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Support Manager Jobs in Salem, OR (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Chico's

Woodburn, OR · On-site

$17.50 - $22.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Alerts store management to cash supply needs. * Assists with visual directives, including floorsets ...

Chico's FAS

Support Associate - Chico's

Woodburn, OR · On-site

$17.50 - $22.75/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

INNOVA NW

Sales Support Specialist

Mcminnville, OR · On-site

$23 - $31.25/hr

Manage and update the CRM -- keeping contacts, activities, and pipeline stages current * Generate ... Support client onboarding -- sending welcome communications and coordinating initial steps

INNOVA NW

Sales Support Specialist

Mcminnville, OR · On-site

$20 - $24/hr

Manage and update the CRM -- keeping contacts, activities, and pipeline stages current * Generate ... Support client onboarding -- sending welcome communications and coordinating initial steps

State of Oregon

Executive Support Specialist 1

Salem, OR · On-site

$4.0K - $5.5K/wk

Executive Support Specialist 1 Position Title: Executive Support Specialist Classification ... Experience managing multiple concurrent projects or programs with competing deadlines (e.g ...

RISE INC

Direct Support Professional

Salem, OR · On-site

$20 - $24/hr

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for ...

RISE INC

Direct Support Professional

Albany, OR · On-site

$20 - $23/hr

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for ...

RISE INC FAMILY

Direct Support Professional

Albany, OR · On-site

$20 - $23/hr

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for ...

RISE INC FAMILY

Direct Support Professional

Salem, OR · On-site

$20 - $24/hr

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Salem, OR

Support Manager information

See Salem, OR salary details

$22.6K

$68.2K

$121.6K

How much do support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support manager in Salem, OR is $68,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $91,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Salem, OR?

The most popular types of Support jobs in Salem, OR are:

What job categories do people searching Support Manager jobs in Salem, OR look for?

The top searched job categories for Support Manager jobs in Salem, OR are:

What cities near Salem, OR are hiring for Support Manager jobs?

Cities near Salem, OR with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Salem, OR as of July 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,325 per year, or $32.8 per hour.

Direct Support Professional (Woodburn, OR)

Premier Community Supports

Woodburn, OR • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Premier Community Supports rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time, Part-time
Description
Location: Woodburn, OR
(Supporting all of Marion County)
About Premier Community Supports
Premier Community Supports, LLC hires Direct Support Professionals (DSPs) who provide high-quality, person-centered care to Individuals with Intellectual and Developmental Disabilities through in-home and community-based services, including day programs, positive behavior supports, and 24-hour residential assistance. Founded on integrity, quality, and a genuine passion for our work, our experienced team reliably delivers safe, engaging, and customized care.
We partner closely with families, guardians, case managers, and other caregivers to deeply understand the Individual's needs and goals. Through collaborative planning and a fun, supportive environment, we empower Individuals to thrive at home and in the community.
About the Role
As a Direct Support Professional (DSP), you'll make a meaningful difference in someone's life. You'll support an individual in living the life they choose focusing on their strengths, preferences, and daily goals by helping them gain independence and full community engagement.
Key Responsibilities
  • Build a supportive, person-centered relationship with the individual and deliver care that aligns with their Individual Support Plan (ISP).
  • Promote autonomy and choice: support the individual in exercising their rights and making decisions about their own life.
  • Assist with daily living activities such as bathing, dressing, and toileting as required, and help with household tasks (laundry, dishes, vacuuming, tidying) .
  • Collaborate with the individual, their family and the support team to enable best-possible outcomes.
  • Facilitate community participation: help the individual plan and attend social, recreational and appointment-based activities based on their preferences.
  • Support budgeting, shopping (groceries and other items) and meal preparation when needed.
  • With appropriate training, administer medications or support medication protocols.
  • Identify and report any incidents or changes in the individual's health, behavior or circumstances, and maintain required documentation in compliance with applicable regulations.
  • Provide transportation (in a personal vehicle if required) for errands, community outings or appointments.
  • Adapt to schedule variations (day, evening, night shifts; weekends) in order to meet the individual's needs.

Schedule & Work Environment
  • Schedule varies according to the Individual's needs; day, evening, night shifts and weekend availability required.
  • Overtime (available upon approval)
  • Primary work setting: individual's home environment, with occasional travel to community locations.
  • Physical demands may include lifting up to 50lbs, bending, squatting, standing, walking, driving and frequent sitting, talking/hearing. Reasonable accommodations available.

What We Offer
  • 401(k) plan with up to 4% employer match after 90 days
  • Paid training (including CPR/First Aid and other required certifications)
  • Paid Time Off (PTO) accrual for both part-time and full-time DSPs; PTO cash-out option after 1 year
  • No-cost health plan for DSPs working > 26 hours/pay period; dental & vision benefits for full-time DSPs after 6 months (50% employer paid)
  • Enjoy consistent paydays on the 1st and 16th of every month

Requirements
Qualifications & Experience
  • Required Age : Must be at least 18 years or older
  • High school diploma, GED, or equivalent
  • Preferred : Minimum 6 months experience working with the I/DD community or 1 year caregiving/related experience
  • Must be able to pass criminal background check (per state requirements, Oregon OARs)
  • Valid driver's license, automobile insurance and reliable vehicle (if transportation duties apply)
  • Smartphone access (for documentation, communication, timekeeping)
  • Able to be certified in CPR & First Aid (training provided if needed)
  • Willingness to complete annually required training (24 hours minimum)
  • Comfort around animals (if applicable)

Ideal Traits
  • Empathetic, patient and person-centered.
  • Strong communicator both verbal and written.
  • Flexible and adaptable thrives in changing environments and schedules.
  • Team-oriented and able to collaborate with families, support teams and community partners.
  • Detail-oriented with the ability to maintain accurate documentation.
  • Able to make thoughtful decisions in real time and ensure the safety, dignity and rights of the individuals supported.

Why You'll Love Working Here
  • Feel valued every day knowing you're helping individuals live their best lives
  • Join a team that cares about each other and supports growth and wellbeing
  • Be part of a home-like setting not just "a job" but a community
  • A fulfilling role where your contribution matters
  • You'll be part of a supportive team with meaningful peer and leadership relationships

Empower Lives. Build Futures. Join Our Team!
Salary Description
$24.00-$26.00 (DOE)

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