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Support Manager Jobs in Moncks Corner, SC (NOW HIRING)

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors.This leadership role offers you an opportunity to guide and develop a ...

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Support Manager information

See Moncks Corner, SC salary details

$19.8K

$59.6K

$106.2K

How much do support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for support manager in Moncks Corner, SC is $59,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $79,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Moncks Corner, SC?

The most popular types of Support jobs in Moncks Corner, SC are:

What job categories do people searching Support Manager jobs in Moncks Corner, SC look for?

The top searched job categories for Support Manager jobs in Moncks Corner, SC are:

What cities near Moncks Corner, SC are hiring for Support Manager jobs?

Cities near Moncks Corner, SC with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Moncks Corner, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,619 per year, or $28.7 per hour.

Student Support Manager

Charleston, SC • On-site

Meeting Street Schools
201 - 500 employees

$60 - $80/hr

Other

Medical, Dental, Vision, Life

Posted 7 days ago


Key responsibilities

  • Oversee and ensure the effective implementation of the Multi-Tiered System of Support (MTSS) programs to promote student academic, behavioral, and social-emotional success.

  • Manage a team of specialists, including behavior interventionists, Speech Language Pathologists, Occupational Therapists, and counselors, to provide targeted support to students.

  • Collaborate with teachers, specialists, and families to design, monitor, and adjust student supports based on data and student progress.


Job description

## Student Support ManagerApplylocations: Charleston - Meeting Street Schoolstime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-102836# **Who We Are**Meeting Street Schools is a groundbreaking network of four South Carolina schools with a mission of “empowering children with the excellent, life-changing education they deserve.” We were founded in 2008 to give hard-working students the opportunity to receive an education that will transform their lives. We are ambitious in our commitment to families, and we expect the same in return. We value exceptional teaching, life-changing student achievement, innovation and a growth mindset, and gratitude and responsibility.# **Who We're Looking For**We exist to change the status quo in education, and we seek individuals who strongly align with our mission. We look for those who refuse to compromise and see education as the gateway to opportunity. We hold high expectations for ourselves and our students. Our team strives to meet a bar of excellence, and we constantly challenge ourselves to get better and evolve our approach. High performers and leaders are encouraged to apply.# **The Role**The Student Support Manager creates an environment where all students can thrive academically by overseeing and ensuring that students receive targeted support and that it effectively helps them succeed academically. This role is key in developing, implementing, and coordinating Multi-Tiered System of Support (MTSS) programs to promote academic, behavioral, and social-emotional success. Managing a team of specialists (behavior interventionists, Speech Language Pathologists, Occupational Therapists, and counselors), you will drive student outcomes through interventions, progress monitoring, and data-driven decision-making. As part of the school leadership team, you will collaborate with teachers, specialists, and families to design and implement supports that are aligned with student data and result in life-changing student outcomes.****Core Responsibilities***** **Program Leadership:** Lead, manage, and support the implementation of the MTSS framework at the school. Work closely with teachers and the student support team to identify students needing additional support and ensure compliance with those who already qualify for support.* **Team Management:** Ensure that a team of interventionists, specialists, and counselors provide high-quality, targeted support to students that lead to instructional gains.* **Partnership Development:** Create strong, trusting partnerships with teachers, students, and families to collaborate on student progress, goals, and intervention.* **Progress Monitoring and Data-Driven Decisions:** Oversee progress monitoring of student data and ensure timely and effective interventions are implemented. Use student data (academic, behavioral, and social-emotional) to drive decision-making for interventions and program improvements.* **Professional Development:** Develop and implement professional development opportunities for the student support team.* **Leadership & School Management:** Actively contribute to school leadership, representing the school to various stakeholders. Support school management tasks and foster a culture of shared responsibility and success.****Skills & Characteristics***** A commitment to the mission and core values of Meeting Street Schools and an unwavering belief that all students can and will succeed* Understanding of MTSS systems and structures* Understanding of specific academic, behavioral, social-emotional, and health interventions* High level of personal organization and planning* Excellent communication skills, both written and verbal* Ability to manage a team to achieve desired outcomes****Educational Background & Work Experience***** Bachelor’s degree required* A valid South Carolina Special Education certification strongly preferred* Case management experience preferred* Two years of successful prior experience teaching in a homeroom classroom preferredThe starting salary for the Student Support Manager role is $70,000. This role is not performance bonus eligible. Additionally, Meeting Street Schools offers a comprehensive benefits package, including but not limited to:* Health, Dental, Vision, and Pet Insurance* Life Insurance and Disability* Employee + Family Wellness* Tax Favored Spending Accounts (FSA/HSA)* Retirement Plans\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_*Meeting Street Schools is an equal employment opportunity employer.* *Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.* #J-18808-Ljbffr