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Support Manager Jobs in Reno, NV (NOW HIRING)

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Regional Support Technician

Reno, NV · On-site

$22/hr

This position will manage assigned support tickets, troubleshoot hardware and software issues, assist with workstation and peripheral setup, and work closely with the IT team, end users, and ...

Worldwide TechServices

Dynamic PC Support

Carson City, NV · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

Worldwide TechServices

Dynamic PC Support

Reno, NV · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

Worldwide TechServices

Dynamic PC Support

Reno, NV · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

Worldwide TechServices

Dynamic PC Support

Reno, NV

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Maintain all required OEM Certifications as directed by Management * Knowledge of relevant software ...

Robert Half

Human Resources Manager

Reno, NV · On-site

$90K - $100K/yr

This position serves as the primary HR leader, supporting employees and management across recruiting, workforce development, employee relations, and regulatory compliance. The role also partners ...

SanMar-Internal

Support Technician II

Sparks, NV · On-site

$22.12/hr

Consistently manage and prioritize job (ticket) requests in teams and personal queue. * Clearly document issue description, troubleshooting steps and resolution details in each support ticket.

SanMar- External

Support Technician II

Sparks, NV · On-site

$22.12/hr

Consistently manage and prioritize job (ticket) requests in teams and personal queue. * Clearly document issue description, troubleshooting steps and resolution details in each support ticket.

SupplyHouse

Outbound Manager

Reno, NV

$79K - $99K/yr

If you are looking for a career that will allow you to motivate team members and support management, this is the job for you! Job Type: Full-Time, Exempt Location: 196,000 sq. ft. in Reno, NV at 9460 ...

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Support Manager information

See Reno, NV salary details

$22.4K

$67.7K

$120.7K

How much do support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for support manager in Reno, NV is $67,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $90,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Reno, NV? The most popular types of Support jobs in Reno, NV are:
What cities near Reno, NV are hiring for Support Manager jobs? Cities near Reno, NV with the most Support Manager job openings:
Support Manager jobs near you
Infographic showing various Support Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,730 per year, or $32.6 per hour.

Direct Support Professional

LifeSkills Unlimited

Carson City, NV

$17/hr

Full-time

Re-posted 29 days ago

Job description

$17/HR

Job Summary

LifeSkills Unlimited supports individuals with Intellectual Disabilities and related disorders in their homes or apartments to maintain activities of daily living. To ensure optimal health and safety, teach individuals to be as independent as possible, and to maintain their homes to ensure a clean, and safe environment.

Essential Job Responsibilities

  • Teach and assist in daily living skills, which may include personal hygiene, bathroom duties, shaving, brushing teeth, bathing/showering, shampooing, and dressing appropriately for the weather and activities.
  • Support individual?s ISP plan and daily activities, household chores, money management, and out in community activities.
  • Monitor for changes in their health, appearance, and behavior
  • Follow physician?s orders regarding, medication and dietary needs.
  • Complete documentation as necessary, to meet LifeSkills, Federal, and State regulatory requirements.
  • Complete required, and ongoing training requirements with LifeSkills and State required timeframes.
  • Behavior should be professional at all times. Treating everyone with respect and dignity
  • Report to work on time, ready to work assigned shift
  • Active listening Skills
  • Ability to communicate with others
  • Complete all shift duties and any tasks assigned by management to fill the needs of the Individuals that we serve.

Additional Job Responsibilities

  • May transport in agency vehicles to and from work, errands, doctor visits, recreational activities, and shopping
  • Conducting required fire and emergency drills

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