Support Manager Jobs in Macon, GA (NOW HIRING)

Our Mission and Vision:

The mission of United Cerebral Palsy of Georgia is to positively support and impact the achievement of a Life Without Limits for people with intellectual and developmental disabilities.

 UCP of Georgia’s vision is to create a community in which every person, regardless of ability, can participate as an equal citizen. To realize this vision, UCP of Georgia offers supports designed to help people maximize their potential and achieve independent, productive, and rewarding lives.  

Job Summary: Overall supervision and guidance to Direct Support Professionals (DSP) in the day supports program. Ensure appropriate level of support to individuals participating in program.    

Supervisory Responsibilities: Direct Support Professionals and Direct Support Professional Floaters

Duties/Responsibilities:

• Develop and implement opportunities for community connections and participation.
• Plan and implement activities, curricula, and calendars. 
• Develop and maintain group schedules. 
• Ensure implementation of all documentation, such as data collection, forms, and progress notes. 
• Oversee program area and ensure all safety guidelines and requirements are met. Ensure the day program is safe (chemicals locked, exits cleared, etc.) 
• Weekly audit of individual records to include both electronic and paper documentation (including but not limited to daily notes, goal tracking, health related documentation, etc.)
• Daily audit of timekeeping and AOD requests.
• Communicate with residential provider and/or family. 
• Monitor maintenance of equipment. 
• Monitor day program for appropriate activities and levels of interactions. 
• Provide guidance to DSPs during activities. 
• Monitor/maintain necessary paperwork related to payroll for individuals as appropriate. 
• Participate in team meetings as directed by supervisor.
• Implement and assist in the development of Individual Service Plans (ISP). 
• Attend all ISP meetings as the Day Supports DDP
• Provide leadership to all day program employees. 
• Provide support in the program area when necessary and full coverage in the case of staff absences. 
• Provide support with personal care, such as toileting and feeding as necessary. 
• Oversee ordering of supplies and materials. 
• Attend joint meetings with other departments, such as Community Living, Nursing, Behavior, and QI.
• Ensure CPI standards are in use at day services. 
• Arrange and facilitate monthly department meetings and distribute minutes within a week of meeting. 
• Ensure that staff receive training as needed. 
• Develop and maintain positive and productive relationships with individuals, families, co-workers, and community members. 
• Maintain objectivity in position to set appropriate limits while working with individuals. 
• Support individuals in their personal growth and development, respecting cultural, ethnic, spiritual, and individual differences. 
• Adhere to all agency policies and procedures. 
• Other duties as assigned. 

Required Skills/Abilities:

• Two years of Management experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Required Certifications and Licenses: Developmental Disability Professional (DDP), CPR, CPI, First Aid and Driver License. 

Education and Experience: Bachelor's degree and two years of experience working with adults with Intellectual or Developmental Disabilities, or in another related Human Services field. Bachelor’s degree in human services field strongly preferred.

Physical Requirements:

1. Ability to lift fifty (50) pounds. Moving, lifting or transferring of patients may involve lifting of up to 100 pounds 
2.  Ability to exert maximum muscle force to lift, push, pull or carry patients 

C.   Ability to use abdominal and lower back muscles over time without fatigue 

D.  Ability to stand for extended periods 

E.   Ability to bend, stoop, stretch, twist, sit, and reach 

F.   Fine motor skills 

G.  Visual acuity 

H.  Ability to operate a motor vehicle

I.  Ability to hear safety sounds and alarms