Field Service Technician I
Verdi, NV · On-site
This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to ...
Field Service Technician I
Verdi, NV · On-site
This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to ...
This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to ...
New
This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to ...
New
Field Service Technician I
Verdi, NV · Remote
This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to ...
New
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Field Service Technician I
Verdi, NV · Remote
This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to ...
New
Social Networking Tutor
Reno, NV · Remote
$18 - $40/hr
... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Social Networking Tutor
Reno, NV · Remote
$18 - $40/hr
... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Wordpress Tutor
Reno, NV · Remote
$18 - $40/hr
... to support students from WordPress beginners through intermediate users building professional websites, blogs, and online portfolios. * Effective Teaching Methods: Ability to identify concepts ...
Wordpress Tutor
Reno, NV · Remote
$18 - $40/hr
... to support students from WordPress beginners through intermediate users building professional websites, blogs, and online portfolios. * Effective Teaching Methods: Ability to identify concepts ...
Guitar Tutor
Reno, NV · Remote
$18 - $40/hr
... online Guitar tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Guitar Tutor
Reno, NV · Remote
$18 - $40/hr
... online Guitar tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Sketchup Tutor
Reno, NV · Remote
$18 - $40/hr
... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Sketchup Tutor
Reno, NV · Remote
$18 - $40/hr
... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Reno, NV · Remote
$18 - $40/hr
... online Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Microsoft Office Tutor
Reno, NV · Remote
$18 - $40/hr
... online Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Rhino Tutor
Reno, NV · Remote
$18 - $40/hr
... online Rhino tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Rhino Tutor
Reno, NV · Remote
$18 - $40/hr
... online Rhino tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Autodesk Fusion 360 Tutor
Reno, NV · Remote
$18 - $40/hr
... online Autodesk Fusion 360 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Autodesk Fusion 360 Tutor
Reno, NV · Remote
$18 - $40/hr
... online Autodesk Fusion 360 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
NPTE Tutor
Reno, NV · Remote
$18 - $40/hr
... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
NPTE Tutor
Reno, NV · Remote
$18 - $40/hr
... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
PSAT Tutor
Reno, NV · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
PSAT Tutor
Reno, NV · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...
Warehouse Associate
Sparks, NV · On-site
$16/hr
At Online Labels Group, we don't just accept difference - we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be ...
Warehouse Associate
Sparks, NV · On-site
$16/hr
At Online Labels Group, we don't just accept difference - we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be ...
Warehouse Associate
Sparks, NV · On-site
$16/hr
At Online Labels Group, we don't just accept difference - we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be ...
Warehouse Associate
Sparks, NV · On-site
$16/hr
At Online Labels Group, we don't just accept difference - we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be ...
Online Grocery Pick-Up Clerk
Carson City, NV · On-site
$14.75 - $17.50/hr
Select and gather products for customers' on-line orders in the most efficient manner with ... Provide support and assistance through direct interaction with minors, individuals with special ...
Online Grocery Pick-Up Clerk
Carson City, NV · On-site
$14.75 - $17.50/hr
Select and gather products for customers' on-line orders in the most efficient manner with ... Provide support and assistance through direct interaction with minors, individuals with special ...
Production Associate
Sparks, NV · On-site
$17/hr
At Online Labels Group, we don't just accept difference - we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be ...
Production Associate
Sparks, NV · On-site
$17/hr
At Online Labels Group, we don't just accept difference - we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community. Online Labels Group is proud to be ...
Online Grocery Pick-Up Clerk
$15 - $17.75/hr
Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
Online Grocery Pick-Up Clerk
$15 - $17.75/hr
Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...
Online Physician
Sun Valley, NV · On-site
$200/hr
Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...
Online Physician
Sun Valley, NV · On-site
$200/hr
Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...
Online Physician
Sparks, NV · On-site
$200/hr
Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...
Online Physician
Sparks, NV · On-site
$200/hr
Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...
Online Physician
Incline Village, NV · On-site
$200/hr
Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...
Online Physician
Incline Village, NV · On-site
$200/hr
Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...
Online Support information
See Reno, NV salary details
$11.74 - $13.05
1% of jobs
$13.05 - $14.36
4% of jobs
$15.38 is the 25th percentile. Wages below this are outliers.
$14.36 - $15.67
25% of jobs
$15.67 - $16.97
14% of jobs
The median wage is $17.48 / hr.
$16.97 - $18.28
14% of jobs
$18.28 - $19.59
10% of jobs
$20.24 is the 75th percentile. Wages above this are outliers.
$19.59 - $20.90
13% of jobs
$20.90 - $22.20
4% of jobs
$22.20 - $23.51
8% of jobs
$23.51 - $24.82
3% of jobs
$24.82 - $26.13
3% of jobs
$11
$18
$26
How much do online support jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for online support in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.
What are online support jobs?
Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.
What are online support jobs?
Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.
What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?
To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.
What are some common challenges faced by online support specialists, and how can they be managed effectively?
Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.
What is the difference between Online Support vs Customer Service Representative?
| Aspect | Online Support | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires technical knowledge, basic certifications, or training in specific software or platforms | Often requires communication skills, customer service training, and sometimes a high school diploma or equivalent |
| Work Environment | Primarily remote, working through online chat, email, or ticket systems | Can be remote or in-office, interacting with customers via phone, email, or in person |
| Industry Usage | Common in tech, e-commerce, and software companies | Widely used across retail, telecom, and service industries |
Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.
More about Online Support jobs
What are the most commonly searched types of Support jobs in Reno, NV?
The most popular types of Support jobs in Reno, NV are:
What are popular job titles related to Online Support jobs in Reno, NV?
For Online Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Online Support jobs in Reno, NV look for?
The top searched job categories for Online Support jobs in Reno, NV are:
What cities near Reno, NV are hiring for Online Support jobs?
Cities near Reno, NV with the most Online Support job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 4 days ago
Job description
Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in Altstätten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of what is possible.
Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all employees to develop new skills and grow their careers.
Interested? Apply now and find out how you can be a contributing factor in our customers' success!
Summary/Objective
The Field Service Technician I is a customer-facing technical professional responsible for installing, troubleshooting, repairing, and performing preventative maintenance on Zünd digital cutting systems at customer sites across North America, with occasional international travel. This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to delivering excellent customer service.
What you would do:
• Perform installation, troubleshooting, repair, and preventative maintenance of Zünd equipment at customer locations with minimal supervision
• Provide timely, accurate telephone and remote technical support
• Prepare and complete all service reports, warranty documentation, expense reports, and related administrative tasks accurately and in a timely manner
• Accurately document service activity and machine data in Salesforce CRM
• Follow up on open service issues to ensure full resolution and proper documentation
• Escalate complex technical issues quickly and effectively to internal support resources
• Inspect returned parts, evaluate warranty claims, and process associated documentation
• Learn and become proficient in Zünd software and digital cutting system operations
• Train customers on proper use of equipment and software, both on-site and remotely
• Support trade shows, open houses, and in-house demonstrations, including occasional weekend travel
What we require from you:
• Technical school education and/or one year of field service experience in a related industry is preferred but not required
• Strong mechanical, electrical, and pneumatic troubleshooting abilities
• Critical thinking and real-time problem-solving abilities with willingness to learn and apply new skills on the job.
• Self-motivated, reliable, honest, and capable of working independently under guidance
• Good organizational skills and attention to detail
• Willingness and ability to work flexible hours, including overnight travel up to 80%
• Strong written and verbal communication skills
• Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus
• Ability to manage multiple tasks and priorities in a fast-paced, customer focused environment.
Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K).
Zund America, Inc. is an EEO employer.
Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all employees to develop new skills and grow their careers.
Interested? Apply now and find out how you can be a contributing factor in our customers' success!
Summary/Objective
The Field Service Technician I is a customer-facing technical professional responsible for installing, troubleshooting, repairing, and performing preventative maintenance on Zünd digital cutting systems at customer sites across North America, with occasional international travel. This role also provides remote telephone and online support. This role requires professionalism, strong technical aptitude, ability to work independently under guidance, and a commitment to delivering excellent customer service.
What you would do:
• Perform installation, troubleshooting, repair, and preventative maintenance of Zünd equipment at customer locations with minimal supervision
• Provide timely, accurate telephone and remote technical support
• Prepare and complete all service reports, warranty documentation, expense reports, and related administrative tasks accurately and in a timely manner
• Accurately document service activity and machine data in Salesforce CRM
• Follow up on open service issues to ensure full resolution and proper documentation
• Escalate complex technical issues quickly and effectively to internal support resources
• Inspect returned parts, evaluate warranty claims, and process associated documentation
• Learn and become proficient in Zünd software and digital cutting system operations
• Train customers on proper use of equipment and software, both on-site and remotely
• Support trade shows, open houses, and in-house demonstrations, including occasional weekend travel
What we require from you:
• Technical school education and/or one year of field service experience in a related industry is preferred but not required
• Strong mechanical, electrical, and pneumatic troubleshooting abilities
• Critical thinking and real-time problem-solving abilities with willingness to learn and apply new skills on the job.
• Self-motivated, reliable, honest, and capable of working independently under guidance
• Good organizational skills and attention to detail
• Willingness and ability to work flexible hours, including overnight travel up to 80%
• Strong written and verbal communication skills
• Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus
• Ability to manage multiple tasks and priorities in a fast-paced, customer focused environment.
Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K).
Zund America, Inc. is an EEO employer.
About Zund America
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
51 - 200 Employees
Headquarters location
Oak Creek, WI, US
Year founded
2004