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Support Services Manager Jobs in Alberta (NOW HIRING)

Civeo

Food Services Manager

Fort Mcmurray, AB · On-site

... Services Manager. This position will report to the Lodge Manager. The successful candidate will ... Direct support in the day-to-day operations for the housekeeping and front desk departments ...

Sephora

Services Manager, Stores

Sherwood Park, AB · On-site

CA$54K - CA$68K/yr

You will support in all service-related areas such as the Beauty, Skincare and Fragrance Studio (as applicable) and classes within the store. * Beauty Studio Management. Manage the daily operations ...

PwC

International Tax Services, Manager

Calgary, AB · Hybrid

CA$84K - CA$134K/yr

Line of Service Tax Industry/Sector Not Applicable Specialism International Tax Services Management ... Support clients as they navigate new Canadian tax legislation, such as Pillar Two, Excessive ...

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Support Services Manager information

What is a support services manager?

Support Services Managers are professionals responsible for overseeing and coordinating administrative and operational support functions within an organization. Their duties often include managing staff, ensuring efficient delivery of services like facilities management, clerical support, and customer service. They play a vital role in making sure the organization's non-core functions run smoothly, allowing other departments to focus on their primary responsibilities. Support Services Managers also develop policies, monitor budgets, and work to improve service quality and efficiency.

How does a support services manager typically collaborate with other departments to ensure smooth operations?

A Support Services Manager frequently works cross-functionally, coordinating with departments like IT, HR, Facilities Management, and Operations to ensure that all support functions align with organizational goals. They attend interdepartmental meetings, facilitate communication between teams, and help resolve issues that may impact service delivery. This role requires strong interpersonal skills and the ability to negotiate and prioritize competing needs while maintaining service quality. Effective collaboration ensures that support services run efficiently and proactively address challenges that arise.

What are the key skills and qualifications needed to thrive as a support services manager, and why are they important?

To thrive as a Support Services Manager, you need strong organizational and leadership abilities, experience in facility or service management, and usually a relevant degree such as business administration or management. Familiarity with facility management software, budgeting tools, and compliance systems is typically required. Outstanding interpersonal, problem-solving, and communication skills help you effectively coordinate teams and address stakeholder needs. These skills ensure efficient service delivery, high team performance, and maintenance of operational standards.

What is the difference between Support Services Manager vs Customer Support Supervisor?

AspectSupport Services ManagerCustomer Support Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like ITIL or customer service management are common.Usually requires a high school diploma or associate’s degree; customer service certifications are a plus.
Work EnvironmentOversees multiple support teams, manages operations, and develops strategies in corporate or technical support settings.Manages customer support staff, handles escalations, and ensures service quality primarily in call centers or support departments.
Employer & Industry UsageFound in IT, healthcare, and corporate sectors, focusing on support operations management.Common in retail, telecom, and service industries, focusing on frontline customer support.

The Support Services Manager and Customer Support Supervisor roles both focus on customer support but differ in scope and responsibilities. The manager oversees broader support operations and strategic planning, while the supervisor handles day-to-day customer interactions and team management. Understanding these differences helps in choosing the right career path or job fit.

How much do support services managers make in the US?

Support Services Managers in the US typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand areas. The role often requires strong organizational and communication skills, with certifications like the Certified Support Manager (CSM) enhancing prospects.

What cities in Alberta are hiring for Support Services Manager jobs?

Cities in Alberta with the most Support Services Manager job openings:

Infographic showing various Support Services Manager job openings in Alberta as of September 2026, with employment types broken down into 83% Full Time, 11% Part Time, 3% Temporary, and 3% Contract. Highlights an 99% In-person, and 1% Remote job distribution.

Support Services: Housekeeping, Laundry, Diningroom Services

Red Deer, AB • On-site

McKenzie Health Care Recruitment Inc.
See more jobs at McKenzie Health Care Recruitment Inc.external

CA$27/hr

Full-time

Re-posted 15 days ago

Job description

Join the Team as a Support Services Manager

– Make a Meaningful Impact in Senior Care!

  • Site: Assisted Living Care Home
  • Location: Beautiful Red Deer County
  • Wages: Up to $27/hour + Benefits

Are you a passionate leader with experience in seniors care or hospitality? Ready to elevate your career while enjoying a balanced lifestyle in Red Deer County? We're seeking a dedicated Support Services Manager to oversee daily operations of housekeeping, laundry, and dining services at a trusted assisted living seniors care home.

Why Red Deer County?
Enjoy affordable living in a thriving economy nestled in a strategic central Alberta location. Here, community spirit meets convenience — the perfect backdrop for work and life harmony.

What You'll Do:

  • Lead and inspire teams across housekeeping, laundry, and dining room services to deliver exceptional care.
  • Recruit, train, and mentor a diverse team of cooks, dietary aides, housekeepers, and laundry staff.
  • Ensure top-notch quality and strict compliance with health, safety, sanitation, and infection control standards.
  • Manage procurement, inventory, and budgets — maximizing efficiency and minimizing waste.

Who You Are:

  • Experienced in supervisory or management roles within hotel, hospitality, senior housing, or healthcare support services.
  • Skilled in leadership, organization, financial tracking, and knowledgeable about health and safety regulations.

What We Offer:

  • Competitive salary up to $27 per hour plus comprehensive benefits
  • Meaningful work in a supportive, values-driven environment
  • Work/life balance that respects your time and personal goals
  • Opportunity to grow your career while making a real difference in seniors' lives

Apply Today!

McKenzie Health Care Recruitment Inc.

Bridging Talent and Care - Since 1998

Call/Text: 604.352.8884 | Toll-free: 1.800.599.8865 | Email: careers@mckenziehcr.com

Support Services Manager, Laundry Manager, Housekeeping Manager, Diningroom Manager #SSM #Hotelcareers  #hospitalityJobs  #AlbertaJobs #SeniorsCare #Geriatrics #SupportiveLiving