ZipRecruiter

Log In

1

Support Manager Jobs in Summerton, SC (NOW HIRING)

gTANGIBLE

Exercise Support

Sumter, SC · On-site

Professional, Administrative, and Management Support * Mission and Warfighter Support We are a Service Disabled Veteran Owned Small Business (SDVOSB) and the founder has years of successful ...

previous pagenext page

Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Summerton, SC

Support Manager information

See Summerton, SC salary details

$20.9K

$63.1K

$112.5K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Summerton, SC is $63,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $84,600.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Summerton, SC are hiring for Support Manager jobs?

Cities near Summerton, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Summerton, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,128 per year, or $30.4 per hour.

Nursing Support Specialist, Operating Room, FT, Variable

Prisma Health

Sumter, SC • On-site

Full-time

Posted 17 days ago

Prisma Health rating

7.1

Company rating: 7.1 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

378th of 898 rated healthcare providers

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides administrative support for designated acute care nursing units and service lines in accordance with established standards and practices. Supports daily operations of the clinical area, is responsible for data collection, inventory and repair records as it pertains to supplies and equipment. Serves as a resource to managers in tracking expenditures, reducing costs, and identifying budget discrepancies. Collaborates with hospital departments to ensure proper supply and expense management in the assigned department.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:Inspire health.Serve with compassion.Be the difference.

  • Serves as a resource person for nursing unit personnel by providing information related to indirect patient care services e.g., supplies, manuals, equipment, etc.

  • Facilitates nursing unit operations by functioning as a liaison to other hospital departments as appropriate.

  • Coordinates the maintenance of a safe, clean and functional physical environment for assigned units in accordance with regulatory standards.

  • Monitors equipment function and initiates request for repairs and/or coordinates equipment recalls. Identifies needs for new capital.

  • Manages ordering, purchasing, stocking and inventory of equipment and supplies as appropriate.

  • Ensures staff are aware of recalls, backorders, etc.

  • Research and compiles information on new equipment and supplies.

  • Interfaces with materials management to resolve problems and/or issues.

  • Identifies opportunities for process improvement and participates in on-going process improvement activities.

  • Participates in preparation and monitoring of budgets for assigned areas specific to equipment and supplies.

  • Prepares capital budget requests and orders capital as approved.

  • Assists in maintaining budget for fiscal control of supplies and inventory. Monitors supplies, identifies trends and initiates cost containment initiatives as appropriate.

  • Provides financial information related to expense budget reports.

  • Assist in development of and/or participates in programs and projects which support the philosophy, goals and objectives of Nursing Services for Prisma Health.

  • Provides administrative and clerical support as needed for unit operations including but not limited to data entry, filing, meeting minutes, preparing evaluation packets and/or new hire interview packets, etc.

  • May assist with timekeeping, staffing schedules and/or staffing coverage as needed.

  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

  • Education - Associate degree in Business or related field of study

  • Experience - Two (2) years of related work experience. Experience in a healthcare business environment preferred.

In Lieu Of

  • In lieu of education and experience listed above, an equivalent combination (BS + 0 years of experience, or no education and four years of experience) of work/academic experience may be considered.

Required Certifications, Registrations, Licenses

  • NA

Knowledge, Skills and Abilities

  • Computer skills (word processing, spreadsheets, database, data entry)

Work Shift

Variable (United States of America)

Location

Tuomey

Facility

Tuomey Hospital

Department

Operating Room

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

What Prisma Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply