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Support Manager Jobs in Lancaster, SC (NOW HIRING)

Chico's FAS

Support Associate - Chico's

Charlotte, NC · On-site

$16 - $20.50/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

Chico's FAS

Support Associate - Soma

Charlotte, NC · On-site

$16 - $20.50/hr

... management to cash supply needs. • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. • Assists with boutique ...

CDI

Sales Support Representative

Rock Hill, SC · On-site

$16.50 - $22.75/hr

Sales Manager / Plant Manager Salary - Exempt In Office: Monday - Friday Position Summary: We are seeking a highly organized and customer-focused Sales Support Representative to provide comprehensive ...

Endeavor Schools

Afternoon Support Teacher

Fort Mill, SC · On-site

$15 - $16/hr

Our Support Teachers work collaboratively with teachers across various classrooms to create a ... management companies. We believe that there are many ways for children to learn, and that is why we ...

ABS Kids

Center Support Specialist

Fort Mill, SC

$18 - $19/hr

  • PTO

The Center Support Specialist is the first face for clients that come into the clinical offices and ... Communicate needs to the office manager in an emergency situation * Tidy lobby and all other areas ...

Primrose School

Preschool Support Teacher

Charlotte, NC · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Strong communication, organizational, and classroom management skills. * Solution-oriented ... Support/ lead classroom supervision and implement provided daily lesson plan * Follow all NC health ...

Aston Carter

Client Support Representative

Rock Hill, SC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage both outbound and inbound call workflows while consistently maintaining quality, accuracy, and professionalism. * Use AI tools, multiple computer systems, and screens simultaneously to support ...

WMH

Product Support Representative

Fort Mill, SC

$40K/yr

  • Medical

  • Retirement

  • PTO

Become a Product Support Representative at Wheeler Material Handling! Why Choose Wheeler Material ... Developing a master plan for territory management, centered around customer satisfaction and ...

Winthrop University

AV Support Crew FA26

Rock Hill, SC · On-site

$12 - $15/hr

... managed by the department • Provide technical assistance and support during events as requested ... or as needed • Clean and maintain inventory of equipment, and report all damages or equipment ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Lancaster, SC

Support Manager information

See Lancaster, SC salary details

$19.2K

$57.9K

$103.2K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Lancaster, SC is $57,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $77,600.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Lancaster, SC?

The most popular types of Support jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Support Manager jobs?

Cities near Lancaster, SC with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Lancaster, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,909 per year, or $27.8 per hour.

Direct Support Professional (DSP)

Covenant Case Management Services

Waxhaw, NC • On-site

$17/hr

Contractor

Re-posted 7 days ago

Job description

Covenant Case Management Services is dedicated to providing exceptional care for individuals with intellectual disabilities. Our mission is to create a supportive and safe environment where clients can thrive and receive the care they deserve.
Position Overview:
We are looking for compassionate Direct Care Support Professionals to join our team. In this role, you will provide hands-on care, ensuring that the needs of clients are met while maintaining their safety in both home and community settings.
Key Responsibilities:
- Assist clients with daily living activities. 
- Assist clients with being involved in community activities and events.
- Collaborate with clients and their families to understand specific needs and preferences.
- Maintain communication with supervisors and team members regarding client care.
- Adhere to all safety protocols and guidelines.
Qualifications:
- High school diploma or equivalent (required).
- Minimum of 1 year of caregiving experience (preferred).
- Valid North Carolina driver’s license and reliable transportation (required).
- Ability to pass a background check.
Work Schedule:
Community Living and Support Services
40 Hours a week, Flexible Schedule
8:30am-2:30pm Monday-Friday
 Equal Employment Opportunity Statement

Covenant Case Management Services actively encourages applications from individuals of all backgrounds and lived experiences. We believe diversity strengthens our ability to serve individuals and families with dignity, respect, and compassion.

Covenant Case Management Services is an Equal Employment Opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other protected characteristic under applicable federal, state, or local laws.

We are committed to providing a workplace free from discrimination and harassment and to fostering a diverse, inclusive, and respectful environment for all employees, contractors, and applicants. Employment decisions are based on qualifications, merit, and business needs.


 

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