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Support Manager Jobs in Clover, SC (NOW HIRING)

The specialist will also partner closely with the Microsoft 365, Endpoint, and Service Desk teams to support, manage, and improve Brightspeed's IT environment. Key Responsibilities Provide dedicated ...

Cashier

Charlotte, NC

$11 - $15/hr

Support manager, front-of-house, and back-of-house operations * Learn and follow company procedures Requirements: * Must be at least 16 years old. Schedule: * Varies; includes nights/weekends ...

Cook

Charlotte, NC

$13.25 - $17.50/hr

Support manager, back-of-house, and front-of-house operations * Learn and follow company procedures Requirements: * Must be at least 16 years old. Schedule: * Varies; includes nights/weekends ...

Application Support Lead

Fort Mill, SC

$154K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Managing full product lifecycle from development, to deployment, to support. * Managing ... applications on Java, Cloud, and UNIX/Linux/Aix environments, including hand-on experience with ...

Application Support Lead

Fort Mill, SC ยท On-site

$154K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Managing full product lifecycle from development, to deployment, to support. * Managing ... applications on Java, Cloud, and UNIX/Linux/Aix environments, including hand-on experience with ...

Application Support Lead

Fort Mill, SC

$154K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Managing full product lifecycle from development, to deployment, to support. * Managing ... applications on Java, Cloud, and UNIX/Linux/Aix environments, including hand-on experience with ...

Showing results 41-60

Support Manager information

See Clover, SC salary details

$19.3K

$58.2K

$103.8K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Clover, SC is $58,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $78,100.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What cities near Clover, SC are hiring for Support Manager jobs?

Cities near Clover, SC with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Clover, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,249 per year, or $28 per hour.

Senior .Net Application Support Engineer

Accord Technologies Inc.

Fort Mill, SC โ€ข On-site

Contractor

Re-posted 19 days ago


Job description

Sr .Net Application Support Engineer
Location: Fort Mills, SC (Onsite)
Position type: W2 contract

Mandatory: 
Extensive 3rd line support experience needed on .Net applications, Production support

Candidate should be from Financial / Equity/Capital Market domain.
Having good educational background/ Certifications required

Key Functions:

3rd line support Developer

- 8-10 years of experience required C # and .net and backend SQL
- 8-10+ years of solid experience in database application support across multiple databases (SQL Server, Sybase, PostgreSQL).
Role Requirements:
- Extensive experience providing 3rd line support, including diagnosing, solving, and resolving complex technical issues related to database systems and integrations, ensuring high availability and performance.
- Prior experience working in data-intensive applications, demonstrating a capacity to handle, analyze, and optimize large datasets and complex database structures.
- Solid experience in debugging sophisticated SQL queries, stored procedures, triggers, scripts, cursors, and views, with a focus on SQL code tuning, consolidating views, and supervising database performance metrics.
- Solid experience in C#.NET, showcasing proficiency in programming and application development within .NET frameworks to support database operations and integrations.
- Familiarity with PostgreSQL Aurora, queues, elastic search, indicating a broad understanding of database technologies and the ability to use these tools for improved data processing and search capabilities.
- Good experience with cloud services (AWS or Azure preferred), demonstrating a capability to use cloud-based resources and services for database hosting, scaling, and management.
- Some experience in Business and Technical Analysis, Quality Assurance, Delivery Management, and/or Emerging Technology and Governance, reflecting well-rounded abilities that support project management, quality assurance practices, and the exploration of new technologies.
- Strong verbal and written communication skills, essential for effective collaboration with internal and external collaborators, clear documentation, and the ability to convey complex technical information to non-technical audiences.
Preferred Requirements:
- Application support background
Key Functions and Responsibilities
As a Senior Support Engineer specializing in SQL within FTSE Engineering, the individual will be expected to lead and supervise day to day activities surrounding production support of critical systems. The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support, ensuring the stability and reliability of our production systems.
The ideal candidate will collaborate with other technology teams and business users to deeply understand the complex user journeys, workflows, and data interactions involved in the Index business lifecycle. This understanding is crucial for effectively addressing and resolving high-level technical support issues.
This role works with the FTSE Engineering – 3rd Line Support Manager and will require close collaboration with both internal and external index business collaborators, including Full Stack Developers, Product Owners, Business Analysts, and technology teams.
The Senior Support Engineer will also work directly with users and technical teams to manage, diagnose, and resolve technical issues within our key Index Platforms, which embrace innovative technologies and AWS cloud-native architecture.
We are looking for an enthusiastic and hard-working software engineer who is adept in , long-term fixes for database applications across multiple databases (SQL Server, Sybase, PostgreSQL) and possesses solid experience in providing 3rd line support, including incident management, and collaborating closely with business collaborators.