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Support Services Manager Jobs in Layton, UT (NOW HIRING)

GCC

Technical Services Manager

Salt Lake City, UT · On-site

$112K - $112K/yr

... leadership to support GCC's reputation for quality and service while driving growth in the ... Technical Services Manager is responsible for providing technical assistance to internal and ...

Kelso Industries

BAS Support Specialist

Ogden, UT · On-site

Create and manage service requests originating from customers, technicians, or internal departments. * Coordinate scheduling activities between customers, field personnel, and subcontractors.

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All JobsSupport Services JobsSupport Services Manager JobsSupport Services Manager Jobs in Layton, UT

Support Services Manager information

See Layton, UT salary details

$20.4K

$61.7K

$109.9K

How much do support services manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for support services manager in Layton, UT is $61,691.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $82,700.00 per year, depending on experience, location, and employer.

What is a support services manager?

Support Services Managers are professionals responsible for overseeing and coordinating administrative and operational support functions within an organization. Their duties often include managing staff, ensuring efficient delivery of services like facilities management, clerical support, and customer service. They play a vital role in making sure the organization's non-core functions run smoothly, allowing other departments to focus on their primary responsibilities. Support Services Managers also develop policies, monitor budgets, and work to improve service quality and efficiency.

How does a support services manager typically collaborate with other departments to ensure smooth operations?

A Support Services Manager frequently works cross-functionally, coordinating with departments like IT, HR, Facilities Management, and Operations to ensure that all support functions align with organizational goals. They attend interdepartmental meetings, facilitate communication between teams, and help resolve issues that may impact service delivery. This role requires strong interpersonal skills and the ability to negotiate and prioritize competing needs while maintaining service quality. Effective collaboration ensures that support services run efficiently and proactively address challenges that arise.

What are the key skills and qualifications needed to thrive as a support services manager, and why are they important?

To thrive as a Support Services Manager, you need strong organizational and leadership abilities, experience in facility or service management, and usually a relevant degree such as business administration or management. Familiarity with facility management software, budgeting tools, and compliance systems is typically required. Outstanding interpersonal, problem-solving, and communication skills help you effectively coordinate teams and address stakeholder needs. These skills ensure efficient service delivery, high team performance, and maintenance of operational standards.

What is the difference between Support Services Manager vs Customer Support Supervisor?

AspectSupport Services ManagerCustomer Support Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like ITIL or customer service management are common.Usually requires a high school diploma or associate’s degree; customer service certifications are a plus.
Work EnvironmentOversees multiple support teams, manages operations, and develops strategies in corporate or technical support settings.Manages customer support staff, handles escalations, and ensures service quality primarily in call centers or support departments.
Employer & Industry UsageFound in IT, healthcare, and corporate sectors, focusing on support operations management.Common in retail, telecom, and service industries, focusing on frontline customer support.

The Support Services Manager and Customer Support Supervisor roles both focus on customer support but differ in scope and responsibilities. The manager oversees broader support operations and strategic planning, while the supervisor handles day-to-day customer interactions and team management. Understanding these differences helps in choosing the right career path or job fit.

How much do support services managers make in the US?

Support Services Managers in the US typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand areas. The role often requires strong organizational and communication skills, with certifications like the Certified Support Manager (CSM) enhancing prospects.

What cities near Layton, UT are hiring for Support Services Manager jobs?

Cities near Layton, UT with the most Support Services Manager job openings:

Infographic showing various Support Services Manager job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,691 per year, or $29.7 per hour.

Supervisor, Support Services

Salt Lake City, UT • On-site

University of Utah Health
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Utah Healthexternal

Full-time

Medical, Retirement

Re-posted 24 days ago

University Of Utah rating

6.9

Company rating: 6.9 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

Job description

Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position supervises the daily activities of the assigned department by coordinating in-service and ongoing education, monitoring quality control, and safety processes, hiring and training new staff, evaluating performance, and scheduling work shifts. Reporting staff operates in support of the environment of the facility. Staff has minimal or no interaction with the patient/family during their visit and has no involvement in the coordination of medical treatment. Staff is tasked with materials management and/or maintenance of the overall conditions of the assigned facility. This position is not responsible for providing clinical patient care.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Hurry and apply today! Submit your application online, along with an updated resume.
University of Utah Health Careers - Apply HERE for Jobs
To be considered for this role, applicants must:
  • Please upload your most recent, updated resume that demonstrates a solid background in the qualifications required for this position.
  • Include complete work history and relevant experience
  • Ensure their experience clearly reflects the required qualifications
  • Be able to meet the schedule, hours, and work location listed for this position

Why join University of Utah Health?
  • Competitive pay
  • Healthcare benefits starting on day one
  • 401(k) retirement plan
  • A work environment that values dedication, learning, and work-life balance
    Benefits Overview: https://employment.utah.edu/benefits/
    Parking Information: https://commuterservices.utah.edu/

Join our team and grow your career with us. Learn more about upcoming opportunities and events at uofuhealth.org/jobfairs.
What Happens Next
Your application will be under review. If selected to move forward, your resume may be shared with hiring managers for further consideration. A text or email is sent to you once your resume has been shared with the hiring manager for review.
Please continue to check your email for updates from HR regarding your application status.
Upon selection, candidates must complete all required pre-employment requirements, including reference checks, a background check, drug screening, and required immunizations.
Responsibilities
Essential Functions
  • Supervises the daily operations of the department including the interviewing and hiring of staff, training, creation of work schedules, and work assignment distribution.
  • Enforces the department's written standards of practice, policies and procedures, and initiates corrective action as necessary.
  • Evaluates job performance to ensure department job standards are being maintained.
  • Resolves problems, provides support, and expedites service to hospital departments.
  • Monitors safety and quality assurance functions by inspecting processes for completeness and accuracy.
  • Maintains department records and prepares monthly reports.
  • Monitors, orders and maintains stock of department supplies and equipment.
  • Participates in hospital committees and meetings, as assigned.
  • May assist in budget preparation.
  • Performs additional duties of the department, as assigned.
Knowledge / Skills / Abilities
  • Ability to work flexible hours, including weekends and holidays.
  • Ability to quickly learn new procedures and processes.
  • Ability to prioritize and multi-task in a fast paced environment.
  • Ability to develop relationships with patients, guests, and co-workers.
  • Demonstrated knowledge of HIPAA regulations and ability to ensure patient information is guarded and respected.
  • Demonstrated organization, human relations, and effective communication skills.

Qualifications
Required
  • Associate's degree in a related field, or the equivalency.
  • One (1) year of experience in a related area.
  • Depending upon department of hire, a valid, State of Utah Driver's License may be required.
  • Depending upon department of hire, a valid CDL license with HAZMAT endorsement may be required.

Qualifications (Preferred)
Preferred
  • One (1) year of experience in a supervisory capacity.
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
  • This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment. This position may stand for sustained periods of time and/or walk for long distances moving from one work site to another.

Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

What University Of Utah employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About University of Utah

Sourced by ZipRecruiter

The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

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