Support Manager Jobs in Lancaster, SC (NOW HIRING)

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview:

The Associate Analyst role within the Rep Maintenance Team will be responsible for providing problem-solving, reporting, project and training support to the team. This will require the Associate Analyst to have a foundational level of knowledge of all things related to Rep Maintenance and should be subject matter expert on all things Rep Maintenance. Support Manager/AVP on multiple and possibly overlapping projects. The ideal candidate will need to have an understanding of data analysis, and reporting tools and technology in general to effectively analyze business requirements, track project status, and translate business needs into technical requirements. The candidate will also need strong interpersonal, organization and communication skills (written and verbal) to be effective in the role.

Responsibilities:

• Communicate complex issues both in writing and verbally to all level of management and internal & external vendors.
• Provide oversight of existing processes and mitigate risk against future firm impact
• Documents quality issues, performance measures and quality improvements for management review
• Support leadership on multiple and possibly overlapping projects
• Reengineer existing Rep Change processes for improved experience and accuracy
• Coordination with internal and external team members to implement or support ongoing processes
• Process change management including updating and maintaining department controls and procedures
• Involved with firm level mergers and acquisitions and attend calls regarding the M & A.
• Update and maintain department procedures
• Provide cross-training
• Communicate with other internal departments as well as external parties to resolve Rep Maintenance related issues
• Support and contribute toward the successful execution of projects and initiatives that support LPL's priorities. Participate in UAT and scripts writing.
• Leverage technology to automate manual work and simplify processes where feasible to create a highly scalable, flexible, and efficient infrastructure.
• Handle escalations received from both the Service Center and Internal teams.
• Other assignments as required by Management

What are we looking for?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• Minimum 3-5 years' experience in the brokerage and financial services industry preferred
• Proficient in Microsoft applications, SharePoint, Smartsheet and BOX experience

Core Competencies:

• Analytical and problem-solving skills with keen attention to detail
• Oral and written communication skills
• Proven ability to prioritize, lead and multi-task in a fast paced, ever-changing environment
• Ability to perform under pressure with competing deadlines
• Handle pressure well; you will be working with the senior team on advancing initiatives based on the data and analysis you provide
• Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities
• Attention to detail with a proactive approach to solving and preventing problems
• Driven individual, always seeking to improve and grow

Preferences:

• Bachelor's degree
• FINRA licenses
• Knowledge with VBA Macro

Pay Range:

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an@lplfinancial.comemail address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at(855) 575-6947.

EAC 5.19.26