QAQC) packages.
• Manages attendance of employees; coordinates employee vacation, other leave requests, on-call scheduling, return to work arrangements, etc.
• Provides guidance on project management; schedules technicians; participates in kickoff meetings; ensures requirements for materials, labor, and timelines for upcoming/ongoing projects are met efficiently; performs site inspections/visits to ensure service quality, etc.
• Coordinates and communicates internal manpower sharing with administration and other branches as required.
• Monitors Work in Progress (WIP) orders that are awaiting approval, attends scheduled WIP reporting meetings, provides support on resolving issues.
• Assists purchasing and warehouse teams with special order materials for jobs and provide oversight for inventory management.
• Provides field coverage as needed.
• Approves invoices to authorize payment in the ERP (IFS) system.
• Assists in office, site, fleet, and equipment inspections (eCompliance), as directed by corporate EH&S.
• Inputs and sets up new jobs and projects in the ERP (IFS) system.
• Acts as a liaison with the VP of Operations, USA, to problem solve, create training solutions, and gain budgetary approvals.
• Manages and leads branch operations and staff as well as oversees daily operation workflows.
• Participates/complies with company safety programs & company policies.
• Other duties as required.

Required Skills/Qualifications:

• 5+ years management experience.
• 5+ years of field experience preferred. Oil and gas and industry experience is an asset.
• Certified journeyman with inter-provincial certification, optional.
• Experience managing a P&L and managing a branch environment.
• Experience managing and scheduling client programs.
• Knowledge of construction, maintenance, troubleshooting, and diagnostics.
• Strong leadership and supervisory skills with the ability to manage, delegate, motivate, and inspire a team of 25+ technicians.
• Excellent organizational communication skills with attention to detail.
• Ability to lead by example.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Proactive and self-motivated approach to working; ability to seek out solutions that overcome operating and other constraints.
• Strong analytical and problem-solving skills.
• Proficient with MS Office, ERP (IFS) systems, or related software.