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Support Manager Jobs in Monroe, UT (NOW HIRING)

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for ...

DSP - PT

Richfield, UT · On-site

$16.60/hr

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for ...

DSP - PT

Richfield, UT · On-site

$16.60/hr

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for ...

DSP - PT

Richfield, UT · On-site

$16.60/hr

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports. Our mission is to create opportunities for ...

Supports, implements and contributes to Group Best Practices * Manages the team to ensure that the raw materials, processes, and finished products adhere to standards, specifications and customer ...

Demonstrated knowledge of construction remodels, project management, space management, and/or store ... Provide and support the implementation of business solutions by building relationships and ...

Department Supervisor

Richfield, UT · On-site

$17.50 - $19.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Department Supervisor

Richfield, UT · On-site

$17.50 - $19.75/hr

... Store Management Team and Operations Team. Department Supervisors have strong product and ... Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a ...

Late Night Shift Crew

Richfield, UT · On-site

$12 - $14/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager: Knows cost management and control techniques, monitors daily ...

Late Night Shift Crew

Richfield, UT · On-site

$12 - $14/hr

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager: Knows cost management and control techniques, monitors daily ...

We work hard, celebrate wins, and support each other every day! * Flexibility That Fits Your Life: Enjoy flexible shifts with Sundays off to relax and recharge. * Growth Opportunities: Whether it ...

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager: Knows cost management and control techniques, monitors daily ...

Shift Manager: Identify how their own individual role, and that of a team, supports the organization. * Assistant General Manager:Knows cost management and control techniques, monitors daily ...

Showing results 21-40

Support Manager information

See Monroe, UT salary details

$19.2K

$58K

$103.4K

How much do support manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for support manager in Monroe, UT is $58,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Monroe, UT are hiring for Support Manager jobs? Cities near Monroe, UT with the most Support Manager job openings:
Infographic showing various Support Manager job openings in Monroe, UT as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $58,041 per year, or $27.9 per hour.

$16.60/hr

Part-time

Re-posted 14 days ago


RISE Services rating

5.0

Company rating: 5.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

RISE provides services for people with disabilities including residential settings, day programs, employment assistance, managed care, and hourly supports.

Our mission is to create opportunities for and with people. This encompasses not only individuals and families for whom we provide services and supports to, but also employees and stakeholders. We believe in the individuals, families and employees who are part of our organization and that opportunities can and should be created through all of our actions.

We are seeking Direct Support Professionals who are passionate about working with individuals with disabilities. This includes but not limited to: assisting people with daily living, hygiene, meal prep, mobility, and behavioral supports. We have openings to work in a variety of capacities and settings, including residential homes, day programs and supporting those in the community or in their own home.

Qualifications:

  • Must have verbal and written communication skills adequate to the specific job.
  • Must be at least eighteen (18) years of age.
  • Approved Background Clearance Application, through the Office of Licensing annually.
  • Specific language abilities (other than English) may be required
  • Reliable transportation to the work site and for transporting people, if applicable.
  • Access to a telephone.
  • Must be able to meet minimum training requirements and complete renewals as assigned.
  • Must be 21+ if required to drive an approved RISE vehicle and maintain a valid Driver's License, acceptable Driving Record, and current auto insurance that meet minimum requirements of RISE insurance policies if personal vehicle is used for transporting people.

Why RISE?

We truly believe that where you work matters - our employees make a positive difference in our client's lives every day and in turn, our client's bring sunshine to gloomy days.

Perks:

  • Competitive hourly rate
  • Flexible schedules
  • On site- hands on human service experience
  • Paid for training
  • Rewarding!

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.


What RISE Services employees say

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