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System Administrator Level 1 Jobs (NOW HIRING)

The Birchmere Group

The Level 2 System Administrator shall possess the following capabilities: * Provide support for ... * Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and ...

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How much do system administrator level 1 jobs pay per year?

As of Jun 7, 2026, the average yearly pay for system administrator level 1 in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the System Administrator Level 1 position, and why are they important?

To succeed as a System Administrator Level 1, you need a foundational understanding of operating systems (Windows, Linux), network protocols, troubleshooting, and basic scripting, often supported by a relevant diploma or certification such as CompTIA A+ or Network+. Familiarity with system monitoring tools, ticketing systems, user administration, and remote desktop management is typically required. Strong problem-solving skills, attention to detail, and effective communication are important soft skills for this role. These abilities are essential for efficiently maintaining systems, supporting end users, and ensuring IT infrastructure reliability.

What are some typical daily responsibilities of a System Administrator Level 1?

As a System Administrator Level 1, your daily responsibilities usually include monitoring system performance, responding to user support tickets, performing routine maintenance tasks, and assisting with software installations and updates. You may also be expected to manage user accounts, provide troubleshooting for hardware and software issues, and escalate more complex problems to senior administrators. Working within a collaborative IT team, you'll often coordinate with Help Desk staff and occasionally interact directly with end users. This role is a great starting point for those looking to develop hands-on experience in IT administration and expand their technical expertise.

What is a System Administrator Level 1 job?

A System Administrator Level 1 is an entry-level IT professional responsible for maintaining and supporting an organization's computer systems, networks, and hardware. They assist with troubleshooting technical issues, managing user accounts, installing software updates, and ensuring system security. They often work under senior administrators and follow established procedures to resolve basic IT problems. Strong problem-solving skills, attention to detail, and knowledge of operating systems and networking are essential for this role.

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System Administrator Level 1 jobs near you
Infographic showing various System Administrator Level 1 job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 19% Full Time, and 75% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.
System Administrator, Level 2

System Administrator, Level 2

Independent Software

Annapolis Junction, MD • On-site

Full-time

Posted 10 days ago

Job description

What You Will Do:
As a System Administrator Level 2 at Independent Software, you will provide support for the implementation, troubleshooting, and maintenance of mission-critical Information Technology (IT) systems supporting national defense and intelligence operations. You will support day-to-day IT operations across client/server systems, storage, network infrastructure, and enterprise platforms while ensuring system reliability, integrity, and compliance.
In this role, you will provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, assisting with system monitoring, troubleshooting, patching, automation, and operational support activities across Linux and Windows environments. You will work alongside engineering and operations teams to maintain secure and resilient enterprise systems while supporting users and mission stakeholders.
Key Responsibilities:
 

  • Provide Tier 1 and Tier 2 support for troubleshooting, maintenance, and operational support of IT systems and infrastructure
  • Support day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and virtualized environments
  • Configure, administer, and maintain Linux (CentOS/RHEL) and Windows operating systems
  • Install, load, troubleshoot, and maintain operating system software and system enhancements to improve reliability and performance
  • Perform system patching, vulnerability remediation, and support compliance activities including IAVA reporting
  • Support infrastructure monitoring and cyber hygiene activities using tools such as Nessus, SecurityCenter, UAM, Trellis, and related STE toolsets
  • Write and maintain shell scripts and Ansible playbooks to support automation, configuration management, and operational efficiency
  • Support PKI-related activities including certificate installation, renewal, and maintenance
  • Build, configure, maintain, and troubleshoot virtual machines and enterprise infrastructure components
  • Support Git repositories, configuration tracking, and system documentation efforts including SOPs and Confluence updates
  • Provide support for dispatch systems, hardware troubleshooting, escalation activities, and communication with agency stakeholders and internal customers
  • Troubleshoot network components and support operating system enhancements to improve system performance and reliability

Required Skills and Qualifications:
 
  • Strong knowledge of Linux system administration, particularly RHEL/CentOS environments
  • Experience supporting Windows and UNIX/Linux operating systems in enterprise environments
  • Experience supporting virtual machines, storage infrastructure, system monitoring, and performance tuning
  • Familiarity with shell scripting, Ansible, Git, automated patching, and configuration managementExperience reviewing vulnerability reports and implementing remediation/compliance solutions
  • Familiarity with Nessus, UAM, Trellis, Biscotti, LatteArt, and related STE toolsets
  • Strong troubleshooting, diagnostic, and problem-resolution skills
  • Ability to communicate technical issues effectively to management, users, and support teams
  • Experience documenting technical procedures, workflows, and operational support activities

Education and Experience:
 
  • Bachelor’s degree in a technical discipline from an accredited college or university plus eight (8) years of systems administration experience
  •  In lieu of a degree, four (4) additional years of systems administration experience may be substituted

Certifications: 
 
  • DoD 8570 IAT Level I or higher (e.g., Security+ CE) is required

Clearance Requirement:
 
  • Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Why Choose Independent Software:
At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
  • Support critical national security missions that matter
  • Be part of a close-knit, employee-first culture where your voice is heard
  • Expand your skills through ongoing training, mentorship, and career development
  • Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  

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