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Support Manager Jobs in Monroe, UT (NOW HIRING)

CRH

Plant Technical Manager

Kanosh, UT · On-site

Supports, implements and contributes to Group Best Practices * Manages the team to ensure that the raw materials, processes, and finished products adhere to standards, specifications and customer ...

Home Depot

Department Supervisor

Richfield, UT · On-site

$17.50 - $19.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Home Depot

Department Supervisor

Richfield, UT · On-site

$17.50 - $19.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Wendy's

Late Night Shift Crew

Richfield, UT · On-site

$12 - $14/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager: Knows cost management and control techniques, monitors daily ...

Wendy's

Late Night Shift Crew

Richfield, UT · On-site

$12 - $14/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager: Knows cost management and control techniques, monitors daily ...

Gianteagle

Front End Lead Trainee

Richfield, UT · On-site

This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual ... Create and manage daily schedules and control sheets for maximum efficiency and program compliance.

Gianteagle

Front End Lead Trainee

Richfield, UT · On-site

This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual ... Create and manage daily schedules and control sheets for maximum efficiency and program compliance.

TTG Management LLC

Car Wash Attendant

Richfield, UT · On-site

$12 - $15/hr

We work hard, celebrate wins, and support each other every day! * Flexibility That Fits Your Life: Enjoy flexible shifts with Sundays off to relax and recharge. * Growth Opportunities: Whether it ...

Imh

Registered Nurse Operating Room PRN

Richfield, UT · On-site

Collaboratively plans and prepares patients for further support needs once the current episode of ... managing time, supplies, and resources. * Evaluate: Evaluates patient response to interventions ...

Wendy's

Day Shift Crew Member_

Richfield, UT

$12/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager: Knows cost management and control techniques, monitors daily ...

Wendy's

Night Crew Member _

Richfield, UT · On-site

$12/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager:Knows cost management and control techniques, monitors daily ...

Wendy's

Night Crew Member _

Richfield, UT · On-site

$12/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager: Knows cost management and control techniques, monitors daily ...

Wendy's

Morning Shift Crew Member

Richfield, UT · On-site

$12 - $13/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager : Knows cost management and control techniques, monitors daily ...

Wendy's

Morning Shift Crew Member

Richfield, UT · On-site

$12 - $13/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager : Knows cost management and control techniques, monitors daily ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Monroe, UT

Support Manager information

See Monroe, UT salary details

$19.2K

$58K

$103.4K

How much do support manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for support manager in Monroe, UT is $58,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Monroe, UT are hiring for Support Manager jobs?

Cities near Monroe, UT with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Monroe, UT as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $58,041 per year, or $27.9 per hour.

Plant Technical Manager

CRH

Kanosh, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Plant Technical Manager
Americas Cement
Leamington, Utah, United States | Leamington, Utah, United States
Job ID: 526240
Ash Grove family of companies is one of North America's leading cement manufacturers, with a legacy of innovation and excellence dating back to 1882. The company operates 12 world-class cement plants and a vast network of 41 terminals across the United States and Canada. Renowned for its forward-thinking approach, Ash Grove combines technical expertise, robust safety standards, and empowered talent to deliver high performance and better serve our customers. At Ash Grove, we stand together to reinvent the way our world is built.
To learn more about us go to www.ashgrove.com
At Ash Grove Cement, people are our first priority. We offer a complete benefits package to include:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Paid Time Off, Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Disability Pay
  • Life Insurance
  • Growth Opportunities and more!

Summary:
The Plant Technical Manager leads all process technical operations of the cement manufacturing process. This role has direct responsibility for the following disciplines at the cement plant: mining, process, automation engineering and IS / IT / OT engineering, quality control and capital projects management. The role directs a team to optimize the cement manufacturing process through maximizing plant efficiency, achieving production and process targets, reducing manufacturing costs, and maintaining cementitious product quality, while ensuring the team / sites complies with environmental, health, and safety regulations.
What you'll be contributing:
  • Promote and follow all plant safety guidelines.
  • Provides leadership to improve the efficiency and profitability of a cement manufacturing facility by maximizing resource utilization and minimizing waste, while also reducing environmental impact.
  • Manages Technical Department team through analysis of the plant's operational key performance indicator results and ensure that they recommend solutions to maximize plant performance and to implement cost-effective solutions.
  • Collaborates with other departments / functions, such as production and maintenance management, technical services, sales, and engineering, to achieve plant goals, KPIs and long term strategic plans.
  • Leads in the creation and delivery of training programs and materials on all aspects of the cement manufacturing process, including operational procedures (SOPs), work practices, presentations, safety protocols, quality control measures, and continuous improvement initiatives.
  • Manages the development of Technical Department engineering CDP's and Interns.
  • Performs performance testing and measurements on production equipment.
  • Supports, implements and contributes to Group Best Practices
  • Manages the team to ensure that the raw materials, processes, and finished products adhere to standards, specifications and customer requirements. Ensures that the cement meets quality standards and industry regulations, managing quality control procedures, and conducting testing.
  • Provides leadership for the mine planning, which encompasses the strategic and operational steps required to efficiently and safely extract stone and minerals from a quarry, ensuring profitability and sustainability while maximizing the life of the plant's reserves at the lowest possible cost and environmental impact.
  • Directs the Technical Department team to prepare and distribute technical reports, budgets, and performance forecasts.
  • Directs the Capital Projects Manager to draft and manage the plant's Five-Year Capital Plan. Ensure that all plant capital projects are submitted, approved, implemented, and the projects are closed upon completion.
  • Ensures the Technical Department provides the plant technical support with the purchase of plant equipment where appropriate.
  • Manages Automation Engineers with maintaining existing systems and performance along with the specification, installation, and programming of new process control systems when required
  • Supports the Automation Engineer to implement plant systems consisting of artificial intelligence, advanced process control (APC), automation systems, analytical systems, and digitalization initiatives.
  • Directs the IS / IT / OT Engineer to maintain robust cyber security systems to guard the plant operations against malicious cyber-attacks and to ensure continuity of plant operations.
  • Supports the plant's IS / IT / OT Engineer to maintain the plant's hardware / software systems, presents relevant data for diagnosis of plant systems and reporting of plant activities.
  • Continuously analysing performance, identifying opportunities, and making incremental changes to processes, products, and personnel; constantly seeking ways to improve and refine methods, ultimately aiming for better results.
  • Champions CRH / AGC initiatives, such as Critical Plant Review, Sapphire interaction and Task Force programs to maximize the plant's throughput at the lowest available cost along with best practices being implemented
  • Ensures that the plant's CO2 roadmap targets are defined and annual goals are accomplished

To succeed in this position, you will need:
  • Minimum 4 year/Bachelors Degree in Chemical engineering, Industrial engineering, Mechanical Engineering, Electrical / Automation Engineering or related field
  • Minimum of 10 years Cement plant technical experience.
  • Ability to read, write, and understand warning labels, instructions, signs, etc.
  • Proficient in English written, verbal communication, and listening skills
  • Knowledge of end-to-end cement manufacturing operations, including quarry mining, raw material quality control, raw meal preparation, pyroprocessing, milling, and cement dispatch
  • Knowledge of cement plant quality control laboratory methods, testing standards, and analytical equipment used to ensure product quality and regulatory compliance
  • Knowledge of plant capital project management, plant automation systems and plant information systems
  • Understanding of operational efficiency, cost drivers, risk management, and decision-making within an industrial manufacturing environment
  • Demonstrated leadership skills with the ability to attract, develop, and retain talent while building high-performing, engaged teams.
  • Strong project management skills, including scope definition, scheduling, prioritization, risk mitigation, and delivery of results on time and within budget.
  • Excellent interpersonal and communication skills, enabling effective collaboration across departments, leadership levels, and external stakeholders.
  • Skilled in cultivating innovation through creative problem-solving, process improvement initiatives, and implementation of new ideas and technologies.
  • Proven ability to manage time and competing priorities effectively in a fast-paced operational environment
  • Skilled in balancing internal operational goals with customer requirements and service expectations
  • Ability to drive results by setting clear goals, monitoring performance metrics, and taking decisive action to achieve operational and business objectives
  • Ability to maintain a high level of accuracy and detail in operational oversight, quality assurance, and project execution
  • Ability to remain resilient, adaptable, and effective in the face of change, operational challenges, and high-pressure situations
  • Ability to make sound decisions, address challenges directly, and demonstrate accountability- even in complex or uncertain situations
  • Ability to identify solutions using available resources, think critically, and overcome constraints through practical and innovative approaches
  • Ability and commitment to continuous self-development and the professional growth of others through coaching, mentoring, and knowledge sharing

What's next for you?
We provide stability and advancement opportunities across North America. Use our tuition reimbursement program to help you meet your career goals.
The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive. The physical demands, working environment, and other conditions of employment listed in this document are representative of but are not intended to provide an exhaustive list of the requirements for positions in this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Ash Grove Cement, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.
CRH logo

About CRH

Sourced by ZipRecruiter

CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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