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Zeno Groupis the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry's most coveted awards including the 2024PRWeekU.S. Outstanding Large Agency of the Year, 2023PRWeekPurpose Agency of the Year, 2022PRWeekGlobal Agency of the Year, 2022PRovokeBest Large Agency to Work For in North America and a three-time winner ofPRWeek'sBest Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Do you enjoy building the systems, processes and teams that enable exceptional client work? Are you energized by helping analytics organizations scale through operational excellence,innovationand collaborative leadership?

As a SVP, Data & Intelligence at Zeno, you will lead the operational strategy and business performance of the U.S. Data & Intelligence practice. Working closely with practice leadership, clientteamsand cross-functional partners, you will oversee resource planning, delivery operations, financialperformanceand workflow optimization while helping modernize how analytics work is delivered across the agency.

This is an opportunity for a strategic operations leader to shape the future of Zeno's Data & Intelligence practice by strengthening delivery, advancing AI-enabledworkflowsand building an environment where teams can consistently deliver exceptional client outcomes.

About the Role:

• Practice Operations & Business Leadership:Lead the operational performance of the U.S. Data & Intelligence practice, overseeing staffing,utilization, forecasting, deliveryoperationsand overall business health.

• Resource Planning & Delivery Excellence:Partner with practice leaders to develop staffing strategies, balance team capacity and ensure client programs are delivered efficiently, consistently and at the highest quality.

• Operational Strategy & Process Innovation:Develop scalable workflows, standardized frameworks andoperational bestpractices that improve efficiency,visibilityand consistency across the analytics organization.

• AI & Analytics Modernization:Identifyopportunities toleverageAI,automationand emerging technologies to streamline analytics workflows, improve delivery and strengthen operational performance.

• Financial & Performance Management:Oversee forecasting,utilization,profitabilityand operational reporting whileidentifyingopportunities to improve business performance and delivery effectiveness.

• Client Leadership & Strategic Partnership:Provide executive oversight and strategic counsel for select client relationships, partnering with senior leaders to support successful delivery and long-term client growth.

• Talent Leadership & Organizational Development:Mentor and develop team members while partnering with practice leadership on hiring, organizational design, successionplanningand capability development.

• Cross-Functional Collaboration & Practice Growth:Partner across strategy, creative, earned media, digital and account teams to strengthen integrated delivery while helping evolve the agency's analytics capabilities and long-term growth strategy.

About You:

• 15+ years of experience in analytics, operations, communications, marketing or related fields within an agency,consultingor client-service environment.

• Proven success leading analytics operations, deliveryorganizationsor large-scale professional services teams.

• Experience overseeing staffing, resource planning, forecasting,utilizationand operational performance.

• Strong understanding of analytics delivery, integratedcommunicationsand agency operations.

• Experience developing scalable operational processes, governanceframeworksand delivery best practices.

• Strong financial acumen, including experience managing profitability,forecastingand business performance.

• Experience leading organizational change, operationaltransformationor workflow modernization initiatives.

• Familiarity with AI-enabled workflows, automation and emerging technologies that improve analytics delivery and operational efficiency.

• Demonstrated success building,mentoringand developing high-performing teams.

• Exceptional communication and leadership skills with experience building alignment across cross-functional teams and executive stakeholders.

• Collaborative leadership style with a passion for operational excellence, continuousimprovementand helping teams succeed.

Preferred Qualifications:

• Experience supporting enterprise analytics, communicationsmeasurementor integrated marketing organizations.

• Experience implementing AI-enabled operational workflows or delivery automation.

• Experience contributing to organizational strategy, capabilitydevelopmentor practice growth initiatives.

• Familiarity with business intelligence,analyticsor resource management platforms.

Pay Range: $160,000-$235,000 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.