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Support Services Manager Jobs in Calgary, AB (NOW HIRING)

International Tax Services, Manager

Calgary, AB ยท Hybrid

CA$84K - CA$134K/yr

Line of Service Tax Industry/Sector Not Applicable Specialism International Tax Services Management ... Support clients as they navigate new Canadian tax legislation, such as Pillar Two, Excessive ...

Manager, Transaction Tax Services

Calgary, AB ยท On-site

CA$92K - CA$138K/yr

Your Opportunity BDO Canada is looking for a Manager to join our growing Transaction Tax Services ... You will play an integral role in supporting clients through complex transactions while helping ...

Your Opportunity We are looking for a Manager to join our Canadian Tax Services practice in Calgary ... We support staff with local and national events where you will be given the opportunity to ...

Job Type Full Time * Department Programs & Services * Reports to Manager, Shelter Position Overview We are seeking a passionate and dedicated Family Support Worker to join our team at Inn from the ...

Service Network Support Manager

Calgary, AB ยท Hybrid

CA$100K - CA$130K/yr

Prevost , a division of Volvo Group Canada Inc., is currently looking for a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center ...

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...

Client Programs Manager

Calgary, AB ยท Hybrid

CA$111K - CA$137K/yr

Provide advice and guidance to ensure our submissions algin with the firm's strategy and support ... Telemedicine services * Wellness matters: Flexible health and wellness allowance that covers much ...

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Support Services Manager information

What is a support services manager?

Support Services Managers are professionals responsible for overseeing and coordinating administrative and operational support functions within an organization. Their duties often include managing staff, ensuring efficient delivery of services like facilities management, clerical support, and customer service. They play a vital role in making sure the organization's non-core functions run smoothly, allowing other departments to focus on their primary responsibilities. Support Services Managers also develop policies, monitor budgets, and work to improve service quality and efficiency.

How does a support services manager typically collaborate with other departments to ensure smooth operations?

A Support Services Manager frequently works cross-functionally, coordinating with departments like IT, HR, Facilities Management, and Operations to ensure that all support functions align with organizational goals. They attend interdepartmental meetings, facilitate communication between teams, and help resolve issues that may impact service delivery. This role requires strong interpersonal skills and the ability to negotiate and prioritize competing needs while maintaining service quality. Effective collaboration ensures that support services run efficiently and proactively address challenges that arise.

What are the key skills and qualifications needed to thrive as a support services manager, and why are they important?

To thrive as a Support Services Manager, you need strong organizational and leadership abilities, experience in facility or service management, and usually a relevant degree such as business administration or management. Familiarity with facility management software, budgeting tools, and compliance systems is typically required. Outstanding interpersonal, problem-solving, and communication skills help you effectively coordinate teams and address stakeholder needs. These skills ensure efficient service delivery, high team performance, and maintenance of operational standards.

What is the difference between Support Services Manager vs Customer Support Supervisor?

AspectSupport Services ManagerCustomer Support Supervisor
CredentialsTypically requires a bachelorโ€™s degree in business, management, or related field; certifications like ITIL or customer service management are common.Usually requires a high school diploma or associateโ€™s degree; customer service certifications are a plus.
Work EnvironmentOversees multiple support teams, manages operations, and develops strategies in corporate or technical support settings.Manages customer support staff, handles escalations, and ensures service quality primarily in call centers or support departments.
Employer & Industry UsageFound in IT, healthcare, and corporate sectors, focusing on support operations management.Common in retail, telecom, and service industries, focusing on frontline customer support.

The Support Services Manager and Customer Support Supervisor roles both focus on customer support but differ in scope and responsibilities. The manager oversees broader support operations and strategic planning, while the supervisor handles day-to-day customer interactions and team management. Understanding these differences helps in choosing the right career path or job fit.

How much do support services managers make in the US?

Support Services Managers in the US typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand areas. The role often requires strong organizational and communication skills, with certifications like the Certified Support Manager (CSM) enhancing prospects.
Infographic showing various Support Services Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Guest Services Manager

Calgary, AB โ€ข On-site

CA$20/hr

Full-time

Re-posted 11 days ago


Job description

Exciting Opportunity: Join our Team at Tommy Gun's Calgary!

Tommy Gun's is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of a Guest Services Manager. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun's experience from the moment they step through our doors.


Position: Guest Services Manager

Work Term: Full-time

Location: Beacon Hill - Calgary

Wage: starting at $20 per hour, PLUS Management Bonuses.

*With a minimum of 1 year experience in a barbershop/hair salon*

Benefits

  • Clean, safe, and positive work environment
  • Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
  • Opportunities for growth and career advancement
  • Enjoy a staff discount on our large product selection
  • Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements to Thrive with Us:ย 

  • Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
  • Master excellent written and verbal communication skills-be the voice that answers emails and phone calls, manages service queues, and supports your teamย 
  • Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
  • Bring familiarity with visual merchandising and product inventory (an asset!)ย 
  • Bonus points for experience in a salon, barbershop, or spaย 
  • Let your outgoing and fun personality shine through!

Who We Are:ย 

At Tommy Gun's we believe that there's nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.ย ย 

Our commitment to an unparalleled Tommy Gun's experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun's begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Learn more about Tommy Gun's: https://ca.tommyguns.com/

Locally Owned and Operated ~ Elevate Your Career with Tommy Gun's. Apply Today!