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Support Manager Jobs in Summit, MS (NOW HIRING)

HSE Manager

Ruth, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

HSE Manager

Ruth, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

HSE Manager

Mccomb, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

HSE Manager

Mccomb, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

HSE Manager

Mccomb, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

HSE Manager

Chatawa, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

HSE Manager

Osyka, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

HSE Manager

Summit, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

HSE Manager

Mccomb, MS ยท On-site

Support and implement the company safety culture, policies, and procedures * Oversee risk ... Manage key external interfaces including prime responsibility for OSHA, consultants, legislation ...

As a Murphy USA Store Manager, you'll drive a best-in-class customer experience while managing all ... Supporting rollouts of company initiatives and reaching store-level and district goals * Helping ...

New

As a Murphy USA Store Manager, you'll drive a best-in-class customer experience while managing all ... Supporting rollouts of company initiatives and reaching store-level and district goals * Helping ...

New

Support daily store operations to ensure sales goals, customer experience standards, and ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...

Showing results 21-40

Support Manager information

See Summit, MS salary details

$19.5K

$58.9K

$104.9K

How much do support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for support manager in Summit, MS is $58,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $78,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Summit, MS are hiring for Support Manager jobs?

Cities near Summit, MS with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Summit, MS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,853 per year, or $28.3 per hour.

HSE Manager

Ruth, MS โ€ข On-site

Other

Medical, Dental, Retirement

Posted 10 days ago


Job description

HSE Manager
Full-time, Permanent
Location:  Amite BioEnergy & Port of Baton Rouge

 

 
The Health, Safety & Environment (HSE) Manager will provide overall management at the designated location on safety, environmental, health, risk, and other compliance issues, as well as being expected to contribute at the facility level to identify priorities and recommend solutions to support the overall business objectives. This position reports to the Vice President of HSE and partner directly with the site leadership team.

Why join Drax?

 

At Drax, weโ€™re not just generating power; weโ€™re transforming it. Weโ€™re a diverse and committed team, working together to create a brighter, more sustainable future. When you join us, youโ€™ll find:

  • A Clear Purpose: Be part of a company at the forefront of sustainable energy, making a real difference for the planet and our communities.
  • Growth Opportunities: We believe in developing our people.
  • Comprehensive Benefits: From day one, youโ€™ll receive competitive wages, comprehensive health and dental benefits, and a 401 (k) matching plan to support your financial goals. Youโ€™ll also participate in a company bonus plan that rewards overall Drax performance and safety.
  • A Supportive Team: Work in an environment where continuous learning is encouraged, and your contributions are valued. Weโ€™re a โ€˜can-doโ€™ kind of place, empowering you to make informed decisions and do the right thing

Some of your day-to-day duties as an HSE Manager

 

  •  Foster a โ€œSafety Firstโ€ culture with a โ€œZero Harmโ€ mindset.
  • Support and implement the company safety culture, policies, and procedures
  • Oversee risk assessment and risk mitigation measures on-site and before commencement of projects
  • Undertake corrective and preventive measures to ensure a proper environment and health for the organizationโ€™s sites
  • Create proposals for corrective or preventive measures, and investigate, analyze, and regularly review accidents or near misses within the organization
  • Through strong leadership and example, ensure that the companyโ€™s Safety policies are met at site level
  • Ensures that work safety permits are enforced as necessary at all sites
  • Ensure employees are properly informed about the working, environmental and safety policies of the organization.
  • Encourages teamwork at all levels of the organization, particularly across functions, and empowers individuals to contribute
  • Foster an environment of data-driven continuous improvement for all aspects of the departments.
  • Engage all department employees in safety issues and set high personal standards through a highly visible, hands-on management style
  • Through written policy and procedures, ensure that regular emergency response is effective and that managers and employees are always prepared,
  • Manage key external interfaces including prime responsibility for OSHA, consultants, legislation and where appropriate local community representatives
  • Maintain safety statistics and create reports that reflect the performance of the site to relevant parties such as upper management
  • Responsible for the implementation of DBI Safety policy and safety documentation at designated location
  • In concert with the VP of HSE, responsible for driving continuous improvements in safety performance across designated location
  • Assists in the development of DBI management systems and partnering with the site team develop site level risk assessments and operating procedures.
  • Coordinates with operations, engineering & maintenance departments; interfaces with HR concerning Health policy development and implementation
  • Responsible for adherence to budgeted financial management/controls of all safety activities

Knowledge, Skills and Experience required:

 

  •  Min of 10 years in a safety management role.
  • A Bachelorโ€™s degree in fields such as safety/environmental sciences, occupational health and safety management, environmental health, environmental engineering or public health is preferred
  • One to two yearsโ€™ experience in operations, maintenance and engineering
  • A credible strong leader with the ability to communicate at all levels of the organization
  • Strong team working ethic with the ability to travel between sites and respond during off hours in the event of an incident onsite.
  • The ability to climb ladders, stairs, and work outside in all environments.
  • Experience conducting varies training classes
  • Ability to mentor, coach, encourage, hold people accountable and set high standards in all aspects of the departmentโ€™s work
  • Strong analytical skills and the ability to apply sound business and commercial knowledge in the production arena.
  • The ability to develop technical documents
  • Certification by OSHA is a plus

How we act at Drax:

 
Our culture is built on a few core beliefs that guide everything we do:

  • We care about what matters: We support each other to achieve important goals.
  • Weโ€™re a can-do kind of place: Weโ€™re empowered to make informed decisions and do whatโ€™s right.
  • We see things differently: We share insights, search for new ideas, and innovate.
  • We listen carefully: We ensure everyone feels heard and valued.
  • We do what we say weโ€™ll do: We are proactive, committed, and reliable.

Ready to make a difference?

 
Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a jobโ€”itโ€™s a chance to make a difference.

Curious to learn more about us? We recommend you connect with us onLinkedIn for more insights.

The Drax Talent Acquisition team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your own IT equipment.