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Support Manager Jobs in Fallon, NV (NOW HIRING)

New Frontier

Support Staff

Fallon, NV · On-site

$16/hr

Support Staff - Residential Treatment Center (Full‑Time/Part‑Time) Location: New Frontier ... management as permitted. - Communicate professionally with team members, clinical staff, residents ...

New Frontier

Graveyard Support Staff

Fallon, NV · On-site

$16/hr

Working Graveyard shift. Providing oversight for residential clients. Managing needs and medication as needed. Must be able to maintain confidentiality and have good computer skills. Be able to work ...

Denny's

Restaurant Manager

Fernley, NV · On-site

Along with 1 - 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant Managers will support the General Manager who has total accountability for the success of the restaurant.

Rent-A-Center

Account Manager

Fallon, NV

$15.17 - $17.85/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

cumberlandfarmsinc

Store Manager

Fernley, NV

This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work ...

FRONT RANGE HOLDINGS

General Manager

Fallon, NV · On-site

General Manager Salary We are not your everyday fast food franchisee. We care! The Colonel wants ... Career development programs that provide mentorship and support through your immediate supervisor ...

Quik Stop

Store Manager

Fernley, NV · On-site

This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work ...

Rent-A-Center

Account Manager

Fallon, NV · On-site

$15.17 - $17.85/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

FRONT RANGE HOLDINGS

General Manager

Fernley, NV

General Manager Salary We are not your everyday fast food franchisee. We care! The Colonel wants ... Career development programs that provide mentorship and support through your immediate supervisor ...

Panda Restaurant Group

Store Manager

Fernley, NV

$31 - $34/hr

That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As A Store Manager: You are in charge of ...

Sonic

Assistant Manager

Fallon, NV

You will also be involved in training and supporting other employees to ensure we provide quality ... Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops * Directs ...

Sonic Drive-In

Assistant Manager

Fallon, NV · On-site

You will also be involved in training and supporting other employees to ensure we provide quality ... Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops * Directs ...

W3Global Inc.

Production Manager 1

Fallon, NV · On-site

$65K - $75K/yr

Coordinate with vendors for repairs, technical support, and replacement parts. * Manage spare parts ... inventory and improve visibility and standardization. * Prioritize maintenance activities to ...

MiconeStaffing

Office Manager - Fernley NV

Fernley, NV · On-site

$22 - $28/hr

Office Manager (Temp-to-Hire) Location: Fernley, NV Pay: $22.00-$28.00 per hour DOE Schedule ... This individual will report directly to ownership and play a key role in supporting daily office ...

Panda Restaurant Group

Assistant Manager

Fernley, NV · On-site

$27 - $30/hr

That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As An Assistant Manager: You are in ...

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Support Manager information

See Fallon, NV salary details

$21.4K

$64.6K

$115.1K

How much do support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for support manager in Fallon, NV is $64,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $86,600.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What job categories do people searching Support Manager jobs in Fallon, NV look for?

The top searched job categories for Support Manager jobs in Fallon, NV are:

What cities near Fallon, NV are hiring for Support Manager jobs?

Cities near Fallon, NV with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Fallon, NV as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,592 per year, or $31.1 per hour.

Support Staff

New Frontier

Fallon, NV • On-site

$16/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 hours ago

Job description

Support Staff - Residential Treatment Center (Full‑Time/Part‑Time)

Location: New Frontier Residential Treatment Center- Fallon, NV

Shift: Days, Evenings, Weekends (varied scheduling; full- and part-time positions)

Start Date: Immediately

About Us

New Frontier Residential is a 28-bed co-ed facility that provides treatment services for adults with substance use and mental health disorders.  We provide trauma-informed, client-centered residential treatment that operates 24/7. We prioritize safety, dignity, and individualized care in a structured, therapeutic environment.

Position Summary

Support Staff are frontline team members who ensure a safe, supportive daily environment for residents. You will assist with daily living activities, implement program rules, monitor residents, document observations, and support therapeutic staff in behavioral interventions and group activities.

Key Responsibilities

- Supervise residents during daily routines, meals, recreational activities, and free time. 

- Observe, document, and report behavior, incidents, and safety concerns. 

- Assist with implementing individualized care plans under supervisor direction. 

- Lead or co-facilitate groups/activities and support skill-building exercises. 

- Respond to crises using de-escalation and approved intervention techniques (training provided). 

- Perform light housekeeping, maintain common areas, and assist with medication management as permitted. 

- Communicate professionally with team members, clinical staff, residents, and families. 

Qualifications

Required:

- High school diploma or GED. 

- Minimum age [18+]. 

- Ability to pass background checks and drug screening. 

- Reliable transportation and punctuality. 

- Strong communication, observation, and teamwork skills. 

- If in recovery, must have been out of a program for 2+ years and substance free.

Preferred:

- Experience in residential care, behavioral health, social services, or working with youth. 

- CPR, First Aid, or Behavioral crisis training (or willingness to obtain). 

Compensation & Benefits

- Competitive hourly wage

- Paid training and professional development. 

- Health, dental, and vision benefits for full‑time staff. 

- Employee Assistance Program.

- Paid time off, holiday pay, and retirement plan options. 

- Supportive team environment and opportunities for advancement.



How to Apply

Send or bring resume and an application to New Frontier, 1490 Grimes St, Fallon, NV. Selected candidates will be contacted for interview and required to complete background checks and reference verification.

Equal Opportunity Employer

New Frontier is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, disability, age, sexual orientation, or any other protected status.

Questions?

Contact HR at 775-423-1412