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Svp Client Services Jobs (NOW HIRING)

iQuor

Vice President - Client Services

Fort Lauderdale, FL · On-site

$132K - $169K/yr

More specifically the VP Client Services partners with their Operations peer to enhance the ... Collaborate with Senior Executives to align Client Services strategies with broader business ...

Lyra Health

VP, Client Services

$209K - $288K/yr

About the Role We are seeking an experienced and visionary VP, Client Services to direct the strategic vision, operations, and continuous evolution of our Care Navigator Team (CNT)-Lyra's member ...

RevHealth

VP, Client Services

$160K - $180K/yr

About the role As VP of Client Services, you will be a key driver of client partnership and agency ... Serve as a trusted advisor to senior clients, shaping scientific communication strategies that ...

Icreon

SVP, Client Partner

Manhattan, NY · Hybrid

$84K - $114K/yr

Senior Vice President, Client Solutions Icreon is building a dedicated Client Solutions function ... services, or professional services * Proven track record growing enterprise accounts with ...

Kepler

SVP, Client Solutions

Manhattan, NY · Hybrid

$240K - $270K/yr

SVP, Client Solutions New York City Kepler executes engineered marketing, where every message and ... Move beyond "service provider" to "business imperative." You will own the relationship with C-level ...

Ventra Health, Inc.

Senior Vice President, Client Delivery

$141K - $181K/yr

The Senior Vice President, Client Delivery is responsible for driving best-in-class client outcomes ... This role ensures delivery of "white glove" service while optimizing end-to-end revenue cycle ...

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

Description Company: Well is a healthcare innovation company with the heart of a services ... Partner with the SVP, Operations to ensure client requirements are captured efficiently and smooth ...

Lyra Health

VP, Client Services

Charleston, WV · Remote

$209K - $288K/yr

About the Role We are seeking an experienced and visionary VP, Client Services to direct the strategic vision, operations, and continuous evolution of our Care Navigator Team (CNT)--Lyra's member ...

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Svp Client Services information

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$38.5K

$90.9K

$163K

How much do svp client services jobs pay per year?

As of Jun 10, 2026, the average yearly pay for svp client services in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an SVP Client Services, and why are they important?

To thrive as an SVP Client Services, you need extensive experience in client relationship management, strategic planning, and a deep understanding of your industry, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and project management systems is typically essential. Strong leadership, negotiation, and communication skills, along with the ability to inspire and guide teams, make someone stand out in this position. These skills ensure the delivery of exceptional client experiences, drive business growth, and foster long-term, profitable relationships.

What are some common challenges faced by an SVP of Client Services, and how can they be addressed?

An SVP of Client Services often faces challenges such as managing complex client relationships, ensuring consistent service quality across large teams, and aligning client needs with organizational goals. To address these, effective communication, strong leadership, and the ability to implement scalable processes are essential. Regularly engaging with clients, fostering cross-functional collaboration, and investing in team development can help overcome obstacles and build lasting partnerships.

What are SVP Client Services?

SVP Client Services stands for Senior Vice President of Client Services, a high-level executive responsible for overseeing and managing relationships with an organization's clients. This role typically involves leading teams to ensure client satisfaction, developing strategies to enhance customer experience, and driving business growth through client engagement. The SVP Client Services collaborates closely with other departments such as sales, marketing, and operations to deliver seamless service and resolve client issues promptly. They also play a critical role in retaining key accounts and identifying opportunities for expanding business with existing clients.
What job categories do people searching Svp Client Services jobs look for? The top searched job categories for Svp Client Services jobs are:
Infographic showing various Svp Client Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 11% Part Time, 1% Temporary, 9% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Vice President - Client Services

iQuor

Fort Lauderdale, FL • On-site

$132K - $169K/yr

Full-time

Posted 24 days ago

Job description

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
Responsible for the iQor Customer Experience and overall relationship for assigned Strategic and Key account(s). This includes ensuring these Client(s) are ecstatic with the services and results provided to them by iQor, would highly recommend iQor to others, and is willing to do more business with iQor. More specifically the VP Client Services partners with their Operations peer to enhance the relationship with the Client(s), leads the communication with all iQor and Client stakeholders, and acquires new business opportunities with the existing Client(s) by understanding Client goals and potential problem statements within their current business. The VP of Client Services will participate in contract reviews and provide input, facilitate and attend Operational business reviews, and understand the Client-owned strategic objectives and how iQor contributes to success in those areas. This individual must be able to successfully lead and influence in a rapidly changing, complex business environment with a significant multi-national employee population.
Key Responsibilities:
Client Relationship Management:
  • Act as the primary point of contact for high-value Client(s) and resolve complex issues or escalations
  • Build and maintain strong relationships with Client(s), ensuring their needs are met and exceeded
  • Conduct regular Client touch bases and reviews, and monitor action plans to address any concerns or opportunities
  • Owns the creation, review and approval of all contract documents governing business between iQor and their Client(s)
  • Responsible for negotiating contracts and ongoing cost adjustments

Business Retention
  • Working with business stakeholders, complete risk assessments on the existing operations and drive mitigation plans to decrease business attrition and create a stable base to grow new business from

Business Development:
  • Identify opportunities for account growth to drive new business within the existing Client relationship
  • Develop proposals and presentations for potential clients or existing Client(s) expansions
  • Participate in strategic planning and contribute to the overall growth strategy of the company
  • Responsible for meeting the financial/pricing objectives set by the company and achieving the financials approved that support the contracted price model

Strategic Leadership:
  • Develop and implement Client growth strategies to achieve company goals and enhance client satisfaction.
  • Set objectives and key performance indicators (KPIs) for the continued satisfaction and growth expectations of the Client(s)
  • Collaborate with Senior Executives to align Client Services strategies with broader business objectives.

Team Collaboration:
  • Partner with the Operations team to fully understand the Client(s) product, systems, and various programs worked for the Client(s)
  • Attend regular performance reviews and provide constructive feedback to Operations team members

Partner with internal groups, such as:
  • Operations to make data-driven decisions to improve outcomes
  • Technology to provide CX and DX solutions toward Client challenges
  • Sales and Marketing to assist with RFP responses, enhance service offerings, and drive additional revenues for the Company
  • Legal to assist with contract maintenance, verbiage, and negotiations
  • Escalate concerns and/or potential issue that may jeopardize Client satisfaction or may discourage growth with the Client

Reporting and Analysis:
  • Prepare and present regular reports on Client Services performance, client satisfaction, and other key metrics to Senior Leadership.
  • Analyze data to identify trends, challenges, and opportunities for improvement
  • Owns monthly review of actual financial reports including a detailed variance analysis where there is a difference to a locked forecast or a recent weekly indicator. This includes the review and analysis of the Profit and Loss statement and the Balance Sheet.

Qualifications:
  • Bachelor's degree in business administration or advanced degree preferred
  • 10+ years of experience in Client Services or Account Management in Retail, with at least 5 years in a Senior Leadership role
  • Focused primarily in Retail
  • Applicable previous experience in a large BPO organization
  • Proven track record of successfully managing and growing Client relationships
  • Strong strategic thinking and problem-solving skills
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to work collaboratively with cross-functional teams and Senior Executives
  • Experience with CRM systems such as Salesforce and other relevant software tools

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

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