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Support Services Manager Jobs in Utah (NOW HIRING)

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Technical Services Manager

Salt Lake City, UT · On-site

$112K - $112K/yr

... to support GCC's reputation for quality and service while driving growth in the marketplace ... Technical Services Manager is responsible for providing technical assistance to internal and ...

... leadership to support GCC's reputation for quality and service while driving growth in the ... Technical Services Manager is responsible for providing technical assistance to internal and ...

... leadership to support GCC's reputation for quality and service while driving growth in the ... Technical Services Manager is responsible for providing technical assistance to internal and ...

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Support Services Manager information

What is a support services manager?

Support Services Managers are professionals responsible for overseeing and coordinating administrative and operational support functions within an organization. Their duties often include managing staff, ensuring efficient delivery of services like facilities management, clerical support, and customer service. They play a vital role in making sure the organization's non-core functions run smoothly, allowing other departments to focus on their primary responsibilities. Support Services Managers also develop policies, monitor budgets, and work to improve service quality and efficiency.

How does a support services manager typically collaborate with other departments to ensure smooth operations?

A Support Services Manager frequently works cross-functionally, coordinating with departments like IT, HR, Facilities Management, and Operations to ensure that all support functions align with organizational goals. They attend interdepartmental meetings, facilitate communication between teams, and help resolve issues that may impact service delivery. This role requires strong interpersonal skills and the ability to negotiate and prioritize competing needs while maintaining service quality. Effective collaboration ensures that support services run efficiently and proactively address challenges that arise.

What are the key skills and qualifications needed to thrive as a support services manager, and why are they important?

To thrive as a Support Services Manager, you need strong organizational and leadership abilities, experience in facility or service management, and usually a relevant degree such as business administration or management. Familiarity with facility management software, budgeting tools, and compliance systems is typically required. Outstanding interpersonal, problem-solving, and communication skills help you effectively coordinate teams and address stakeholder needs. These skills ensure efficient service delivery, high team performance, and maintenance of operational standards.

What is the difference between Support Services Manager vs Customer Support Supervisor?

AspectSupport Services ManagerCustomer Support Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like ITIL or customer service management are common.Usually requires a high school diploma or associate’s degree; customer service certifications are a plus.
Work EnvironmentOversees multiple support teams, manages operations, and develops strategies in corporate or technical support settings.Manages customer support staff, handles escalations, and ensures service quality primarily in call centers or support departments.
Employer & Industry UsageFound in IT, healthcare, and corporate sectors, focusing on support operations management.Common in retail, telecom, and service industries, focusing on frontline customer support.

The Support Services Manager and Customer Support Supervisor roles both focus on customer support but differ in scope and responsibilities. The manager oversees broader support operations and strategic planning, while the supervisor handles day-to-day customer interactions and team management. Understanding these differences helps in choosing the right career path or job fit.

How much do support services managers make in the US?

Support Services Managers in the US typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand areas. The role often requires strong organizational and communication skills, with certifications like the Certified Support Manager (CSM) enhancing prospects.

What cities in Utah are hiring for Support Services Manager jobs?

Cities in Utah with the most Support Services Manager job openings:

Infographic showing various Support Services Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Support Services Specialist

Ephraim, UT • On-site

$45K/yr

Full-time

Posted 6 days ago


Job description

Positions may be filled at one or more of the duty locations included in this announcement. Final determination of the duty location will be made at the time of the job offer.
This position is responsible for accomplishing a variety of support services.
For additional questions about the duties of these positions, refer to the Additional Information Section for names and email addresses for points of contact by Region.Qualifications:In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.
Specialized Experience Requirement:
For the GS-06 Level:
Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level. Specialized experience is defined as meeting one or more of the following: Compiling and organizing monthly expenditure information for routine budget reporting; reviewing correspondence or documents for grammatical accuracy, correct formatting, and adherence to established guidelines; purchasing routine supplies or special-order items, including reconciling purchases in an electronic database; monitoring inventory levels and determining when supplies need replenishment.
OR
One full year (18 semester/27 quarter hours) of successfully completed graduate level coursework that is directly related to the work of the position (such as Business or Public Administration, or other administrative or management fields related to the position being filled).
OR
A combination of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university.
For the GS-07 Level: Applicants must have one year of specialized experience equivalent to at least the GS-06 grade level. Specialized experience is defined as meeting one or more of the following: Collecting and analyzing budgetary information and statistical data for use in the formulation and execution of budget requests, collection of monies, and/or preparation of administrative or financial reports; purchasing supplies, equipment, and services, and reconciling purchases in an electronic database; composing, typing, and proofreading correspondence and narrative or tabular material (such as spreadsheets, databases, or reports) for accuracy, completeness, and compliance with established guidelines.
OR
one full year (18 semester/27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (for example; Business or Public Administration, or other administrative or management fields related to the position being filled).
OR
A combination of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university. Experience must have demonstrated knowledge of methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in written and oral communications.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education:See above for education that may be qualifying for the specific grade level.Employment Type: OTHER