Support daily store operations to ensure sales goals, customer experience standards, and ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...
Support daily store operations to ensure sales goals, customer experience standards, and ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...
Operations Manager
Pearlhaven, MS · On-site
Management EFFECTIVE DATE: 5/25/2022 DEPARTMENT: Office SUMMARY OF FUNCTIONS: The Plant Operations ... Responsible for ensuring safety of all employees by supporting safety education efforts and ...
Operations Manager
Pearlhaven, MS · On-site
Management EFFECTIVE DATE: 5/25/2022 DEPARTMENT: Office SUMMARY OF FUNCTIONS: The Plant Operations ... Responsible for ensuring safety of all employees by supporting safety education efforts and ...
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
General Manager
Mccomb, MS · On-site
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
General Manager
Mccomb, MS · On-site
As a handson leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
General Manager
Mccomb, MS · On-site
As a hands-on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
New
General Manager
Mccomb, MS · On-site
As a hands-on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant. Responsibilities The General Manager is the strategic leader of the ...
New
Warehouse Manager
Brookhaven, MS · On-site
$65K - $98K/yr
... and supporting documentationIdentify associate customer andor supplier concerns by listening ... managing outside storage damages strays tracking and reporting close date product hazardous ...
Warehouse Manager
Brookhaven, MS · On-site
$65K - $98K/yr
... and supporting documentationIdentify associate customer andor supplier concerns by listening ... managing outside storage damages strays tracking and reporting close date product hazardous ...
Shift Manager
Brookhaven, MS · On-site
$11.75 - $14.75/hr
Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...
Shift Manager
Brookhaven, MS · On-site
$11.75 - $14.75/hr
Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Directly support the General Manager to achieve restaurant performance and quality standards in three areas: o Kitchen- supervise food quality, safety, cost, and new menu items o People- hire, train ...
Shift Manager
Brookhaven, MS · On-site
$11.75 - $14.75/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Brookhaven, MS · On-site
$11.75 - $14.75/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Brookhaven, MS · On-site
$11.75 - $14.75/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Brookhaven, MS · On-site
$11.75 - $14.75/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Credit Manager
Brookhaven, MS · On-site
Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... Support all efforts to improve revenue and profit growth. Achieve credit standards by using the "4 ...
Credit Manager
Brookhaven, MS · On-site
Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... Support all efforts to improve revenue and profit growth. Achieve credit standards by using the "4 ...
Credit Manager
Brookhaven, MS · On-site
Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... Support all efforts to improve revenue and profit growth. Achieve credit standards by using the "4 ...
Credit Manager
Brookhaven, MS · On-site
Assistant Manager - Credit At Bestway our Credit Managers play a pivotal role in our vision to ... Support all efforts to improve revenue and profit growth. Achieve credit standards by using the "4 ...
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Brookhaven, MS · On-site
$11.75 - $14.75/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Brookhaven, MS · On-site
$11.75 - $14.75/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Shift Manager
Mccomb, MS · On-site
$13 - $16.50/hr
Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders What You Bring * At least 18 years of age * High School Diploma or GED preferred
Support Manager information
See Summit, MS salary details
$19.5K - $27.3K
9% of jobs
$27.3K - $35K
15% of jobs
$35.9K is the 25th percentile. Wages below this are outliers.
$35K - $42.8K
14% of jobs
$42.8K - $50.5K
9% of jobs
The median wage is $54.4K / yr.
$50.5K - $58.3K
9% of jobs
$58.3K - $66.1K
10% of jobs
$66.1K - $73.8K
11% of jobs
$74.5K is the 75th percentile. Wages above this are outliers.
$73.8K - $81.6K
6% of jobs
$81.6K - $89.4K
14% of jobs
$89.4K - $97.1K
2% of jobs
$97.1K - $104.9K
3% of jobs
$19.5K
$58.9K
$104.9K
How much do support manager jobs pay per year?
As of Sep 13, 2026, the average yearly pay for support manager in Summit, MS is $58,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $78,900.00 per year, depending on experience, location, and employer.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
How much do support managers make in the US?
Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.
What is the role of a support manager?
A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What cities near Summit, MS are hiring for Support Manager jobs?
Cities near Summit, MS with the most Support Manager job openings:
Assistant Manager
Mccomb, MS
Citi Trends
• Apparel and Accessories Stores • 1 - 5K employees1,001 - 5,000 employees
Full-time
Medical, Dental, Retirement, PTO
Re-posted 24 days ago
Citi Trends rating
4.0
Based on 61 frontline employees who took The Breakroom Quiz
Job description
Assistant Store Manager
About Citi Trends
Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.
Position Summary
As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance,maintainoperational excellence, and support the hiring, onboarding, and development of store associates.
Summary of Key Responsibilities
Store Operations & Performance
- Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
- Monitor sales activity and provide guidance to associates to deliver excellent customer service
- Assistwith inventory control, inventory transactions, and shrink prevention efforts
- Ensure compliance with Citi Trends policies, procedures, and operational standards
Team Leadership & Staffing
- Supervise and support store associates in sales, inventory, cash handling, and customer service
- Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
- Helpmaintainappropriate staffinglevels by supporting recruiting efforts and employee retention
- Provide ongoing coaching, feedback, and performance support to associates
Customer Experience & Compliance
- Maintain a safe, organized, and customer-focused store environment
- Reinforce adherence to company policies, procedures, and loss prevention standards
- Support consistent execution of merchandising, operational, and visual standards
- Perform additional duties and responsibilities as assigned to support store operations and business needs.
Qualifications
- High school diploma or equivalent required
- 2-4 years of experience as an Assistant Manager or similar retail leadership role
- 3-5 years of overall retail experience preferred
- Strong communication, organizational, and people leadership skills
- Ability to work a flexible schedule, including nights and weekends
- Ability to perform basic math calculations, including percentages
Key Competencies
- People Leadership & Team Development
- Hiring & Recruiting Support
- Customer-Focused Execution
- Operational Accountability
- Time Management & Prioritization
- Adaptability in a Fast-Paced Retail Environment
Why Join Citi Trends
Citi Trends isa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.
Ifyou'reready to grow your leadership skills, support hiring and team development, and make an impact in your store-Citi Trends is the place for you.
Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kindin accordance withapplicable laws.
What Citi Trends employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Citi Trends
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
1,001 - 5,000 Employees
Headquarters location
Savannah, GA, US
Year founded
1946