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Support Manager Jobs in Lexington, SC (NOW HIRING)

Morgan Properties

Regional Support Manager

Columbia, SC · On-site

$55K - $65K/yr

Join Our Team as a Regional Support Manager - Make an Impact Across Our Network of Properties! Are you ready to take your career to the next level? We're seeking a dedicated Regional Support Manager ...

New

Adams and Reese

Desktop Support Specialist

Columbia, SC · On-site

$52 - $70/hr

Special projects as assigned by management. * Basic understanding of networking cabling. * Position ... Supervision received by Desktop Support Manager and Regional Office Manager. Minimum Acceptable ...

Adams and Reese

Desktop Support Specialist

Columbia, SC · On-site

Special projects as assigned by management. * Basic understanding of networking cabling. * Position ... Supervision received by Desktop Support Manager and Regional Office Manager. Minimum Acceptable ...

Pure Fishing

Supervisor, Technical Support

Columbia, SC · On-site

... Manage daily IT support operations, including hardware, software, email, printing, and telecommunications support • Oversee onboarding and offboarding processes, ensuring employees have the right ...

Pure Fishing

Supervisor, Technical Support

Columbia, SC · On-site

$60 - $90/hr

Manage daily IT support operations, including hardware, software, email, printing, and telecommunications support * Oversee onboarding and offboarding processes, ensuring employees have the right ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Lexington, SC

Support Manager information

See Lexington, SC salary details

$19.3K

$58.1K

$103.6K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Lexington, SC is $58,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $77,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Lexington, SC?

The most popular types of Support jobs in Lexington, SC are:

What job categories do people searching Support Manager jobs in Lexington, SC look for?

The top searched job categories for Support Manager jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Support Manager jobs?

Cities near Lexington, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Lexington, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $58,119 per year, or $27.9 per hour.

Regional Support Manager

Morgan Properties

Columbia, SC • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Morgan Properties rating

8.1

Company rating: 8.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

64th of 209 rated real estate companies

Job description

Join Our Team as a Regional Support Manager - Make an Impact Across Our Network of Properties!
Are you ready to take your career to the next level? We're seeking a dedicated Regional Support Manager to play a pivotal role in driving success across our South Carolina portfolio of properties. If you're a proactive problem solver, an effective communicator, and a true team player, this position could be your next big opportunity!
What You'll Be Doing:
As the Regional Support Manager, you'll be responsible for enhancing operational efficiency, optimizing financial performance, and ensuring the highest service standards across a network of properties. You will be a key driver of operational excellence, ensuring alignment with our company's mission and values while delivering exceptional results for all stakeholders.
Your Essential Responsibilities:
Operational Support & Management
  • Oversee and support daily operations for assigned business units or special projects
  • Collaborate with the Regional Manager on critical tasks and special initiatives, optimizing staffing structures, processes, and internal/external relationships.
  • Shares observations of property operations or project with Property Manager when appropriate and/or Regional Manager and advises on recommended actions to help stabilize the asset

Project Management
  • Assist in the execution of special projects, track progress, and report findings to the Regional Manager
  • Identify areas for improvement and implement solutions that enhance operational performance and efficiency.

Communication & Standards
  • Reinforce standards for communication internally and externally, ensuring alignment with Morgan PRIDE values.
  • Provide strategic recommendations and resources to support operational goals and maintain top-tier service standards.
  • Collaborate with key stakeholders to develop solutions for ineffective and inefficient processes and procedures and test proposed solutions for effectiveness, modify as needed, and present for approval

Additional Responsibilities:
  • From assisting with quarterly inspections to completing preventative maintenance tasks and managing seasonal responses, your role will be hands-on and integral to our success.

Team Collaboration
  • Provide leadership and guidance to team members as needed, ensuring they have the support and resources to thrive.

Compliance:
  • Adhere to federal and state Fair Housing Laws as well as all company policies.
  • Ensures that all safety initiatives are adhered to and that safety guidelines are followed.

What We'll Expect from You:
Qualifications:
  • Ability to work independently while supporting regional and onsite teams
  • Strong operational judgment and adaptability in a fast-paced environment

Skills:
  • Clear, professional written and verbal communication
  • Strong organizational and problem-solving skills
  • Comfortable using technology, software applications, and reporting tools

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
What You Can Expect from Us:
We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:
  • Generous Rent Discount at any one of our properties
  • Excellent Base Pay : $55,000 - $65,000/ Per Year
  • Employee Referral Program (Earn up to $750 per referral)
  • Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
  • Retirement Savings: 401(k) with Company Match
  • Paid Time Off: Including 10 Holidays per year and sick leave
  • Tuition Reimbursement Program for continued learning
  • Employee Assistance Program to support your overall wellness
  • Additional Employee Discounts available on various services

Ready to make an impact and contribute to a culture of excellence? Join a team that values your expertise, rewards your dedication, and offers ample opportunities for growth. Apply today and take the next step in your career with us!
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states - the company is consistently one of the largest owners of multifamily in the country.
Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.

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