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Online Support Jobs in Reno, NV (NOW HIRING)

Social Networking Tutor

Reno, NV · Remote

$18 - $40/hr

... online Social Networking tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Wordpress Tutor

Reno, NV · Remote

$18 - $40/hr

... to support students from WordPress beginners through intermediate users building professional websites, blogs, and online portfolios. * Effective Teaching Methods: Ability to identify concepts ...

Guitar Tutor

Reno, NV · Remote

$18 - $40/hr

... online Guitar tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Sketchup Tutor

Reno, NV · Remote

$18 - $40/hr

... online Sketchup tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Microsoft Office Tutor

Reno, NV · Remote

$18 - $40/hr

... online Microsoft Office tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Autodesk Fusion 360 Tutor

Reno, NV · Remote

$18 - $40/hr

... online Autodesk Fusion 360 tutors nationally. As a tutor on the Varsity Tutors Platform, you'll ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Rhino Tutor

Reno, NV · Remote

$18 - $40/hr

... online Rhino tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

NPTE Tutor

Reno, NV · Remote

$18 - $40/hr

... online NPTE tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

PSAT Tutor

Reno, NV · Remote

$18 - $40/hr

... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...

Online Physician

Reno, NV · On-site

$200/hr

Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...

Online Physician

Reno, NV · On-site

$200/hr

Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...

Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...

Online Physician

Sparks, NV · On-site

$200/hr

Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...

Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...

Online Physician

Reno, NV · On-site

$200/hr

Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...

Our commitment to innovation and physician support has made us a trusted name in virtual medicine. We offer substantial flexibility, allowing physicians to set their own schedules and work from ...

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Online Support information

See Reno, NV salary details

$11

$18

$26

How much do online support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for online support in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

What are some common challenges faced by online support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What are online support jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are online support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.
What are the most commonly searched types of Support jobs in Reno, NV? The most popular types of Support jobs in Reno, NV are:
What are popular job titles related to Online Support jobs in Reno, NV? For Online Support jobs in Reno, NV, the most frequently searched job titles are:
What cities near Reno, NV are hiring for Online Support jobs? Cities near Reno, NV with the most Online Support job openings:
Infographic showing various Online Support job openings in Reno, NV as of July 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

Instructional Technologist, Nevada Online

The University of Nevada, Reno

Reno, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago


University Of Nevada (Reno) rating

8.3

Company rating: 8.3 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

122nd of 614 rated colleges and universities


Job description

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.

If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or jobs@unr.edu. For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778.

Job Description

The University of Nevada, Reno is recruiting for an Instructional Technologist. The Instructional Technologist serves as a key partner in developing high-quality online courses. The role ensures courses meet accreditation standards, accessibility guidelines, best practices for online learning, and program-specific requirements. This position is responsible for all phases of course development and maintenance, including, but not limited to: building courses to include all elements in the university supported Learning Management System (LMS), staying current on the latest educational technologies and their applications, assisting with video production and editing, collaborating with faculty to create engaging multimedia elements (including training them on these tools), integrating learning tools into the LMS, and rolling and updating the courses for each new semester. The Instructional Technologist equips faculty to maximize online teaching effectiveness by providing hands-on demonstrations of the Learning Management System (LMS) and offering pedagogical advice.

As a member of the Nevada Online instructional design team, the Instructional Technologist works collaboratively to fully support faculty developing or redeveloping online courses and programs. This position reports to the Associate Director.

Required Qualifications

Bachelor's Degree and two years of related work experience; OR a Master's Degree and one year of related work experience.

Related Experience: Instructional technology administration & support, teaching, online learning, higher education and software/technical training, corporate instruction and support in an online modality.

Compensation Grade

Administrative Faculty - B

To view the salary schedule for this position, please visit:Salary Schedulesand select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience

Remarkable Retirement

Our retirement plan is beyond compare. Your 19.25% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day.Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.

Perks of Working at UNR

  • Health insurance options including dental and vision - Health Insurance

  • Generous annual and sick leave and life insurance - Faculty Benefits

  • E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center

  • Reno is proud to be a University town! Many local businesses offer discounts to WolfCard holders

  • Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.

  • Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each academic and administrative major unit of the University. Faculty Senate

  • No state income tax!

Grants-in-Aid for Faculty Employees

The University is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee's spouse or domestic partner. Faculty Grants-in-Aid

Faculty Dual Career Assistance Program

The University of Nevada, Reno recognizes the importance of addressing dual-career couples' professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. Dual Career Assistance Program

Department Information

Nevada Online is a newly formed department which is leading the online learning initiative for the University. This is a progressive department who supports faculty and students within the online modality of learning. The primary focus of this department is to support faculty to ensure online learners receive a quality education from anywhere at any time. Online learners are able to access numerous courses and programs offered by the same qualified faculty as campus.

Contact Information

Carley Ries at carley@unr.edu

Exempt

Yes

Full-Time Equivalent

100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at jobs@unr.edu.

Please attach the following documents to your application

1) Resume

2) Cover Letter

3) Contact information for three professional references

This posting is open until filled

Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made.

Posting Close Date

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.

References will be contacted at the appropriate phase of the recruitment process.

Applicants hired on a federal contract may be subject to E-Verify.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.

Schedules are subject to change based on organizational needs.

The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).

About Us

The University of Nevada, Reno is a leading public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada's original land-grant university, the University serves more than 23,000 undergraduate and graduate students from all 50 states and 63 countries.

Classified by the Carnegie Classification of Institutions of Higher Education as an R1 ("Very High Research") university, it is also recognized in the Carnegie Community Engagement classification. The University is also ranked by U.S. News & World Report among the "Best National Universities" and "Best National Public Universities." It also ranks in the top tier of the WSJ/Times Higher Education World University Rankings and the New York Times' "Top Colleges for Economic Diversity."

Since 2009, nearly $1 billion has been has invested in advanced labs, facilities, and residence halls on the main campus. The University is home to Nevada's first medical school - the University of Nevada, Reno School of Medicine and the Wayne L. Prim Campus at Lake Tahoe, where education, research, and creative work thrive in a stunning mountain setting. The University delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.

The main campus is in Reno, Nevada, a burgeoning global technology hub with a vibrant midtown and downtown. Found where the high desert of the Great Basin meets the High Sierra and Lake Tahoe, the beautiful, 290-acre main campus is also a Nevada State Arboretum. The University's physical infrastructure is expanding with ongoing construction of the newly named John Tullock Business Building, set to open in fall 2025. Groundbreaking is also planned for a new State Public Health Laboratory Building on campus, alongside the recent acquisition of 16 parcels near campus, known as "University Village," to provide affordable housing for graduate students and early career faculty.

Collaborating with world-renowned organizations, the University fosters innovation through initiatives such as the Digital Wolf Pack partnership with Apple, which ensures equitable access to technology for students, providing new incoming freshman or transfer students with an iPad Air and accessories. Google's TechWise initiate is an 18-month program that fully supports undergraduate students in becoming entry-level software engineers by graduation.

In 2023, the U.S. Department of Commerce's Economic Development Administration (EDA) announced that Nevada - led by the University of Nevada, Reno - was named one of the inaugural 31 RegionalTechnology and InnovationHubs (TechHubs).Nevada was selected from a competitive pool of 489 applicants from across the United States and its territories.Nevada's Tech Hub will strengthen America's lithium batteries, critical elements and other electric vehicle materials industry sectors within the state.

Through its commitment to high-impact education, world-improving research and creative activity, and outreach that's transforming Nevada's communities and businesses, the University continues its 150-year tradition of benefitting our state, nation and world.

The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience.

Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students' cognitive growth and academic achievement - all while remaining one of the best values in American higher education.

For more information, please visitthe University's website.

University of Nevada, Reno

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