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Support Manager Jobs in Rancho Cucamonga, CA (NOW HIRING)

Prime Healthcare

Decision Support Manager

Ontario, CA · On-site

$115K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role supports audit readiness, ensures accuracy of statistical data, and leads a team. Managers collaborate with cross functionality and contribute to special projects aligned with ...

ShipBob, Inc.

Operations Support Manager

Moreno Valley, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Operations Support Manager will build solid partnerships with new SFN partner sites by understanding their unique needs and facilitating their success within ShipBob's dashboard and suite of ...

New

ShipBob, Inc.

Operations Support Manager

Moreno Valley, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Operations Support Manager will build solid partnerships with new SFN partner sites by understanding their unique needs and facilitating their success within ShipBob's dashboard and suite of ...

New

Altura Credit Union

Regional Support Manager

Riverside, CA · On-site

$83K - $104K/yr

OUR MISSION "Enriching Lives and Empowering Dreams" Position Summary The Regional Support Manager manages day-to-day branch staffing coverage, supervises the region's Regional Support Supervisors and ...

East West Bank

Mortgage Support Manager

El Monte, CA · On-site

$90K - $130K/yr

The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs) by providing expert guidance on complex loan scenarios and resolving issues that may impede loan ...

East West Bank

Mortgage Support Manager

El Monte, CA · On-site

$90K/yr

Overview The Mortgage Support Manager plays a critical role in supporting Mortgage Loan Originators (MLOs) by providing expert guidance on complex loan scenarios and resolving issues that may impede ...

Vizio

(USA) Technology Support II - Supervisor

Arcadia, CA · On-site

$72K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technology Support II will report to the Senior Manager, Technology Support and will help lead projects, supervise employees within the Technology Support, and support other teams as needed.

Vizio

(USA) Technology Support II - Supervisor

Baldwin Park, CA · On-site

$72K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technology Support II will report to the Senior Manager, Technology Support and will help lead projects, supervise employees within the Technology Support, and support other teams as needed.

Vizio

(USA) Technology Support II - Supervisor

La Habra, CA · On-site

$72K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technology Support II will report to the Senior Manager, Technology Support and will help lead projects, supervise employees within the Technology Support, and support other teams as needed.

Five Below

Support lead Part Time

San Dimas, CA · On-site

$17.78/hr

  • Medical

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

New

Quinn Company CAT

Product Support Sales Manager

Riverside, CA · On-site

$106K - $134K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor overall product support performance against established targets for each sales representative, supporting Branch and Regional Managers in performance management and development. * Utilize ...

Five Below

Support lead Part Time

San Dimas, CA

$17.78/hr

  • Medical

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. * Supports ...

New

nationalbeverage

Production Support

La Mirada, CA · On-site

The Production Support role is an entry-level position that provides support to the beverage ... Ability to effectively present information to management. PHYSICAL DEMANDS: The physical demands ...

nationalbeverage

Production Support

La Mirada, CA

The Production Support role is an entry-level position that provides support to the beverage ... Ability to effectively present information to management. PHYSICAL DEMANDS: The physical demands ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Rancho Cucamonga, CA

Support Manager information

See Rancho Cucamonga, CA salary details

$23K

$69.4K

$123.7K

How much do support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for support manager in Rancho Cucamonga, CA is $69,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What are the most commonly searched types of Support jobs in Rancho Cucamonga, CA?

The most popular types of Support jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Support Manager jobs?

Cities near Rancho Cucamonga, CA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,387 per year, or $33.4 per hour.

Decision Support Manager

Prime Healthcare Management Inc

Ontario, CA • On-site

$115K - $179K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

641st of 887 rated healthcare providers

Job description

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

Under the Corporate Executive Director of Decision Support, the Decision Support Manager oversee data integrity, user administration and reporting processes within our consolidated financial system. This role supports audit readiness, ensures accuracy of statistical data, and leads a team. Managers collaborate with cross functionality and contribute to special projects aligned with organizational goals.

#LI-BF3

Qualifications
  • Bachelor's degree or equivalent education/experience in Business Administration with a major in either Accounting or Business Analytics Or (2)
  • Seven to ten years (7-10) years hospital/healthcare Accounting/Finance Analytics experience.
  • Proficient in business software applications, i.e., EMR workflows for Meditech, EPIC, GL applications, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Power Point, and other office add-ins (Power query, power pivot, BI), DAX 
  • SQL knowledge required
  • Automation, using VBA, PowerShell, python.
  • Working knowledge of windows based personal computers.
  • Experience in interpreting and applying complex statistical methodologies related to healthcare management KPI's.
    • Pay Transparency

    Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options.  Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary.  A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $115,003.20 to $179,171.20 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

    Employment StatusFull TimeShiftDaysEqual Employment Opportunity

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

    Privacy Notice

    Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf 

    Employment Type: FULL_TIME

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