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Support Services Manager Jobs (NOW HIRING)

Elko County, NV

Support Services Assistant

Elko, NV · On-site

$21.57 - $31.28/hr

Maintains and manages coroner reports. * Maintains the evidence vault. * Processes civil documents ... Updates the support services manager on work status and important developments they may need to ...

AlleyCorp

Manager, Premium Support Services

Palo Alto, CA · On-site

$200 - $250/hr

Technical Services operates with a global footprint, maintaining a presence in key cities such as ... Candidate Profile Required Experience * 8+ years managing technical support or customer-facing ...

vTech Solution

Support Services Assistant

White Plains, NY · On-site

$16.50 - $22/hr

The Support Services Assistant in White Plains, NY provides essential mailroom and building ... This role involves managing mail and package distribution, assisting with furniture and material ...

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Support Services Manager information

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$22.5K

$67.9K

$121K

How much do support services manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for support services manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a support services manager?

Support Services Managers are professionals responsible for overseeing and coordinating administrative and operational support functions within an organization. Their duties often include managing staff, ensuring efficient delivery of services like facilities management, clerical support, and customer service. They play a vital role in making sure the organization's non-core functions run smoothly, allowing other departments to focus on their primary responsibilities. Support Services Managers also develop policies, monitor budgets, and work to improve service quality and efficiency.

How does a support services manager typically collaborate with other departments to ensure smooth operations?

A Support Services Manager frequently works cross-functionally, coordinating with departments like IT, HR, Facilities Management, and Operations to ensure that all support functions align with organizational goals. They attend interdepartmental meetings, facilitate communication between teams, and help resolve issues that may impact service delivery. This role requires strong interpersonal skills and the ability to negotiate and prioritize competing needs while maintaining service quality. Effective collaboration ensures that support services run efficiently and proactively address challenges that arise.

What are the key skills and qualifications needed to thrive as a support services manager, and why are they important?

To thrive as a Support Services Manager, you need strong organizational and leadership abilities, experience in facility or service management, and usually a relevant degree such as business administration or management. Familiarity with facility management software, budgeting tools, and compliance systems is typically required. Outstanding interpersonal, problem-solving, and communication skills help you effectively coordinate teams and address stakeholder needs. These skills ensure efficient service delivery, high team performance, and maintenance of operational standards.

What is the difference between Support Services Manager vs Customer Support Supervisor?

AspectSupport Services ManagerCustomer Support Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like ITIL or customer service management are common.Usually requires a high school diploma or associate’s degree; customer service certifications are a plus.
Work EnvironmentOversees multiple support teams, manages operations, and develops strategies in corporate or technical support settings.Manages customer support staff, handles escalations, and ensures service quality primarily in call centers or support departments.
Employer & Industry UsageFound in IT, healthcare, and corporate sectors, focusing on support operations management.Common in retail, telecom, and service industries, focusing on frontline customer support.

The Support Services Manager and Customer Support Supervisor roles both focus on customer support but differ in scope and responsibilities. The manager oversees broader support operations and strategic planning, while the supervisor handles day-to-day customer interactions and team management. Understanding these differences helps in choosing the right career path or job fit.

How much do support services managers make in the US?

Support Services Managers in the US typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand areas. The role often requires strong organizational and communication skills, with certifications like the Certified Support Manager (CSM) enhancing prospects.

What cities are hiring for Support Services Manager jobs?

Cities with the most Support Services Manager job openings:

What are the most commonly searched types of Support Services jobs?

The most popular types of Support Services jobs are:

Who are the top companies hiring for Support Services Manager jobs?

The top employers for Support Services Manager jobs are:

What states have the most Support Services Manager jobs?

States with the most job openings for Support Services Manager jobs include:

What are popular job titles related to Support Services Manager jobs?

For Support Services Manager jobs, the most frequently searched job titles are:

Infographic showing various Support Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

Support Services Specialist

San Jose, CA • On-site

US Department of Commerce
Public Administration • 10K+ employees
Learn more about US Department of Commerceexternal

$89K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

U.S. Department Of Commerce rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

127th of 858 rated public administrative organizations

Job description

This position is located in the U.S. Patent and Trademark Office (USPTO), Office of the Chief Administrative Officer (OCAO), Office of Administrative Services (OAS). The OCAO provides leadership, policies, programs, services and systems necessary to meet the administrative support needs of the USPTO workforce. The OAS is responsible for administering a broad range of administrative and USPTO employee support services.Qualifications:You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Support Services Administration Series 0342.
Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to GS-11 in the Federal service: For this position, the next lower grade level is a GS-11.
Specialized experience for this position includes:
  • Experience planning and coordinating regional meetings, conferences and facility support activities.
  • Experience performing agency security and safety management functions such as issuing and activating PIV cards, providing input in the development of Occupant Emergency Plans and conducting safety inspections.
  • Experience coordinating an asset management program to include inventory, tracking and disposal of government-owned property.
  • Experience making recommendations and developing process improvement and automation tool.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education:Education may not be substituted for specialized experience at this grade level.
Employment Type: OTHER

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