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Support Manager Jobs in Rancho Cucamonga, CA (NOW HIRING)

The Production Support role is an entry-level position that provides support to the beverage ... Ability to effectively present information to management. PHYSICAL DEMANDS: The physical demands ...

Support Coordinator

Corona, CA · On-site

$20 - $25/hr

Position Summary The Support Coordinator is responsible for managing a caseload of individuals receiving Coordinated Family Support (CFS) services through the Regional Center. This role involves ...

Engagement Manager

San Bernardino, CA · On-site

$175 - $200/hr

Engagement Manager ( US - Sacramento, CA) What to expect when you join Sikich Team members at ... Drive issue resolution and support continuous improvement efforts throughout the engagement.

Provides operational support to General Manager through team development and analysis of key business metrics that drive profit. * Exhibit flexibility with your schedule. This leader must be willing ...

Assistant Manager

Ontario, CA · On-site

$21 - $23/hr

Provides operational support to General Manager through team development and analysis of key business metrics that drive profit. * Exhibit flexibility with your schedule. This leader must be willing ...

Provides operational support to General Manager through team development and analysis of key business metrics that drive profit. * Exhibit flexibility with your schedule. This leader must be willing ...

Provides operational support to General Manager through team development and analysis of key business metrics that drive profit. * Exhibit flexibility with your schedule. This leader must be willing ...

The Employment Coach will support their manager in gathering information during their supports that lead to meaningful and Individualized Support Plans (ISP) for the people we serve. * The Employment ...

SENIOR STAFF ACCOUNTANT

Orange, CA · On-site

$94K - $105K/yr

Support tax compliance, manage tax, internal and external audits * Provide necessary information to Corporate for Risk Management * Ensure all external audit requirements are delivered timely (e.g ...

Showing results 21-40

Support Manager information

See Rancho Cucamonga, CA salary details

$23K

$69.4K

$123.7K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Rancho Cucamonga, CA is $69,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are the most commonly searched types of Support jobs in Rancho Cucamonga, CA?

The most popular types of Support jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Support Manager jobs?

Cities near Rancho Cucamonga, CA with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,387 per year, or $33.4 per hour.

Production Support

National Beverage

La Mirada, CA • On-site

$20.26/hr

Full-time

Posted 10 days ago


Job description

JOB OVERVIEW:
The Production Support role is an entry-level position that provides support to the beverage manufacturing processes. The primary responsibilities of the Production Support role are to set up, adjust, maintain, and configure equipment to build pallets of beverage products for storage in the warehouse and shipment to customers. The Production Support role will build pallets according to assigned specifications, regularly communicate with production personnel and supervisors, and complete the required production paperwork.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Safely and efficiently start up the automated and manual portions of the Variety Pack Line, Direct Ready Pallet production, Re-packing production, and similar material handling processes and equipment.
• Conduct visual inspections and complete documentation during the run to ensure defect-free work.
• May be called upon when a need arises to backfill the production lines.
• Utilize pick tickets and receiving documentation to accurately choose the products for the VP DRP line.
• Build stable, well-built, and accurate pallet loads for shipment - automated and manual.
• Properly operate the automated and manual wrappers, which circle the pallet load with a roll of plastic wrap until secure.
• Ensure item pick accuracy and safety of products to prevent damage.
• Understand pallet layers, heights, and counting methods used when working with pallets of product.
• Read and understand product descriptions, packaging and pick ticket messages.
• Perform preventative maintenance on equipment with regards to cleaning and clearing them of debris and materials.
• Verify case combination and size according to schedule.
• Consistently meet established company production and service level standards and record hourly production data on the whiteboard or media provided at the line.
• Utilize warehouse processes to minimize damage and other areas of waste.
• Inform the supervisor of any differences in case quantity and/or product description.
• Must follow the work rules at all times as given in the Employee Handbook entitled, "Welcome to National BevPak."
• GMP (Good Manufacturing Practices) and FDA (Food and Drug Administration) compliance MUST be adhered to at all times.
• Keep the work area clean at all times.
• Shut down all equipment at the end of shift, if the line is going down for the day.
• Other duties as assigned by Supervisor.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret common information, reports, and other documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or company representatives. Ability to effectively present information to management.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to walk, stand for long periods of time, sit and talk or hear. The employee frequently is required to use hands and fingers, to handle, or feel, sit for long periods of time, stand frequently, bend, squat, reach, and turn to access files and office equipment. May be required to push or pull with a dolly or pallet jack up to 500 lbs.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Field positions will be exposed to various unfamiliar conditions where Personal Protective Equipment (PPE) must be worn and which may include, but are not limited to: manufacturing and warehouse plants, and other venues as directed by the supervisor. The noise level in the work environment is usually moderate but increases significantly in warehouse and manufacturing plants.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• High School/General Education Diploma preferred.
• Prior warehouse experience a plus.
• Must be 18 years or older.
• Favorable background and drug exam.
• Must be able to lift up to 50 pounds.
• Ability and willingness to work a flexible full-time schedule that may include weekends and holidays.
• Must be able to provide own transportation to various locations in organizational service areas, as required by duties.
Shasta Beverages, Inc. provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, genetics, gender identity, disabled veterans or sexual orientation.