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Support Manager Jobs in Fairburn, GA (NOW HIRING)

WizeHire, Inc

Operations Support Manager

Atlanta, GA · On-site

$85 - $120/hr

We are seeking a dynamic Operations Support Manager to lead hotel operations with a focus on team development, guest satisfaction, and financial performance. This is a high-impact leadership role ...

Legacy Management

Field Support Manager

Atlanta, GA · On-site

$55K - $70K/yr

Field Support Manager Travel 75%-95% Required | Hospitality Operations LeadershipPosition SummaryThe Field Support Manager provides operational and leadership support to General Managers across ...

Dlapiper

Legal Support Manager

Atlanta, GA · Hybrid

Summary The Legal Support Manager, working in collaboration with and in support of the firm's strategic initiatives, works closely with the Office Administrator to supervise the various Legal Support ...

DLA Piper

Legal Support Manager

Atlanta, GA · On-site

Summary The Legal Support Manager, working in collaboration with and in support of the firm's strategic initiatives, works closely with the Office Administrator to supervise the various Legal Support ...

RADCO

Property Support Manager

Atlanta, GA · On-site

The Property Support Manager fills in as the company's representative, in all areas of property operations. This is a versatile role and requires someone with a wide range of skillsets in property ...

New

Alphabe Insight

Customer Support Manager

Atlanta, GA · On-site

$60K - $65K/yr

Customer Support Manager At Polous, we are committed to redefining marketing strategies through innovation, precision, and data-driven solutions. Located in the heart of Atlanta, GA, we specialize in ...

Alphabe Insight Inc

Customer Support Manager

Atlanta, GA · On-site

$60K - $65K/yr

Polous is seeking a detail-oriented and motivated Customer Support Manager to lead and enhance our customer support operations. In this role, you will oversee a team of support agents, implement ...

Hi-Tech Solutions

Field Support Manager

Atlanta, GA · On-site

This person will be a Manager or leader over a tech support group. Need to be strong people person. Don't need a 20+ year experience person. Someone with a couple of years lead or manager would work.

BofA Securities

Sales Support Manager - GCB

Atlanta, GA · On-site

Responsible for leading, managing and executing sales performance and support strategies. Key responsibilities include partnering with market level business leaders to grow the business, implementing ...

RADCO

Property Support Manager - Bilingual

Atlanta, GA · On-site

The Property Support Manager fills in as the company's representative, in all areas of property operations. This is a versatile role and requires someone with a wide range of skillsets in property ...

RaceTrac

IT Support Manager

Atlanta, GA · On-site

The Support Manager is responsible for ensuring the availability, stability, and performance of Loyalty platform. This role leads incident response, operational support, and continuous service ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Fairburn, GA

Support Manager information

See Fairburn, GA salary details

$21.8K

$65.7K

$117K

How much do support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support manager in Fairburn, GA is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $88,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Fairburn, GA?

The most popular types of Support jobs in Fairburn, GA are:

What job categories do people searching Support Manager jobs in Fairburn, GA look for?

The top searched job categories for Support Manager jobs in Fairburn, GA are:

What cities near Fairburn, GA are hiring for Support Manager jobs?

Cities near Fairburn, GA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Fairburn, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $65,651 per year, or $31.6 per hour.

Operations Support Manager

WizeHire, Inc

Atlanta, GA • On-site

$85 - $120/hr

Other

Posted 5 days ago

Job description

We are seeking a dynamic Operations Support Manager to lead hotel operations with a focus on team development, guest satisfaction, and financial performance. This is a high-impact leadership role designed for a hands‑on operator who thrives in a fast‑paced, people‑first environment. The position requires living on‑site during assignments and frequent travel to support various hotel locations within our portfolio.

The ideal candidate will be a proactive problem-solver, an effective communicator, and a strong team builder who aligns with the company’s values and commitment to excellence. This position requires 24-hour availability, living on the property during the assignment, and 90% travel.

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