ZipRecruiter

Log In

1

Support Services Manager Jobs in Saskatchewan (NOW HIRING)

Health Careers in Sask

Manager, Partner Services

Regina, SK · On-site

CA$88K - CA$114K/yr

Support the implementation of Board of Trustees decisions and contribute to governance processes ... Exceptional communication, customer service, and analytical skills * Ability to manage multiple ...

Healthcareersinsask.ca

Manager, Partner Services

Regina, SK · On-site

CA$88K - CA$114K/yr

Support the implementation of Board of Trustees decisions and contribute to governance processes ... Exceptional communication, customer service, and analytical skills * Ability to manage multiple ...

Td

Account Manager Agriculture Services

Yorkton, SK · On-site

CA$77K - CA$109K/yr

... services. The Account Manager II is responsible for conducting credit analysis for own portfolio ... Participate fully as a member of the team, support a positive work environment that promotes ...

next page

Showing results 1-20

All JobsSupport Services JobsSupport Services Manager JobsSupport Services Manager Jobs in Saskatchewan

Support Services Manager information

What is a support services manager?

Support Services Managers are professionals responsible for overseeing and coordinating administrative and operational support functions within an organization. Their duties often include managing staff, ensuring efficient delivery of services like facilities management, clerical support, and customer service. They play a vital role in making sure the organization's non-core functions run smoothly, allowing other departments to focus on their primary responsibilities. Support Services Managers also develop policies, monitor budgets, and work to improve service quality and efficiency.

How does a support services manager typically collaborate with other departments to ensure smooth operations?

A Support Services Manager frequently works cross-functionally, coordinating with departments like IT, HR, Facilities Management, and Operations to ensure that all support functions align with organizational goals. They attend interdepartmental meetings, facilitate communication between teams, and help resolve issues that may impact service delivery. This role requires strong interpersonal skills and the ability to negotiate and prioritize competing needs while maintaining service quality. Effective collaboration ensures that support services run efficiently and proactively address challenges that arise.

What are the key skills and qualifications needed to thrive as a support services manager, and why are they important?

To thrive as a Support Services Manager, you need strong organizational and leadership abilities, experience in facility or service management, and usually a relevant degree such as business administration or management. Familiarity with facility management software, budgeting tools, and compliance systems is typically required. Outstanding interpersonal, problem-solving, and communication skills help you effectively coordinate teams and address stakeholder needs. These skills ensure efficient service delivery, high team performance, and maintenance of operational standards.

What is the difference between Support Services Manager vs Customer Support Supervisor?

AspectSupport Services ManagerCustomer Support Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like ITIL or customer service management are common.Usually requires a high school diploma or associate’s degree; customer service certifications are a plus.
Work EnvironmentOversees multiple support teams, manages operations, and develops strategies in corporate or technical support settings.Manages customer support staff, handles escalations, and ensures service quality primarily in call centers or support departments.
Employer & Industry UsageFound in IT, healthcare, and corporate sectors, focusing on support operations management.Common in retail, telecom, and service industries, focusing on frontline customer support.

The Support Services Manager and Customer Support Supervisor roles both focus on customer support but differ in scope and responsibilities. The manager oversees broader support operations and strategic planning, while the supervisor handles day-to-day customer interactions and team management. Understanding these differences helps in choosing the right career path or job fit.

How much do support services managers make in the US?

Support Services Managers in the US typically earn a median annual salary of around $70,000 to $90,000, depending on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand areas. The role often requires strong organizational and communication skills, with certifications like the Certified Support Manager (CSM) enhancing prospects.
Infographic showing various Support Services Manager job openings in Saskatchewan as of September 2026, with employment types broken down into 70% Full Time, 18% Part Time, and 12% Contract. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution.

Contract Support Services Specialist

Saskatoon, SK • On-site

Health Careers in Sask
See more jobs at Health Careers in Saskexternal

Full-time

Posted 9 days ago

Key responsibilities

  • Develop, draft, negotiate, and execute contractual arrangements related to funding, information technology, licenses, services, consulting, data sharing, and research agreements.

  • Facilitate activities supporting the implementation of contracts with internal and external stakeholders, including government ministries and health system partners.

  • Provide contract-related advice to the Director, Contract Management, and support risk mitigation strategies to protect SHA's legal, financial, and reputational objectives.

Job description

Position #: 9002255
Expected Start Date: September 21, 2026
Union: OOS
Facility: Saskatchewan Health Authority
City/Town: Saskatoon
Department: Director Contract Support Services
Type: Full-time temporary
Expected Up to Date: September 21, 2027
FTE: 1
Number of Hours per Rotation: 5 shifts of 7.5 hours per 1 weeks
Relief: No
Float: No
Salary or Pay Band: As per Terms and Conditions of Employment
Travel Required: Yes
Job Description: The Contract Specialist is responsible for the development, drafting, negotiation and execution of specific categories of contractual arrangements for SHA including, but not limited to, funding, information technology, license, services, consulting, data sharing, and research agreements. The Contract Specialist is responsible for the facilitation of activities that are required to support the implementation of any such contract with appropriate internal and external stakeholders. The Contract Specialist engages with key stakeholders within and external to SHA including key individuals in government ministries and with other health system partners. The Contract Specialist plays a key role in supporting SHA's data governance framework, and is responsible for providing contract-related advice to the Director, Contract Management. Working largely independently, the Contract Specialist performs these functions in order to provide SHA with risk mitigation strategies that assist in protecting the legal, financial and reputational objectives of SHA at a high level. Operating in a complex and dynamic healthcare environment, the position demonstrates strong leadership to enable an innovative and positive working climate and a client-centric culture. The Contract Specialist must work cross-functionally within the portfolio and across the organization to support operations, and will develop partnerships and work closely with system and community partners.
Human Resources Exemption: No
Experience

  • Five (5) years direct or related experience

Education

  • Undergraduate degree or diploma in a branch of legal or legal-relevant studies

Licenses

  • Valid Class 5 driver's license

Other Education and Training

  • Undergraduate degree or an equivalent combination of education and experience
  • Licensed, and in good standing, with regulatory body, if applicable

Competencies

  • Critical thinking skills
  • Capability to transform systems: Encourage and support innovation
  • Analytical skills
  • Mobilizes people, inspires and leads by example

Knowledge and Abilities

  • Knowledge in the Truth and Reconciliation Commission Calls to Action
  • Knowledge in applicable human resource functions and disciplines
  • Ability to lead and coach others
  • Strong interpersonal skills
  • Knowledge in First Nation and Metis history in Saskatchewan
  • Proven ability to collaborate and partner with a wide variety of stakeholders
  • Committed to delivering on patient and family centered care
  • Knowledge in applicable legislation and standards
  • Exemplifies ethical practices, professionalism and personal integrity
  • Knowledge in organization's goals, vision, mission and values
  • Commitment to quality, safety, and improvement striving towards zero harm
  • Knowledge in the Saskatchewan health care system
  • Ability to adapt to and implement change
  • Commitment to a diverse, representative workforce and cultural safety

Other Information

  • Travel within Saskatchewan 
  • For more information on the city of Saskatoon please visit https://www.saskatoon.ca/
The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and patient-centred.
Applicants must upload all relevant documents (ex: certificates, diplomas, proof of enrollment, licenses and/or memberships) relating to the qualifications of the position.  By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the applicable hiring team.

Only applicants selected for an interview will be contacted. Those being interviewed are required to bring a valid Criminal Record Check (CRC) to the interview; it must be dated within six (6) months and include a vulnerable sector search. 

We work together to improve our health and well-being. Every day. For everyone.
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
We are committed to the Truth and Reconciliation Commissions Calls to Action.
We work in the spirit of truth and reconciliation, acknowledging Saskatchewan as the traditional territory of First Nations and Metis People.

Please note:  Only applications that include all required documentation will be considered.

Apply