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Support Manager Jobs in Eldora, IA (NOW HIRING)

Culver's

Manager

Marshalltown, IA · On-site

$15 - $17/hr

Come join the Culver's Management Team! Starting Full-time at $15 - $17 per hour Opportunities ... team members Support the development of a high performing team, leading as coach and mentor ...

Culver's

Manager

Marshalltown, IA

$15 - $17/hr

Come join the Culver's Management Team! Starting Full-time at $15 - $17 per hour Opportunities ... Support the development of a high performing team, leading as coach and mentor · Maintain ...

Walgreens

Store Manager

Marshalltown, IA · On-site

Ensures response to all systems problems by contacting information technology support. * Complies ... Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast ...

UnityPoint Health

Manager Laboratory

Marshalltown, IA · On-site

The Laboratory Manager works closely with the Laboratory Director to support a collaborative, high-performing team committed to accurate, timely, and compassionate patient care. In this role, you ...

UnityPoint Health

Manager Laboratory

Marshalltown, IA · On-site

$80 - $100/hr

The Laboratory Manager works closely with the Laboratory Director to support a collaborative, high-performing team committed to accurate, timely, and compassionate patient care. In this role, you ...

UnityPoint Health

Manager Laboratory

Marshalltown, IA · On-site

The Laboratory Manager works closely with the Laboratory Director to support a collaborative, high-performing team committed to accurate, timely, and compassionate patient care. In this role, you ...

McDonald's

General Manager

Marshalltown, IA · On-site

$62K - $73K/yr

General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald's ... Strong customer service and support focus; * The ability to communicate effectively and anticipate ...

Liqui-Grow

CDL Driver & Operations Support

Traer, IA · On-site

The CDL Driver / Operations Support person is responsible for the safe, timely, and professional ... Ability to work independently, manage time efficiently, and adapt to changing schedules.

Amteck, LLC

Project Manager

Story City, IA · On-site

Collaborate with HR and Operations teams to support workforce planning and project staffing ... Experience managing commercial and industrial electrical construction projects * Demonstrated ...

Emerson

Product Manager

Marshalltown, IA

Manage field trials and new product introduction programs to support early customer adoption and market success. * Develop marketing collateral, product bulletins, and training materials for newly ...

Emerson Group

Product Manager

Marshalltown, IA · On-site

Manage field trials and new product introduction programs to support early customer adoption and market success. * Develop marketing collateral, product bulletins, and training materials for newly ...

Acloche-Direct Hire

Be Seen First

Production Manager

Iowa Falls, IA · On-site

$80K - $85K/yr

Or maybe you're a manager tired of having a lack of support and autonomy to make meaningful decisions. Here, you would be a major player. Production Manager - Manufacturing (full time, day shift ...

GRX Holdings, LLC

Pharmacy Manager

Story City, IA · On-site

$100 - $125/hr

Great support staff Overview Under indirect supervision, oversees all aspects of the pharmacy ... senior management fully informed of operating issues and results. ESSENTIAL DUTIES AND ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Eldora, IA

Support Manager information

See Eldora, IA salary details

$23.1K

$69.6K

$124K

How much do support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for support manager in Eldora, IA is $69,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $93,300.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Eldora, IA are hiring for Support Manager jobs?

Cities near Eldora, IA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Eldora, IA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,579 per year, or $33.5 per hour.

Manager

Culver's

Marshalltown, IA • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 hours ago

Culver's rating

6.2

Company rating: 6.2 out of 10

Based on 2,016 frontline employees who took The Breakroom Quiz

6th of 20 rated casual dining restaurants

Job description

Come join the Culver's Management Team!

Starting Full-time at $15 - $17 per hour

Opportunities:

  • Shift Leader
  • Crew Chief
  • Assistant Manager

We offer:

  • 401K plan with 4% company matching
  • Paid time off
  • Health, Vision, Dental insurance benefits
  • Career development with comprehensive training programs
  • Meal discounts
  • Flexible hours *Closed Easter, Thanksgiving, Christmas Holidays
  • And much, much more!

In our locally owned restaurant, teamwork is everything. When you join Culver's, you'll find yourself surrounded by a supportive team, and opportunities to develop both personally and professionally. With our training programs, flexible scheduling, and fun and fast paced environment we are sure you will feel right at home.

As a member of our management team, you'll oversee it all! Build and lead great shifts, empower team members, and help maintain a positive attitude throughout the restaurant. If you're a natural leader who can rally a team to be its best, we'd love to have you behind our counter.

Responsibilities:

Run shifts effectively to provide great food and excellent guest service

Demonstrate positive and effective role modeling for team members

Support the development of a high performing team, leading as coach and mentor

Maintain compliance with operational and food safety procedures

Qualifications:

Excited to come to work!

"Can do" attitude

Enjoys going the extra mile for the team

Passion and positive leadership

Strong communication and organization skills

A genuine, smiling personality

1 - 2 years of restaurant experience preferred

We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!

In 1984, Craig and Lea Culver, along with Craig's parents George and Ruth, opened the very first Culver's in the family's beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it's our way of welcoming guests that truly makes Culver's delicious.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

What Culver's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Culver's logo

About Culver's

Sourced by ZipRecruiter

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard. Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Prairie du Sac, WI, US

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