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Day It Support Level 1 Jobs in Reno, NV (NOW HIRING)

IT Manager

Reno, NV · On-site

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

IT Support Specialist

CA · On-site

$28 - $40/hr

... days are exactly the same. Why Sugar Bowl ... Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski ...

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

Join one of Northern Nevada's Best Places to Work - Northern Nevada HOPES! The IT Support ... service level targets. * Escalate unresolved issues to infrastructure and security staff with ...

Every day, our engineers, innovators, creators, and problem-solvers work together to develop and ... One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar ...

Every day, our engineers, innovators, creators, and problem-solvers work together to develop and ... One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar ...

Every day, our engineers, innovators, creators, and problem-solvers work together to develop and ... One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar ...

... level duties in one or more assigned information technology areas, including troubleshooting ... Benefits start on the first of the month after a 60-day waiting period. To learn more about our ...

Responsible for providing tier-one network and systems support by answering, responding, and ... Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ...

Ability to work onsite in Reno, NV five days per week Preferred Qualifications * Associate degree or certification in Information Technology, such as CompTIA A+ or Network+ * Experience supporting ...

New

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... level depending on the billet. Education Education benefits are available through standard Navy ...

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Day It Support Level 1 information

See Reno, NV salary details

$11

$18

$26

How much do day it support level 1 jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for day it support level 1 in Reno, NV is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Day IT Support Level 1 vs Help Desk Technician?

AspectDay IT Support Level 1Help Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI certifications (sometimes)
Work EnvironmentOn-site or remote, handling basic user issuesCall centers, on-site, or remote support for end-users
ResponsibilitiesBasic troubleshooting, password resets, hardware setupTroubleshooting, ticket logging, user support
Industry UsageIT departments across various industriesCustomer service-focused IT support roles

Day IT Support Level 1 and Help Desk Technician roles often overlap in certifications and work environments. Both handle basic troubleshooting and user support, but the Help Desk Technician may focus more on customer service and ticket management. Understanding these differences helps in choosing the right career path or job search focus.

What are the easiest entry-level IT jobs?

An entry-level IT support Level 1 technician is considered one of the easiest entry-level IT jobs, focusing on basic troubleshooting, hardware setup, and customer support. These roles often require foundational knowledge of computer systems, operating systems, and common software, with certifications like CompTIA A+ helping to qualify candidates. They typically involve working in help desks or technical support centers and may require basic communication skills and a willingness to learn.

What is a Day It Support Level 1 job description?

A Day It Support Level 1 technician provides basic technical assistance to users, troubleshooting hardware, software, and network issues. They typically handle initial problem diagnosis, perform routine maintenance, and escalate complex issues to higher support levels, often using ticketing systems and remote tools.

What are popular job titles related to Day It Support Level 1 jobs in Reno, NV?

For Day It Support Level 1 jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Day It Support Level 1 jobs in Reno, NV look for?

The top searched job categories for Day It Support Level 1 jobs in Reno, NV are:

What cities near Reno, NV are hiring for Day It Support Level 1 jobs?

Cities near Reno, NV with the most Day It Support Level 1 job openings:

Infographic showing various Day It Support Level 1 job openings in Reno, NV as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

IT Manager

Revel Staffing

Reno, NV • On-site

$95K - $125K/hr

Full-time

Re-posted 8 days ago


Job description

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.


    Key Responsibilities

    • Manage IT help desk operations and support ticketing system
    • Oversee hardware, software, systems, and user-support processes
    • Support network, infrastructure, and endpoint performance
    • Troubleshoot technical issues across departments
    • Maintain IT documentation, system logs, and support procedures
    • Coordinate with vendors for system updates, support, and technology services
    • Track IT performance metrics, service levels, and recurring support issues
    • Improve user experience through timely, professional technical support
    • Identify opportunities to streamline IT workflows and reduce manual workload
    • Maintain confidentiality and comply with healthcare privacy and security standards
    • Perform additional IT-related duties as assigned

      Qualifications

      • 2+ years of IT support, systems administration, or related technical experience
      • Experience managing help desk or technical support environments
      • Knowledge of networking, systems administration, endpoint support, and troubleshooting
      • Experience using AI tools for IT troubleshooting, ticket routing, documentation, or workflow automation
      • Ability to automate repetitive IT support processes
      • Strong documentation, organization, and communication skills
      • Ability to work effectively in a fast-paced, on-site healthcare environment
      • Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred
      • HIPAA training/certification required